Business Details
About
Hotel
Our Vision is where history and Curiosity meet to inspire a memorable Kentucky experience with a Mission of being your Kentucky tradition for years to come as we will deliver a unique, authentic experience by sharing intriguing stories of yesterday while helping you make new memories today. Imagine pulling up to a beautiful antebellum-style boutique hotel with classic style that captures you at first sight. Upon entering the two-story lobby, you are surrounded by breathtaking architecture, timeless beauty and old world charm. The Campbell House Curio is a historic, upscale hotel in Lexington, Kentucky. For over half a century, world leaders, Horsemen, equestrian enthusiasts, business travelers, lovely brides and numerous groups have chosen The Campbell House Curio as their preferred hotel in Lexington. Originally built as a small two-story building that opened in 1951, The Campbell House Curio is Lexington’s most recognized and cherished hotel.
In 2015 we completed a multi-million dollar renovation that has transformed this local jewel into one of the finest hotels in Kentucky. That same year we became part of Hilton’s Curio Collection where we are one of 50 plus hotels that delivers 4 star service worldwide. In addition, the hotel will have completed by late Spring of 2019 another multi-million dollar redesign of our existing meeting spaces, addition of a new restaurant, café and bourbon bar, a new venue being added that will be approximately 7000 sq. ft. of space and additional enhancements are being made to our guest rooms. The Campbell House Curio is the perfect location for business travel, groups, meetings and social events.
Location
The Campbell House Lexington, Curio Collection by Hilton
1375 South Broadway Road, Lexington, KY
40504, United States
Hours
Reviews
4.0
1,752 reviews
5 stars
862
4 stars
421
3 stars
203
2 stars
107
1 star
159
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous guests reported unsatisfactory cleanliness in rooms, including stains, odors, and general disrepair.
Room Conditions
Many reviews highlighted that rooms are outdated, small, and lacking basic amenities like refrigerators and microwaves.
Staff Performance
While some guests praised the friendliness of the staff, others reported poor customer service and lack of responsiveness to issues.
Restaurant Experience
The on-site restaurant received mixed reviews, with some guests enjoying the food while others found it overpriced and poorly prepared.
Noise Complaints
Several guests noted disturbances from outside noise, including sirens from nearby hospitals and loud air conditioning units.
- SJShy’Devia James2 days ago1.0My family and I were excited to visit Kentucky for the first time and chose to dine at the Rackhouse Tavern at the Campbell House because of its great reputation. Unfortunately, our experience was extremely disappointing and left us feeling racially profiled. When we arrived, we stood at the host stand for about ten minutes without being acknowledged, while several other dining patrons laughed and took pictures of us. It was humiliating and uncomfortable. When we addressed the situation with the young lady at the counter, she stated she would get the manager. She returned a moment later to tell us the manager said he would “get with us when he could,” rather than coming to speak with us directly—even as we continued waiting. We also couldn’t help but notice that we were the only Black guests in the establishment, which made the lack of acknowledgment and the behavior from others even more unsettling. As first-time visitors to Kentucky, we were genuinely looking forward to trying this well-known restaurant, but we left feeling disappointed and unwelcome. This was not the experience we expected, and it’s one that we hope management takes seriously so other guests don’t feel the way we did.
- JGJamar Green2 days ago1.0Just tried to get a table here and they had us standing waiting and no one came to help us. We asked to speak to a manager and the manager Jeff never came. This is poor service. Very distasteful if you ask me.
- PBPamela M. BowlinNov 15, 20253.0Comfortable beds,Bar & service was great,however rooms are not even equipped with a mini fridge or microwave. Sink was outside of bathroom next to door,A FAMILY MEMBER hit me in my back with door coming into RM. While I was standing at sink brushing my teeth. I got a nasty bloody scrape because of this. When I go back to Lexington to watch Kentucky wildcats play Will stay at Home 2 for my $200.00 please 🙏 😢
- HBHunter BuffinNov 14, 20254.0EDITED after updates from the hotel: Hotel was very nice and we enjoyed the stay. The vibe is really nice. Had a couple of unexpected charges after we left (parking which we weren’t told about and “waters” which we didn’t touch). Initially the hotel was unhelpful but we did finally get the charges removed and the second interaction with their customer service was a pleasant one. Just be aware they you will be charged for parking daily, and lookout for other random charges like for waters they you didn’t use.
- AHAdam HazlettNov 10, 20255.0Would have given 4 stars if it weren't for Lisa at the front desk and the unmatched customer service she provided upon check-in. Beautiful hotel that could benefit from a few renovations/updates. However, the room was clean and spacious; and the lobby was really cozy with the Xmas decorations at the fireplace. Would definitely consider staying here again. Thank you Lisa!
Frequently Asked Questions About The Campbell House Lexington, Curio Collection by Hilton
What are the check-in and check-out times at The Campbell House Lexington?
Check-in time is at 16:00, and check-out time is at 11:00.
Is parking available at The Campbell House Lexington, and is it free?
Yes, self-parking is available for free at the hotel.
Does The Campbell House Lexington allow pets?
Yes, pets including cats and dogs are welcome at the hotel.
Are there any breakfast options available at the hotel?
Yes, breakfast is available at The Campbell House Lexington.
Does The Campbell House Lexington offer free Wi-Fi to guests?
Yes, Wi-Fi is available in public areas and there is a public internet terminal.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, accessible elevators, and is mobility accessible.
Are there dining or bar options nearby The Campbell House Lexington?
Yes, Bogart's Lounge and The Rackhouse Tavern are nearby bars and American restaurants where guests can enjoy meals and drinks.
Where can guests find beauty and spa services close to The Campbell House Lexington?
Salon 828 at the Campbell House, a beauty salon and spa, is conveniently located nearby for guests.
What nearby accommodations can guests consider besides The Campbell House Lexington?
Crowne Plaza Lexington-The Campbell House is a nearby hotel that also offers wedding planning services.
Are there any recreational or park areas near The Campbell House Lexington?
Yes, Lexington-Fayette Urban Parks and Lexington, KY Parks & Recreation are close by and offer outdoor recreational opportunities for guests.