Business Details
About
HotelHilton
Hilton Garden Inn Baton Rouge Airport offers unmatched convenience just moments from Baton Rouge Metropolitan Airport, with complimentary scheduled shuttle service for guests. The hotel is close to the Baton Rouge River Center, LSU, Southern University, and the Louisiana State Capitol. Guests enjoy comfortable accommodations with free Wi-Fi, a well-equipped fitness center, outdoor pool, and 24-hour business center. Dine at the on-site Garden Grille and Bar, serving made-to-order breakfasts and dinners, and unwind with drinks in the lounge. Each guest room includes a microwave, mini-fridge, and coffee maker. Whether visiting for business or leisure, Hilton Garden Inn Baton Rouge Airport delivers a comfortable stay in a convenient location.
Location
Hilton Garden Inn Baton Rouge Airport
3330 Harding Boulevard, Baton Rouge, LA
70807, United States
Hours
Reviews
3.4
982 reviews
5 stars
374
4 stars
176
3 stars
120
2 stars
92
1 star
220
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, highlighting individuals like Monique, LaDarrius, and Kevon for their exceptional service.
Cleanliness Issues
Numerous reviews mentioned significant cleanliness problems, including dirty rooms, mold, and unkempt bathrooms, leading to a negative perception of the hotel's maintenance.
Food Quality
Feedback on the food varied, with some guests enjoying the meals while others criticized the quality and value, particularly regarding breakfast pricing.
Room Conditions
Several guests reported issues with room conditions, including unpleasant odors, outdated decor, and maintenance problems, indicating a need for renovations.
Customer Service Concerns
There were multiple complaints about poor customer service experiences, particularly regarding billing issues and lack of responsiveness from management.
- WWWJG1177Jan 4, 20264.0Would've been a 5 if breakfast was included and not an extra charge
- CWChris WeigandtJan 1, 20262.0Best thing about this property is the airport convenience; the building is in serious need of an overhaul.
- EMErnest MontezDec 20, 20251.0The staff at this hotel were very friendly but the hotel was just trash! I've never stayed in such a nasty hotel. The hallway floors seem as if they never been vacuumed. Our hand soap and body wash were completely empty in our room. The property os littered with trash everywhere. I observed a hotel employee feeding a homeless cat. I guess that's why there was a box of food on the sidewalk. I'll never stay here again and advise those to think twice before booking a room here. So much more to add but I have no time! And we stayed here because our family attended a funeral nearby.
- RNRachel NevilsDec 8, 20253.0Nice and clean but basic. Does not have free breakfast, but there is a restaurant in the hotel. My room seemed small. However, the staff is friendly and they serve coffee in lobby 24/7,.
- BCB ChaseDec 6, 20253.0To start, LaDarrius and the bartender were kind, approachable, and appeared genuinely concerned about our issues as summarized below. The room quality at this location has gone down since my initial visit years ago—as well as the restaurant/bar service and overall upkeep of property is lacking. As Hilton Gold members, we were highly disappointed in the poor upkeep of rooms. While we were given a replacement room, both rooms were barely kept, with large noticeable stains throughout the carpet and stopped up sink (Room 301), and both had a smell. Our food ordered from the restaurant was of poor quality as well. Gumbo was watery with lots of sausage and one shrimp; although it was seafood gumbo that was described in menu as having shrimp, sausage, chicken, crabmeat, and crawfish. The club sandwich bread appeared to be regular white bread and was barely toasted. We notified LaDarrius of food quality and asked that it be credited back to our account. Unless this property undergoes a total renovation and overhaul of amenities and services, we do not plan to return.
Frequently Asked Questions About Hilton Garden Inn Baton Rouge Airport
What is the check-in and check-out time at Hilton Garden Inn Baton Rouge Airport?
Check-in is available from 3:00 PM and check-out is by 12:00 PM.
Does Hilton Garden Inn Baton Rouge Airport offer free airport shuttle service?
Yes, the hotel provides a complimentary scheduled shuttle service to and from Baton Rouge Metropolitan Airport.
Are pets allowed at Hilton Garden Inn Baton Rouge Airport?
Yes, both cats and dogs are welcome at the hotel.
Is Wi-Fi available for guests at Hilton Garden Inn Baton Rouge Airport?
Yes, free Wi-Fi is available in public areas and there are public internet terminals.
What dining options are available at Hilton Garden Inn Baton Rouge Airport?
The hotel features one restaurant, the Garden Grille and Bar, serving made-to-order breakfasts and dinners, plus a bar/lounge area for drinks.
Does the hotel have facilities for business travelers?
Yes, the hotel offers a 24-hour business center and one meeting room for conferences and events.
Is the hotel accessible for guests with mobility impairments?
Yes, the hotel provides accessible parking, an accessible elevator, and is mobility accessible throughout.
What fitness and pool amenities does Hilton Garden Inn Baton Rouge Airport offer?
Guests have access to a free fitness center, an outdoor pool, and a hot tub.
Can you recommend nearby hotels to Hilton Garden Inn Baton Rouge Airport for comparison?
Nearby hotels include Days Inn by Wyndham Baton Rouge Airport, SpringHill Suites by Marriott Baton Rouge North/Airport, and Microtel Inn and Suites by Wyndham Baton Rouge Airport, which also cater to travelers near the airport.
What nearby dining options are available if I want to try something different outside the hotel?
Nearby you can find Subway for quick sandwiches, Montecristo Cigar Bar and Bistro for drinks and dining, and IHOP for breakfast and brunch options.
Are there any nearby attractions or parks close to Hilton Garden Inn Baton Rouge Airport?
Scotlandville Parkway is a nearby park that guests may visit for outdoor activities and relaxation before or after their stay.