Business Details
About
HotelExtended Stay Hotel
We’re located off I-10 three miles from Louisiana State University and downtown. Baton Rouge Metropolitan Airport is just a 20-minute drive away. Our pet-friendly suites offer plenty of room to relax and fully equipped kitchens. Your stay also includes breakfast and WiFi as well as access to our pool and Spin2 Cycle fitness and laundry facility.
Location
Home2 Suites by Hilton Baton Rouge Citiplace
2552 Citiplace Court, Baton Rouge, LA
70808, United States
Hours
Reviews
4.2
229 reviews
5 stars
139
4 stars
44
3 stars
16
2 stars
8
1 star
22
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Several guests reported issues with cleanliness, including dirty rooms, unclean bathrooms, and unpleasant odors.
Customer Service
Mixed reviews on customer service; some staff were praised for their friendliness and helpfulness, while others were criticized for being unresponsive or indifferent.
Breakfast Quality
Breakfast received mixed feedback; while some enjoyed the variety and quality, others found it lacking or subpar compared to other hotels.
Room Comfort
Rooms were generally described as spacious and comfortable, but some guests reported issues such as noise disturbances and maintenance problems.
Location
The hotel is well-located near restaurants and shopping, making it convenient for guests.
- ASAdrienne Spor6 days ago5.0Breakfast was great, staff is friendly and it’s in a good location.
- JGJ GOct 7, 20253.0Just traveling through town, our room seemed halfway cleaned before we got there and was missing trash bags and spray was left unwiped on tables.
- DMDiego MartiniSep 28, 20251.0I arrived at the hotel with a confirmed Expedia reservation in hand, expecting a smooth check-in after a grueling 9-hour drive. Instead, I was thrown into a bureaucratic nightmare courtesy of Hilton. Despite having already paid for my room, the system refused to assign me one until I was charged for incidentals. But guess what? That part of the system wasn’t working. The front desk staff shrugged, helpless—apparently corporate had to manually assign rooms. So I stood there, exhausted, locked out of a room I’d already paid for. I trusted Hilton. That trust is gone. I called customer service. They didn’t care. No urgency, no empathy—just robotic indifference. Hilton has become too big to care, too broken to deliver. Honestly, I’ve had better service at the dollar store. If this is the “hospitality” Hilton offers, I’ll take my business elsewhere. Loyalty should be earned, not assumed.
- LJLady JAGUARSep 8, 20255.0Ms. Cynthia treat guests like Royalty. I was really impressed with warm and welcoming lobby the open space atmosphere. It was an awesome experience. You are very blessed to have Ms Cynthia.
- DJDebbie JohnsonAug 28, 20255.0Young man at reception was very professional and the hotel was very clean. Breakfast was good also.
Frequently Asked Questions About Home2 Suites by Hilton Baton Rouge Citiplace
What type of pet policies does Home2 Suites by Hilton Baton Rouge Citiplace have?
The hotel welcomes both cats and dogs, making it a pet-friendly accommodation.
Is breakfast included during a stay at Home2 Suites by Hilton Baton Rouge Citiplace?
Yes, free breakfast is available for guests staying at the hotel.
Does Home2 Suites by Hilton Baton Rouge Citiplace offer WiFi to guests?
Yes, WiFi is available in public areas and there is a public internet terminal for guest use.
Are there fitness and laundry facilities available at Home2 Suites by Hilton Baton Rouge Citiplace?
Yes, guests have access to the Spin2 Cycle fitness and laundry facility at no extra cost.
What are the check-in and check-out times at the hotel?
Check-in time is 3:00 PM, and check-out time is 11:00 AM.
Is parking available at Home2 Suites by Hilton Baton Rouge Citiplace?
Yes, self-parking is available at the hotel for guests.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel features accessible parking, accessible elevators, and is mobility accessible.
Which nearby restaurants can guests visit during their stay?
Guests can enjoy dining at nearby restaurants such as On The Border Mexican Grill & Cantina, Derek Chang's KOTO sushi restaurant, Fiery Crab Seafood Restaurant And Bar, Albasha Greek and Lebanese, and The Pelican House Tap Room & Whiskey Bar.
What nearby lodging options are close to Home2 Suites by Hilton Baton Rouge Citiplace?
Nearby hotels include Tru by Hilton Baton Rouge Citiplace and Richmond Inn & Suites Baton Rouge - College Dr.
Are there any nearby beauty and spa services guests can visit?
Guests can visit several nearby beauty and spa options including Cozy Style Salon, The Fringe Factory, EyelashesbyDonna, Kevin’s Angels Nails, Sola Salon Studios, Shear Elegance Salon, Wicked Works Salon, Cabana & Co. by Shannon Ainsworth, Russell Cosmetics, Lux Edge Beauty Bar, and Lena Mae Esthetics.