Hilton Garden Inn Lafayette/Cajundome

4.2
1084 reviews

About

HotelHilton
The Hilton Garden Inn Lafayette/Cajundome hotel is Acadiana's premare hotel and meeting facility, located in the heart of Lafayette's oil district. The hotel is adjacent to the Cajundome and Convention Center, and across the street from the Louisiana Immersive Technologies Enterprise Center (LITE) and just moments away from the University of Louisiana at Lafayette, the Oil Center, and the Lafayette Regional Airport. The hotel features 153 standard guest rooms including 26 suites. The Hilton Garden Inn Lafayette/Cajundome hotel in Louisiana features were designed with you in mind.

Location

Hilton Garden Inn Lafayette/Cajundome
2350 West Congress Street, Lafayette, LA
70506, United States

Hours

Reviews

4.2
1,084 reviews
5 stars
615
4 stars
268
3 stars
87
2 stars
47
1 star
67

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many customers praised the friendly and helpful staff, there were also reports of rude service and untrustworthy behavior from management.

Cleanliness Issues

Numerous reviews highlighted problems with room cleanliness, including dirty floors, leftover items from previous guests, and unclean bathrooms.

Amenities and Maintenance

Guests expressed dissatisfaction with the lack of hot water, outdated rooms, and missing amenities like coffee makers, while some appreciated the restaurant and bar.

Value for Money

Several customers felt that the pricing was too high for the quality of the rooms and services provided, particularly regarding breakfast and additional charges.
  • SA
    Stefan Attaway
    4 days ago
    5.0
    My awesome son-in-law made the reservationd for me, so they reservation was not aligned to my Hilton Honors membership, it didn't show up in my app so I called the number and Bruce answered at the location in Lafayette. He is an active listener and after a quick conversation, he was able to get my membership into the reservation and that way the electronic key was on its way to me in route. If your from out of town drive slow, the streets are old, narrow, watch for potholes. Hotel is safe area of Lafayette. Drive up and the building and landscaping presentation is flawless with plenty of parking and near the center of all things Lafayette. When I walked in I was met by cart availability, and a bright and very clean lobby, lounging, front desk, cafe, and bar. This is proof the manager is on point and the staff team is working well together. Walked to the check-in to validate ID for electronic key and I was greeted by Bruce with a smile, quickly processed, asked if there was anything, then to my room I opted for the 6th floor in the back. It's likely the best view of downtown Lafayette you will get without being in the plane. The room looks like a fresh refurb, everything was fresh and clean. Thanks to the staff team and their manager for giving me a real friendly, safe, and clean Hilton experience.
  • CP
    Cheryl Poiencot
    Jan 5, 2026
    5.0
    The guy at the front desk was so sweet and kind. Even figured out that he was from our home town Houma.
  • EM
    Ella Mabile
    Dec 23, 2025
    2.0
    The staff are not trustworthy they went into our room went through my luggage and stole my wedding and engagement ring they were bonded together I’ve together and a tiger’s eye necklace and earrings they were told not to clean our room I had a surgery at the hospital and had to stay overnight the my granddaughter three people in our room at different times the manager said he could see who went into our room because they have coded key cards but he would not give us the names he also would not give the names to the police he was angry that I filled a police report he said he trusted all his workers and they would not steal the rings were very important to me I’ve worn them for fourty years my husband and my son passed away and the mothers ring my children bought for me my heart is broken beyond repair I’ve been a hiton honors member for years but I will never stay at another Hilton anywhere the manager was angry that I made a police report and one of the workers stalking to him for a while but when I said the police were coming to make a report she left in a hurry that looked a sketchy and she was one of the people my granddaughter caught in our room she said she was inspecting the room but we ask them not to clean our room
  • SI
    Sarah Infante
    Dec 11, 2025
    3.0
    There wasn’t any hot water. I had to take a cold shower. When I complained I was literally dismissed. The best part of my stay was the outstanding grits. My hat goes off to the Chef. I believe at the very least a Hilton should first and foremost provide hot showers or shouldn’t charge for the room.
  • LA
    Luis Alvarez
    Nov 28, 2025
    4.0
    The room was clean but dated. The A/C system thermostat seemed a little off. The unit cooled the room until you were freezing, then turn off and not start until the room temperature went up to the point you would remove the sheets. Then turn on and freeze your butt off. Could have been worse and not worked at all. Coffee was provided but you had to use faucet water to brew your coffee as you had to pay $2.00 for the bottled water in the room. Crazy right. Needless to say we didn't have coffee. The grounds were clean and the staff friendly. The lounge and bar area appeared adequate from a distance, I did not use these areas during this stay. Perfect location if you are coming to a venue at the Cajun Dome and near to many Restaurants and shops. Safe travels my friends.

Frequently Asked Questions About Hilton Garden Inn Lafayette/Cajundome

What accessibility features does Hilton Garden Inn Lafayette/Cajundome offer?

The hotel provides accessible parking and an accessible elevator to accommodate guests with mobility needs.

Is breakfast available at the Hilton Garden Inn Lafayette/Cajundome?

Yes, breakfast is available at the hotel.