Business Details
About
Hotel
We are located in Franklin, Kentucky just off interstate 65 at Exit 2. Our hotel is within 2 miles of the Tennessee border and a short commute to the Nashville, TN area. We are located 26 mile from Bowling Green, Kentucky. Area attractions include simulcast and live horse racing as well as gaming at Kentucky Downs. You can also fine military reenactments, historical sites, golf and the Shaker Village and Museum.
Our guests can dine at Oasis Southwest Grill, Sol Azteca Mexican Restaurant, Franklin Steak House, Cracker Barrel, McDonald's or Burger King.
Our property now offers EMV charging for our guests!
Our property has 72 interior corridor hotel rooms that feature coffee makers, hair dryers, high speed internet, cable television with HBO movie channels,
Location
Hours
Reviews
4.1
613 reviews
5 stars
334
4 stars
139
3 stars
69
2 stars
28
1 star
43
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Customer service experiences varied greatly, with some praising staff for being friendly and helpful, while others reported rude and unprofessional behavior from management.
Cleanliness Issues
Multiple reviews highlighted cleanliness problems, including dirty rooms, mold in bathrooms, and unkempt common areas.
Comfort and Amenities
Guests had mixed experiences with room comfort, with some enjoying comfortable beds while others complained about issues like lumpy mattresses and malfunctioning thermostats.
Management Concerns
Several customers expressed dissatisfaction with management's handling of issues, particularly regarding overbooking and customer service responses.
Breakfast Quality
The breakfast received positive feedback for variety and quality, although some noted it was limited at times.
- BKBrittney KnightOct 14, 20255.0Our stay was just a short over night experience. Staff is extremely nice and the beds are great!
- SMSidra MuntahaOct 12, 20251.0One star is even too much for these inconsiderate front desk women/manager. We had been traveling all day and came to check in here and were told we would have to pay a full day rate for just a couple of hours or two whole days if we wanted to check out after 11am. We have given Hampton hotels all over the United States our business and have loved it BUT this hotel in particular left us with a very sour taste. This is my very first bad review I’ve ever left in my life. We went across the street and checked in with the nicest Indian people ever. This Hampton Inn needs better management, it’s giving all of the Hampton hotels a bad name… May God bless these women.
- NENathaniel EricksonOct 12, 20251.0Woman at front desk as well as manager both very rude. We arrived at 7am in the morning very tired and were very rudely told if we wanted to check in we would need to be gone by 11am or be charged for two whole nights. Safe to say we stayed across the street and were only charged for one night. Very poor service giving Hampton a bad name, where we typically frequent across the country.
- DIDebra ItoAug 25, 20254.0This is adequate as far as Hampton Inn, but is nothing special.
- ADaggie daharAug 15, 20254.0Gteat location. Good Mexican restaurant right next door. Staff was very good. Only drawback was the bed. It was lumpy. Very disappointed. Pillows were great and comforter as well.
Frequently Asked Questions About Hampton Inn Franklin
What are the check-in and check-out times at Hampton Inn Franklin?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included during the stay at Hampton Inn Franklin?
Yes, complimentary breakfast is available for free, including a buffet breakfast.
Does Hampton Inn Franklin provide free Wi-Fi access?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Are pets allowed at Hampton Inn Franklin?
Yes, both cats and dogs are welcome at the hotel.
Is parking available at Hampton Inn Franklin?
Yes, free self-parking is available for guests.
What accessibility features are available at Hampton Inn Franklin?
The hotel offers accessible parking, accessible elevators, accessible pool, and is mobility accessible.
Does Hampton Inn Franklin have fitness facilities?
Yes, a fitness center is available for free, equipped with treadmills, elliptical machines, and free weights.
Are there any nearby restaurants to Hampton Inn Franklin where guests can dine?
Guests can dine nearby at Sol Azteca Mexican Restaurant, Franklin Steakhouse, Cracker Barrel Old Country Store, McDonald's, Burger King, and Colorado Grill Franklin KY.
What nearby attractions can guests visit around Hampton Inn Franklin?
Guests can enjoy activities like simulcast and live horse racing at Kentucky Downs, military reenactments, historical sites, golf, and visit the Shaker Village and Museum.
How can guests access Hampton Inn Franklin via public transportation or highway?
The hotel is conveniently located just off Interstate 65 at Exit 2 and near the travel route I-65 South, making it easily accessible for travelers.