Business Details
About
Hotel
The Hilton Lexington/Downtown hotel is located in beautiful Lexington Kentucky. We’re near to University of Kentucky and Keeneland Racetrack while also close to Bluegrass airport and many other shopping and dining destinations. Wildcats basketball is just steps away at Rupp Arena or attend one of the many events held at the Lexington Convention Center.
Enjoy our spacious comfortable accommodations. Guest rooms offer luxurious bedding and upscale amenities. We offer 369 rooms and amazing views of the city.
Just 15 minutes from Bluegrass Airport our hotel offers a complimentary airport shuttle. Enjoy an array of other amenities including a state-of-the-art fitness center as well as indoor pool and hot tub.
The hotel is part of the downtown Lexington scene. Be sure to visit BBM, our very own restaurant and lounge featuring over 150 bourbons and craft beers. Enjoy breakfast at the Triangle Grille while overlooking Triangle Park or grab coffee in Crossroads Cafe featuring Starbucks coffee.
Whether you are here for a weekend in the city or an important business meeting you will find all you need at the Hilton Lexington/Downtown.
Location
Hours
Reviews
4.1
2,313 reviews
5 stars
1,205
4 stars
597
3 stars
245
2 stars
108
1 star
158
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff were often described as friendly and accommodating, with several positive mentions of individual employees.
Cleanliness Issues
Multiple reviews highlighted cleanliness problems, including dirty rooms, musty smells, and reports of bugs.
Room Conditions
Guests reported various issues with room conditions, including poor air conditioning, broken amenities, and outdated decor.
Location
The hotel’s location received high praise for its convenience to downtown attractions and Rupp Arena.
Parking Problems
Guests expressed frustration with parking availability and the narrowness of parking spots.
- CMClint MNov 10, 20251.0Stay onsite Saturday 11-8-25. Room 824. No hot water from 6am-10:30am. Called front desk, said they had a full house and were working on it. Unacceptable and will not stay here again. Would not discount/ comp room.
- NGNicholas GkionisNov 8, 20254.0Location is incredible being in the heart of downtown next to Rupp arena. The hotel itself was decent with a small bar in lobby and restaurant. In terms of the room, the shower wasn’t great. The tv was hard to use and needed a reboot. The bed was comfortable though. We did have a hiccup in that the emergency signal went off in middle of the night. Walked down 15 floors to find out nothing was wrong. Overall, I enjoyed my stay.
- CCChristinaNov 7, 20252.0The room was very dirty. There was hair in the shower and a huge bug/beetle on the bathroom floor. The toilet also had gross staining on it. Expected way more out of this hotel.
- BLBethany LawrenceNov 3, 20255.0⭐️⭐️⭐️⭐️⭐️ We stayed at the Hilton Downtown Lexington for our wedding weekend and couldn’t have been happier with our experience! From start to finish, the staff was so kind and accommodating. Bryna was absolutely wonderful to work with—she made the process of setting up our wedding room block easy and stress-free, and even helped us secure adjoining rooms so our bridal party could get ready together. The hotel itself was beautiful, clean, and perfectly located for our guests to enjoy downtown Lexington. Everyone who stayed there had great things to say about their rooms and the service. We’re so grateful to the Hilton team for helping make our wedding weekend run smoothly and feel so special. Highly recommend for any wedding or special event!
- JSJanet SouthallOct 29, 20255.0Our Son’s wedding was in Lexington the past weekend and The Hilton was our Home away from home for the weekend. The staff was so nice and helpful. We had a block of rooms for the wedding guest and bride and grooms family. Bryna Reed made everything so easy and was very helpful in the planning. The rooms were very nice and clean.
Frequently Asked Questions About Hilton Lexington/Downtown
What are the check-in and check-out times at Hilton Lexington/Downtown?
Check-in time is 4:00 PM and check-out time is 12:00 PM.
Does Hilton Lexington/Downtown provide airport shuttle services?
Yes, the hotel offers a complimentary airport shuttle to Bluegrass Airport.
Is parking available at Hilton Lexington/Downtown?
Yes, both self-parking and valet parking options are available at the hotel.
Are there fitness facilities available for guests?
Yes, a state-of-the-art fitness center is available for free to all guests.
Does the hotel have pool amenities?
Yes, Hilton Lexington/Downtown features an indoor pool for guest use.
Are meals available at the hotel?
Yes, Hilton Lexington/Downtown has three restaurants, including BBM bar and lounge, the Triangle Grille for breakfast, and Crossroads Cafe serving Starbucks coffee. Room service is also available.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and includes features such as accessible parking and an accessible elevator.
What eco-friendly practices does Hilton Lexington/Downtown follow?
The hotel participates in energy conservation programs, uses ISO14001 and ISO50001 certified practices, uses eco-friendly toiletries, compostable food containers, recycles, and has linen and towel reuse programs.
What payment options are accepted at Hilton Lexington/Downtown?
The hotel accepts American Express, Cash, Diners Club, Discover, MasterCard, and Visa.
What nearby places of interest can I visit around Hilton Lexington/Downtown?
Nearby you can visit Rupp Arena to catch Wildcats basketball games, Lexington Convention Center for events, and enjoy dining at BBM or The Triangle Grille. After exploring downtown, check out The Dinner Detective True Crime Mystery Dinner Show for entertainment or go bowling at Collins Bowling Center.