Business Details
About
Hotel
We’re located next to the CHI Saint Joseph Health Hospital and office park. The University of Kentucky is less than a mile from us. Kroger Field and Rupp Arena sports events are about 5 minutes away. Explore downtown Lexington two miles from our doorstep or the Henry Clay estate three miles away. Perks include a free breakfast, daily.
Location
Tru by Hilton University Medical Center
535 Waller Avenue, Lexington, KY
40504, United States
Hours
Reviews
4.5
231 reviews
5 stars
169
4 stars
30
3 stars
13
2 stars
7
1 star
12
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most customers praised the hotel for its cleanliness, with many noting that the rooms and common areas were well-maintained.
Staff Performance
The staff received mixed reviews; while many guests highlighted friendly and helpful service, some reported rude or unhelpful interactions.
Amenities
Guests expressed disappointment over the lack of in-room amenities such as microwaves and coffee makers, as well as limited breakfast options.
Location
The hotel is conveniently located near hospitals and downtown attractions, making it a favorable choice for visitors.
Room Size
Several reviews mentioned that the rooms were small and lacked storage options, which may not be suitable for longer stays.
- RSRoy SachlebenNov 13, 20254.0Clean. Quiet. Convenient location. Awesome staff.
- AEAlexander ENov 11, 20252.0Lady was nice up front. But the bathroom was moldy. That's not good for anyone.
- MMMrFlnative1978Nov 9, 20255.0We came for a football game and loved this hotel. It is within walking distance of the stadium, the breakfast is great the rooms are new and the staff was very friendly!
- KWKimberly WoodardNov 2, 20255.0Clean, modern and fabulous place to stay with comfortable beds and fantastic showers. Super close to Rupp Arena(quick drive) without the price of downtown.
- GGGeo GOct 20, 20251.0Water smells like sewage pressure is almost zero in the restroom / shower. very small fridge shorter than my knees, doesn't allow for anything useful to be kept cold . no microwaves at all ...if i would use it, i would pay only 25 to 50 bucks a night not 200 +dollars a night they are charging.
Frequently Asked Questions About Tru by Hilton University Medical Center
What accessibility features does Tru by Hilton University Medical Center offer?
The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is breakfast included at Tru by Hilton University Medical Center?
Yes, complimentary buffet breakfast is available for all guests.
What are the check-in and check-out times at the hotel?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does Tru by Hilton University Medical Center offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas along with public internet terminals.
Are pets allowed at Tru by Hilton University Medical Center?
Yes, both cats and dogs are welcome at the hotel.
What type of parking is available at the hotel?
Self-parking is available for guests at Tru by Hilton University Medical Center.
Is there a fitness center at the hotel?
Yes, there is a free-to-use fitness center available for guests.
Which nearby restaurants can guests visit around Tru by Hilton University Medical Center?
Guests can enjoy nearby dining options like Slim Chickens, Lex Deli, The Wok, Roly Poly, Pete's Wok, Dunkin', and Subway.
What nearby healthcare facilities are close to Tru by Hilton University Medical Center?
The hotel is next to CHI Saint Joseph Health Hospital and has proximity to medical services including the Hospital, Outpatient Rehabilitation, and various health centers.
Are there convenient stores or pharmacies near the hotel?
Yes, the Rite Aid convenience store and pharmacy is nearby for guests' convenience.