Hilton Garden Inn Shreveport Bossier City

Reviews

• NS

  Nick S

  Dec 27, 2025
  4.0
  Slightly dated rooms, but otherwise a great experience. Helpful front desk, nice bartender, and a good restaurant inside.
• AG

  Alex Greene

  Dec 11, 2025
  2.0
  DO NOT STAY HERE. I have stayed at Hilton Garden Inns in the past, so I expected the same level of quality here. Not so. Check in went smoothly, but then the problems began. The hotel is difficult to navigate, has slow elevators, and may require walking significant distances to your room. The main light inside the door of my room did not work. The TV had one working channel at first, and required unplugging and replugging multiple times to get the rest of the channels to work. The thermostat was not connected to the window heater/air, and the temperature settings on the unit itself were not accurate (set to 70 get me about 65 degree air). In the bathroom, some of the mounted bottles had fallen off the wall and had not been remounted. If you turned the sink on to the max pressure, it would spray some of the water up on the counter because of hard water corrosion. The breakfast was the biggest scam of all. The only reason I got it was because my Hilton status gave me a food and beverage credit. But the $16 breakfast buffet was worse than the normally included breakfast buffet at other hotels. I also tried the made to order breakfast items thinking those might be better, but my $17 omelet was absolutely tiny and lacked any significant value of ingredients that I ordered it with. The potatoes that came with it were the exact same soggy potatoes that I got in the buffet. The gym was spacious and had good options, but was a little dirty and hard to find. The area around the gym was a maintenance hallway and it felt like you shouldn't be there. Finally the location was convenient for my work conference, but the surrounding area is not pleasant. The hotel is located behind a sketchy gas station and off of a very busy, non walkable road. Don't waste your time here or the other Hilton property attached. Find another option.
• GE

  Grant Ellis

  Dec 11, 2025
  2.0
  What an absolute dumpster of a Hilton product. First. As diamond, they offer exactly nothing, parking, no, snack, no, breakfast, no upgrade, no. The staff also seemed unknowledgeable upon check in and didn't cover any of the amenities such as a pool existing or even a fitness center, or where the elevators were, or that rooms are serviced every other day. They didn't even know if there was morning coffee outside of the paid breakfast. The rooms overall are fine, beds are comfortable, ok pillows and sheets fine. Nothing. Bad to say there. But basically everything else was crap. The 5 of 6 people I traveled with all had some issue with the bathrooms basically falling apart. In my room the tile was coming off the shower threshold, the shower door was falling off and made pops and didn't close right. Mold in all the grout and seals, towel rack falling off, soap falling off, Faucet that didn't turn off correctly. Internet just faulted out in the middle of a teams meeting. Dressers that didn't stay closed. Just non stop poor maintenance and mediocre management. Do yourself a favor and go to any other Hilton property, it shouldn't be hard to find one that does basically everything better. A coworker bought breakfast and found it to be the single worst 16 bucks spent
• JL

  Jordan Larson

  Dec 2, 2025
  4.0
  Decent hotel. Good food at the bar. The bartender was cool. Wish the rooms were cleaner tho. Feels gross finding other people's play trash in the room. You KNOW what happened here.
• DI

  Dick Ivy

  Nov 20, 2025
  3.0
  3-Star Review – Hilton Garden Inn Shreveport Bossier City Stayed here for three nights on a business trip and it was… fine. Solidly average for a Hilton Garden Inn, which is both the good and the frustrating part. The room itself was clean, comfortable, and exactly what I expect from HGI – nothing spectacular, but no real complaints. Bed was good, Wi-Fi worked well, and the AC was quiet. What dropped it to 3 stars for me was the breakfast pricing. $18.99 + tax for a buffet is just too steep for this brand. Most HGIs I stay at are $10–12, and for that price I’d rather walk across the street to Waffle House or hit the free coffee and microwave oatmeal in the room. Felt a little nickel-and-dimed. The gym is legitimately excellent for a hotel this size – good selection of cardio machines, decent free weights, and plenty of space – but there’s ZERO signage. No sign on the door itself. I wandered around the first floor for almost 20 minutes asking staff before someone finally pointed me to an unmarked door. Once I found it, loved it… but come on, put a sign up. Evening bar was a bright spot. The bartenders were genuinely friendly, remembered names, and poured a solid drink. Happy hour pricing was reasonable and it was a nice place to unwind. Overall, it’s not a bad property and I’d probably stay again if the rate is right, but a few small tweaks (breakfast price, gym signage) would easily bump this to a 4-star experience in my book. Perfectly okay, just left me wanting a bit more value. ⭐⭐⭐

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