Business Details
About
Extended Stay HotelHomewood Suites
Located near Louisiana Boardwalk shopping and entertainment and just 2 miles from Shreveport and Bossier City casinos. Enjoy one and two bedroom suite in our hotel in Bossier City, Louisiana with fully equipped kitchen, complimentary WiFi and full breakfast and evening social daily. Homewood Suites Shreveport/Bossier City is an ideal extended-stay hotel with onsite restaurant, shuttle service, pool, fitness center and business center. Over 9,000 sq.ft of flexible function space for meetings, reception or banquet.
Location
Homewood Suites by Hilton Shreveport / Bossier City, LA
2015 Old Minden Road, Bossier City, LA
71111, United States
Hours
Reviews
4.2
618 reviews
5 stars
363
4 stars
141
3 stars
47
2 stars
28
1 star
39
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, mold, and unclean bathrooms.
Staff Performance
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Victoria and Mr. Randy for their exceptional service.
Room Condition
Several guests noted that while some rooms were clean and comfortable, others showed signs of aging and poor maintenance, with complaints about outdated facilities.
Breakfast Quality
Feedback on breakfast was mixed, with some guests enjoying it while others found it lacking in quality and variety.
Overall Experience
Despite the issues, many guests expressed a willingness to return, citing good service and comfortable accommodations as positives.
- NRNicki Roberts3 days ago5.0Only complaint is the breakfast is the same every morning so if you plan on staying long term like I am/have been you get tired of it real fast. But very homey and comfortable. Nice and friendly environment pool is very nice. Will definitely plan on coming back for a get away another time needed
- MHMark HarrisJan 2, 20262.0My family and I stay at this location frequently. We require two bedrooms and these are pretty spacious. We have liked this hotel for its central location and cleanliness, especially when compared to the location in Shreveport. That location is atrocious. However, this time we had several issues that made the stay less than ideal. First, I do all my bookings and check-ins digitally. Check in time is 4p. By 6p I still had not gotten my digital key, even though I checked in hours earlier. I called and the lady rudely stated that they were “busy” and would call me back later. Eventually, I got a call back and was told we would have a room shortly. I do t understand this, because checkout is 11a, so why would it take 6 hours to turn the room? No answers were provided. Next, the elevator was in need of service to the point where my kids were scared to use it and we were on the 4th floor. It would bang and shake violently and was sluggish to open on the 4th floor. I told the front desk staff and asked if they would ride it to verify and they did nothing and seemed like it was a bother that I mentioned it. The hot water in the suite (#406) was warm at best and in the kids bathroom, it wasn’t even warm. Again, I noted it with the staff. Nothing was done. My unit did not have paper towels, dish soap, or small towels when I arrived, so I had to request it all. The most negative part was the utter unwillingness of the staff to be helpful, or to even act as if they cared. I travel with 3 small kids and the lack of courtesy is an added stressed in these situations. In the hospitality industry, I expect the baseline to be hospitable… this location failed me and my family. I spoke with a guy at the front desk about a few instances and shared my dissatisfaction in the service I received. He seemed to be shocked by what I shared, but I cannot say if it was genuine. I can say that no one even tried to make it right or even apologize. I still like this location for a few reasons, but the items they can change, need to be changed in a hurry. There are too many competitors to act like this with your customers.
- KBKaneisha BeckDec 30, 20255.0Better than expected! Front desk staff was lovely, breakfast staff was the best!!!
- DIDr. Del and Rachelle IngramDec 27, 20253.0We’ve stayed at this Hilton several times and usually have a great experience, but this recent stay had a few bumps. On the first morning, the shower was completely freezing, and while maintenance did come by to fix it later that day, we ended up with lukewarm water again the next night. We also dealt with some pretty loud noise from the room above us for a couple of days, including times when we really needed rest before a long hospital shift. On top of that, we were disappointed that the bar no longer makes Old Fashioneds the way they used to—they’ve stopped smoking them and don’t use the proper cherries anymore, which just didn’t meet the usual standard we’ve enjoyed here. And on top of all that, the elevator runs extremely slow and there’s only one, which made getting around a bit of a hassle. We really hope these issues can be addressed, as we typically love staying at this hotel and want to keep coming back for the great service we know Hilton can provide.
- MOMark OlsonDec 4, 20255.0This was one of the nicer Hilton's I've stayed at while on the road. Clean, modern, comfortable, quiet. My one complaint was it having only a single elevator (at least that I could find!) and it has to be pretty chaotic when the hotel is full. I'd stay here again.
Frequently Asked Questions About Homewood Suites by Hilton Shreveport / Bossier City, LA
Do you offer a shuttle?
Yes, we have a shuttle to and from Shreveport Regional Airport and a local shuttle within a five-mile radius of the hotel.
What are parking options?
We have complimentary self-parking.
How far are you from Brookshire Grocery Arena?
We are 4.3 miles from Brookshire Grocery Arena.
How close is Barksdale AirForce Base?
Barksdale AirForce Base is 2.7 miles from the hotel.
Are you close to Shreveport Convention Center?
Yes, we are 2.4 miles from Shreveport Convention Center.
How far away is the Louisiana Boardwalk?
We are 17 miles from Louisiana Boardwalk.
How close is East Bank District?
We are 1 mile from East Bank District.
Do you allow pets?
Yes, 1-4 nights $75; 5 nights or more $125 with a 2 pet max
What are your options for breakfast on property?
Complimentary breakfast daily at the Homewood Lodge. We also have onsite Garden Grille restaurant prices range from $ 8 - $16 based on selections. Hours are 6am-10 am M-F; 6am - 11am Saturday and Sunday
Do you have a fitness center?
Yes, we do.
What kind of laundry services do you have?
We have self-service laundry as well as dry-cleaning service available.
Do you have a business center?
Yes, we have a 24 hour fitness center where you can print, copy and fax.
How do you connect to the internet and is there a cost?
Wi-Fi is on us, just connect with your last name and room number. You can upgrade to a premium connection for $4.95 per day.
Do the rooms have a microwave and refrigerator?
Yes, all rooms have microwaves, full-sized refrigerators, 2-burner stoves and dishwashers.
Do you have a pool?
Yes, we have an outdoor pool and hot tub open from 9am to 10pm featuring
Is Homewood Suites by Hilton Shreveport / Bossier City accessible for guests with mobility challenges?
Yes, the hotel offers accessible parking and elevators to accommodate guests with mobility needs.
Does the hotel provide shuttle services?
Yes, there is a complimentary shuttle to and from Shreveport Regional Airport and a local shuttle service within a five-mile radius of the hotel.
Is breakfast included with the stay at Homewood Suites Shreveport / Bossier City?
Yes, complimentary breakfast is available daily at the Homewood Lodge location.
Are pets allowed at the hotel, and what is the pet policy?
Yes, pets are welcome with a fee of $75 for 1-4 nights and $125 for 5 or more nights; the maximum is 2 pets per room.
What amenities are available for fitness during a stay?
The hotel features a fitness center available to guests free of charge.
Are there swimming facilities on the property?
Yes, there is an outdoor pool and a hot tub available for guest use.
Is there free parking available at the hotel?
Yes, free self-parking is available onsite for guests.
What nearby hotels are located close to Homewood Suites by Hilton Shreveport / Bossier City?
Nearby hotels include Bossier Hotel & Suites, Holiday Inn Bossier City, Hilton Garden Inn Shreveport Bossier City, La Quinta Inn, TownePlace Suites by Marriott Shreveport-Bossier City, Hampton Inn Shreveport/Bossier City, MainStay Suites, and Extended Studio Suites Hotel.
Are there convenient spots nearby for dining or shopping?
Yes, nearby you can find restaurants such as El Chico, Chimi V's, Habacus Tex Mex Restaurant, and a bakery called Sassy Sweets. For convenience shopping, Circle K and Shell gas stations with convenience stores are close as well.
What are some nearby entertainment or event venues guests can visit?
Guests can visit the Garden Event Center for concerts and events, and explore local community services like Kajun Kickstart - Louisiana Herbalife STS.