Business Details
About
Hotel
Welcome to the Hampton Inn & Suites Alexandria Louisiana hotel. We are conveniently located off I-49 Exit 90 1 mile from Alexandria-Esler Regional Airport.
Location
Hampton Inn & Suites Alexandria
6124 West Calhoun Drive, Alexandria, LA
71303-5067, United States
Hours
Reviews
4.2
668 reviews
5 stars
363
4 stars
189
3 stars
48
2 stars
36
1 star
32
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and accommodating staff, highlighting specific individuals for their exceptional service.
Cleanliness Issues
Numerous reviews pointed out significant cleanliness problems in rooms and common areas, including dirty bathrooms and unvacuumed hallways.
Room Condition
Guests noted that the rooms were often outdated and in need of maintenance, with issues like broken fixtures and poor air conditioning.
Breakfast Quality
Feedback on breakfast was mixed; while some enjoyed the variety, others found it lacking in quality and freshness.
Location Convenience
The hotel is conveniently located near the airport and several dining options, which was appreciated by many guests.
- DSDebi StoddardNov 15, 20253.0We arrived around 10pm. Our son was having emergency surgery early the next morning. They said they were out of king rooms so they upgraded us to a king suite. First appearance it looked nice, but that was not true. There was only 1 hand towel and the shower was not clean, in fact there was a bar of used soap in the shower. Down in the lobby dust on the curtain rails and on the items sitting high up covered in dust. As for service well the guy coming onto his shift looked like he hadn’t slept. We stood for about 10 minutes then the lady checked us in. I worked as an executive Housekeeper, this is below standards. No one at the desk the next morning, to greet and send off customers just shows poor customer service. The front desk should always present themself as positive to make the customers feel satisfied and want to stay again. Word travels fast and negative feelings go much faster. This trip was an emergency operation on our son.
- DJDominic JamesonOct 30, 20255.0good
- LMLaQueca McCurryOct 7, 20255.0I have been trying to get around to texting this review for ALMOST a week knowing the 1st chance I got I would but I wanted to be sure I had the time needed and gave it the review it deserved ! Anyway I should be making more than review considering I had more than one interaction with this hotel ALL of which were great !! I need to be sure this gets the justice it needs.... I'll start with the GM Angie, a jewel is good way to describe her. She took the time to book my stay, although, my plans fell through and I did NOT get to visit. I called later than anticipated because plans were NOT solid but even though I missed the deadline to book for the special rate she accommodated me NOT once but twice. I was really looking fwd to staying and possibly meeting her because in most cases the GM will pass u off to someone else to book u even if they ok the price etc but she took the time and patiently booked me and was SO nice in doing so. Well I had to cancel and again pain free , NO hassle. I called back a day later and rebooked AGAIN NO problem I was given the discounted rate but unfortunately had to cancel again as we had NO bus driver to get us there however again, NO hassle ,NO attitudes cancellation done and still a satisfied potential guest. I want to say thank u Angie , Nicole, and Carl for ur hospitality although u NEVER saw my face u guys were the kindest I could imagine u could even be in person. Hearing u smile on the phone while waiting on me meant alot because I KNOW ur job can't be an easy one working with the public day in and out which is why I had to say THANKS and keep being a GREAT face for The Hampton Inn and Suites . In a world where KINDNESS is lacking please know that it is still appreciated !!
- ADAaron DavisOct 6, 20251.00 stars THEY STOLE CASH I HAD IN MY BACKPACK IN THE ROOM !!! OVER $500 CASH
- JJJackiefromprSep 26, 20255.0Decent hotel for a night or 2. Great to have a Cracker Barrel right next to it.
Frequently Asked Questions About Hampton Inn & Suites Alexandria
What time can I check in and check out at Hampton Inn & Suites Alexandria?
Check-in time is at 15:00 and check-out time is at 11:00.
Is breakfast included at Hampton Inn & Suites Alexandria?
Yes, breakfast is available for free and includes buffet options.
Does the hotel offer free WiFi?
Yes, free WiFi is available in public areas along with public internet terminals.
Are pets allowed at Hampton Inn & Suites Alexandria?
Yes, both dogs and cats are welcome at the hotel.
What parking options are available at the hotel?
Free self-parking is available for guests.
Is there an airport shuttle service provided?
Yes, the hotel offers a free airport shuttle to and from Alexandria-Esler Regional Airport.
Does the hotel have fitness and recreational facilities?
Yes, a fitness center is available for free and there is one outdoor pool.
What sustainable or eco-friendly initiatives does Hampton Inn & Suites Alexandria have?
The hotel is ISO 14001 and ISO 50001 certified and uses compostable food containers and cutlery, a food waste reduction program, a linen reuse program, and bans single-use plastic straws.
What nearby dining options are available around the hotel?
Nearby restaurants include Cracker Barrel Old Country Store, Subway, Quebedeaux's Boudin & Cracklins, McDonald's, and Burger King where you can enjoy various cuisines before or after your stay.
Are there convenience stores or gas stations near the hotel for travelers?
Yes, there are several nearby convenience stores and gas stations such as Exxon & Mobil Stations, Nick's I-49 EXXON, Shop A Lott, Y-Not Stop Airpark, Shell, and Chevron for your travel needs.
What other hotels and accommodations are located near Hampton Inn & Suites Alexandria?
Nearby hotels include Hampton by Hilton, La Quinta Inn & Suites Alexandria Airport, SureStay by Best Western Alexandria, Comfort Suites Alexandria North, and Rodeway Inn, providing you with additional lodging options in the area.