Business Details
About
Hotel
Ideally located off Interstate 20 in the heart of Bossier City-Shreveport’s entertainment and business district, Hilton Garden Inn Bossier City-Shreveport is within five miles of attractions and businesses including six riverfront casinos, Louisiana Boardwalk Outlets, CenturyLink Center, Barksdale Air Force Base and downtown Shreveport. Take the complimentary shuttle to any of these destinations or to nearby restaurants and shops within 5-miles. Unwind in a spacious guest room or suite with conveniences and the latest technology to help you make the most of your stay. Each room includes complimentary WiFi and 42-inch HDTV. A hospitality center with microwave, refrigerator, and Keurig coffeemaker is also included.
Location
Hilton Garden Inn Shreveport Bossier City
2015 Old Minden Road, Bossier City, LA
71111, United States
Hours
Reviews
4.2
1,184 reviews
5 stars
646
4 stars
306
3 stars
91
2 stars
63
1 star
78
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with cleanliness, including hair in showers, mold in bathrooms, and dirty linens.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for being rude or unhelpful.
Room Quality
Guests reported issues with room conditions, including malfunctioning air conditioning, uncomfortable beds, and outdated decor.
Service Delays
Several customers experienced delays in check-in and room readiness, with some waiting over an hour for their rooms.
Breakfast Complaints
Many guests expressed dissatisfaction with the breakfast options, citing high prices and poor quality.
- DIDick Ivy4 days ago3.03-Star Review – Hilton Garden Inn Shreveport Bossier City Stayed here for three nights on a business trip and it was… fine. Solidly average for a Hilton Garden Inn, which is both the good and the frustrating part. The room itself was clean, comfortable, and exactly what I expect from HGI – nothing spectacular, but no real complaints. Bed was good, Wi-Fi worked well, and the AC was quiet. What dropped it to 3 stars for me was the breakfast pricing. $18.99 + tax for a buffet is just too steep for this brand. Most HGIs I stay at are $10–12, and for that price I’d rather walk across the street to Waffle House or hit the free coffee and microwave oatmeal in the room. Felt a little nickel-and-dimed. The gym is legitimately excellent for a hotel this size – good selection of cardio machines, decent free weights, and plenty of space – but there’s ZERO signage. No sign on the door itself. I wandered around the first floor for almost 20 minutes asking staff before someone finally pointed me to an unmarked door. Once I found it, loved it… but come on, put a sign up. Evening bar was a bright spot. The bartenders were genuinely friendly, remembered names, and poured a solid drink. Happy hour pricing was reasonable and it was a nice place to unwind. Overall, it’s not a bad property and I’d probably stay again if the rate is right, but a few small tweaks (breakfast price, gym signage) would easily bump this to a 4-star experience in my book. Perfectly okay, just left me wanting a bit more value. ⭐⭐⭐
- SHStephanie HowardNov 9, 20254.0My family and I were traveling with two small dogs. The hotel has a safe outdoor area within the hotel, so I didn’t have to take the dogs out on the streets. The size of our “room” was insane, so much space. Clean comfy beds. The breakfast was great. The only reason it’s not 5/5 is because the kitchen was very poorly stocked, I was hoping to be able to cook in the kitchen.
- AHAdriana HernandezOct 29, 20255.0The Hilton garden inn staff was amazing! Especially Margarita, she is a sweet and kind woman who takes pride in her work, hospitality, and is extremely welcoming. I would stay again and highly recommend. I actually moved from the Marriott town and suites down the road and it was awful (I don’t recommend it). The Hilton Garden inn was a way better option and they were so accommodating to take me in at the last minute. Thank you to Margarita
- GMGregory MarksOct 17, 20255.0Excellent hotel. Great staff. Jazz music to listen to outside. Clean room. Comfortable bed.
- GTGlenda Van TiemAug 28, 20255.0Met with friends who stayed there in the lobby for a small classmate interaction. Very nice place to sit & talk with friends.
Frequently Asked Questions About Hilton Garden Inn Shreveport Bossier City
What are the check-in and check-out times at Hilton Garden Inn Shreveport Bossier City?
Check-in time is at 4:00 PM and check-out is at 11:00 AM.
Does Hilton Garden Inn Shreveport Bossier City offer airport shuttle services?
Yes, the hotel provides a complimentary airport shuttle service.
Is parking available at Hilton Garden Inn Shreveport Bossier City?
Yes, free self-parking is available for guests.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at Hilton Garden Inn Shreveport Bossier City.
What amenities does the hotel offer for fitness and wellness?
The hotel features a free fitness center with elliptical machines, free weights, and treadmills.
Is Hilton Garden Inn Shreveport Bossier City accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, elevators, and is mobility accessible.
What dining options are available at Hilton Garden Inn Shreveport Bossier City?
There is one restaurant on site offering table service and room service, and breakfast is available.
Are there any nearby dining options close to Hilton Garden Inn Shreveport Bossier City?
Yes, nearby Mexican restaurants include El Chico, Chimi V's, and Habacus Tex Mex Restaurant, great for guests looking to explore local cuisine.
What nearby accommodations are available around Hilton Garden Inn Shreveport Bossier City?
Nearby hotels include TownePlace Suites by Marriott Shreveport-Bossier City, Hampton Inn Shreveport/Bossier City, Holiday Inn Bossier City, and Homewood Suites by Hilton Shreveport / Bossier City, offering guests several lodging choices.
How can guests access convenience stores and fuel stations near the hotel?
Guests have nearby access to convenience stores and fuel stations like Circle K and Shell, which also offer coffee and gas services, ideal for quick stops during their stay.