Embassy Suites by Hilton Lexington/UK Coldstream

4.4
2153 reviews

About

Hotel
The Embassy Suites Hotel Lexington is located in the heart of Kentucky's Bluegrass Country at the University of Kentucky Coldstream Research Campus. The hotel's beautiful setting is off I-75/64 at Newtown Pike, central to all the equine venues, horse farms, and many of the area's major companies. Just 15 minutes from the Bluegrass Airport and in a short 3 mile drive you are in downtown Lexington. Experience the unbridled spirit of Kentucky hospitality at this stylish hotel. Hotel Features Include: An expansive sky lit atrium, a great place to meet, relax, and stay connected, Complimentary cooked-to-order breakfast and nightly manager's reception, Contemporary presentation in a casual atmosphere and American cuisine at the Paddock Grille restaurant serving breakfast, lunch and dinner daily, Keep a good health regimen at a well-equipped Fitness Center, indoor pool and a jogging track, Over 12,000 square feet of versatile, state-of-the-art meeting space including an elegant ballroom that can accommodate as many as 800, Convenient 24 hour Business Center. Guest Suites Feature: Wireless high-speed internet access throughout the hotel and in all 230 spacious 2-room suites, Modern conveniences of home: refrigerator, microwave, and wet bar, Generous work surfaces and dining table plus two telephones with voicemail. Neighborhood: The premier all-suite hotel for the equine industry with it's perfect proximity to Keeneland Racing and Sales, Fasig-Tipton, harness racing at The Red Mile, and more than 300 of the world's best horse farms, Minutes from the University of Kentucky, Lexmark's World Headquarters, and a short drive to the Toyota Manufacturing Facility and Georgetown College, There's plenty to do or see with easy access to the world renowned Kentucky Horse Park, the famed Rupp Arena, Commonwealth Stadium - both home to the UK Wildcats, Applebee's Park - home of the Lexington Legends, Kentucky Bourbon tours, the Lexington Convention Center and Fayette Shopping Mall.

Location

Embassy Suites by Hilton Lexington/UK Coldstream
1801 Newtown Pike, Lexington, KY
40511, United States

Hours

Reviews

4.4
2,153 reviews
5 stars
1,374
4 stars
455
3 stars
146
2 stars
79
1 star
99

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist with issues.

Cleanliness

While some guests noted cleanliness, others reported issues such as dirty furniture, mold, and inadequate housekeeping.

Room Condition

Numerous reviews mentioned that the rooms are dated and in need of refurbishment, with issues like broken furniture and maintenance problems.

Breakfast Quality

The breakfast received mixed reviews; while some enjoyed the made-to-order omelets, others found the overall selection lacking and the food quality inconsistent.

Noise Levels

Several guests complained about thin walls, leading to disturbances from neighboring rooms.
  • DK
    Dasha K.
    5 days ago
    2.0
    Few days on business and I was generally disappointed. I could hear every word the person in the next room was saying. The walls are paper thin!!!! I even heard snoring. Either sound proof the rooms or book every other room, bc that is ridiculous. Complimentary happy hour is cheap liquor - I def do not recommend unless you want to wake up with a headache. Breakfast was the only decent thing during my stay- they make good omelets . Gym has old equipment and bench and cable machine need to be replaced. Overall , dated hotel. I remember 20 years ago it was nice but I guess it’s been a while and they need to remodel with sound proofing.
  • JB
    Jeff Bunch
    Nov 17, 2025
    5.0
    Stayed here fore the Tennessee,Kentucky game. Great location . We also went to keeneland for the day before the game
  • CC
    Cindy Cripe
    Nov 2, 2025
    2.0
    I checked in via the app and it said waters and 2 complimentary snacks were in the room. They were not, had to visit the front desk for water, did not care about snacks. There was no hair dryer in our room had to call the front desk to have one sent up. The bartender last night was unprofessional and doesn't know how to make a simple drink. She was insulting me when I asked her how she makes a whiskey sour. When I clarified what a traditional whiskey sour was, she laughed, said "that's crazy, in my twenty years, I've never heard anyone put egg whites in a drink." While we were sitting at the bar, a group of ladies came up, one asked for a different traditional drink with egg whites and she laughed at them and stated she was the second person to ask for egg whites in a drink. For breakfast this morning, one of the chefs had a Bluetooth on his ear and was ignoring patrons to continue his phone conversation. The menu board was misleading. We ordered bacon egg and avocado toast, received eggs and avocado and was told to get bacon and toast off the bar. The avocado was so green it was inedible. Struggled to find basic condiments as they are scattered. The person removing dishes and cleaning the dinning room did a great job. She said hello to people, worked efficiently keeping tables clean. We have stayed here previously and had great stays. I am unsure what caused such a drastic change.
  • RL
    Rob Luce
    Oct 17, 2025
    2.0
    Beware, they don’t have heat currently!!! My room was a bit too cold (65 degrees) to be comfy in, and I figured I’d turn up the thermostat just a bit. However, after many hours without temp change and no fan noise, I thought maybe something was wrong with my room, and headed to the front desk. They told me the hotel runs on some type of shared common heat system that isn’t currently on yet and they had to get someone out to turn it on later in the month! They offered me more sheets but I ended up just driving to Walmart and buying a space heater. The staff was very friendly and apologized but this is a bit unacceptable though since in the 12+ years I’ve been traveling for work, I’ve never heard of this before. Also as mentioned in another review, the walls are paper-thin. I could hear the alarm from the person in the room next to me every morning. Luckily it was set to about the same time I had set my alarm hah!
  • CO
    Christian O'Connor
    Oct 15, 2025
    1.0
    Bed bug in my room during my stay 10/9/25. Hotel was fully booked and the front desk told me they would cancel the stay but I would need to contact Expedia to be refunded. I did that but the hotel will not confirm with Expedia and I am unable to get a refund. **Update- After pressing Expedia to continue contacting the hotel, my refund was eventually authorized.

Frequently Asked Questions About Embassy Suites by Hilton Lexington/UK Coldstream

What are the check-in and check-out times at Embassy Suites by Hilton Lexington/UK Coldstream?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does the hotel offer complimentary breakfast?

Yes, free breakfast is available for guests.