Business Details
About
HotelHilton
The Hilton Garden Inn Covington/Mandeville Louisiana hotel is located in the suburban business district of Covington off the intersection of I-12 and Highway 190. Our Covington LA hotel is close to numerous office buildings and sports fields and a short driving distance to numerous and varied shopping.
Our Hilton Garden Inn Covington/Mandeville LA Hotel offers deluxe accommodations - friendly service and a relaxed atmosphere for our guests. Our array of special amenities includes high-speed internet access, in-room hospitality center with a microwave refrigerator and coffee maker, large work desk and chairs, all new mattresses, outdoor swimming pool and indoor fitness center.
The Hilton Garden Inn Hotel Covington/Mandeville LA offers 1852 sq. ft. of meeting space as well as catering services. The Great American Grill Restaurant serves freshly prepared breakfasts and dinner. The Pavilion Pantry has a selection of refrigerated frozen and microwavable packaged items perfect for in-room preparation. Come enjoy Louisiana hospitality and exceptional service at the Hilton Garden Inn Covington hotel.
Location
Hilton Garden Inn Covington/Mandeville
350 Holiday Square Boulevard, Covington, LA
70433, United States
Hours
Reviews
4.1
761 reviews
5 stars
399
4 stars
185
3 stars
84
2 stars
32
1 star
61
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted dirty rooms, stained carpets, and unclean bathrooms, leading to dissatisfaction among guests.
Staff Performance
While some guests praised the friendly and helpful staff, others reported rude or unhelpful interactions, particularly at the front desk.
Breakfast Disappointment
Many customers expressed dissatisfaction with the breakfast options, citing limited choices and unexpected charges.
Room Condition
Several reviews noted that rooms were outdated and in need of maintenance, with issues like uncomfortable beds and malfunctioning amenities.
Customer Service Concerns
Guests reported difficulties in communication with management regarding refunds and complaints, leading to frustration.
- ACAmbassador City ChauffeursDec 29, 20255.0Passing through on a quick trip, and I was welcomed to a clean room, pleasant receptionist. I would definitely stay here again.
- SPShelly PoseyDec 27, 20255.0Front desk reception, Emanee, was super welcoming, friendly and helpful. Best reception we have had at any hotel. Nice gym, small indoor/outdoor heated pool. Breakfast was made to order and wonderful. Bar available. Lots of restaurants, a movie house, and a Planet Fitness in the immediate area.
- LML MDec 26, 20251.0I checked in the room November 28, 2025. The sheets were dirty had yellow stains them. The second room they assigned me to had the same issue except it was on the duvet. I pulled it back and it had tons of stains. The housekeeper handed me the new sheets and duvet. I had to change myself. The front desk person name Bethany acted as if she didn't know what was going on. I asked for a manager (general manager) Bethany said they didn't have one. Then later I found out that the GM was fired. I was given a email contact. I emailed about my complaint and NO ONE reached back out to me. I was able to address the issue with the housekeeping manager she said no one mentioned to her about my issue and that she would address it with her team. Also the housekeepers wear their regular clothes at work. THIS PLACE IS A ROACH MOTEL. Run far away from this place. The AC doesn't cool well.
- CCCarter CochranNov 29, 20255.0Tya, was very personable and made me feel right at home. I had a lovely stay. The rooms were clean and had nice amenities. Thank you. My second time here and there will be many more.
- MMMKNov 22, 20251.0Thought I was in a flea bag motel when i saw the beds' mattresses. Absolutely not like ANY Hilton I have stayed in before. Our mattresses were literally flipped over so they had the hard part of the mattress for us to sleep on. The mattresses are very old. Stains and smells all over carpet and hallway areas. Yapping dogs upon entering hotel. We will NEVER stay at this place again. Hilton needs to take its name off this property. I have pics, but nowhere to post them.
Frequently Asked Questions About Hilton Garden Inn Covington/Mandeville
Does Hilton Garden Inn Covington/Mandeville provide accessible facilities for guests with disabilities?
Yes, the hotel offers accessible parking and accessible elevators to accommodate guests with mobility needs.
Is breakfast available at the Hilton Garden Inn Covington/Mandeville?
Yes, breakfast is available for guests at the hotel.
Does the Hilton Garden Inn Covington/Mandeville allow pets?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at the Hilton Garden Inn Covington/Mandeville?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Is parking available for guests at the Hilton Garden Inn Covington/Mandeville, and is there a cost?
Yes, self-parking is available and it is free for guests.
Are there any fitness or recreational facilities at Hilton Garden Inn Covington/Mandeville?
Yes, the hotel has a free fitness center and an outdoor swimming pool with a hot tub.
Can I use contactless check-in or check-out at Hilton Garden Inn Covington/Mandeville?
Yes, the hotel offers contactless check-in and check-out for guests.
Is there a restaurant or bar on-site at Hilton Garden Inn Covington/Mandeville?
Yes, the hotel has one restaurant and a bar available for guests.
What nearby places of interest can guests visit around Hilton Garden Inn Covington/Mandeville?
Guests can visit the Movie Tavern for cinema and drinks, Applebee's restaurant and sports bar for casual dining, and Tip and Toe Nails salon and beauty spa for relaxation and grooming.
How can nearby transportation and entertainment options enhance my stay at Hilton Garden Inn Covington/Mandeville?
You can enjoy a movie night at the nearby Movie Tavern, have a meal or drinks at Applebee's, and pamper yourself at Tip and Toe Nails, all within close proximity to the hotel, making it convenient to combine business or leisure with entertainment and relaxation.