Business Details
About
HotelHampton Inn
We are located in Franklin, Kentucky just off interstate 65 at Exit 2. Our hotel is within 2 miles of the Tennessee border and a short commute to the Nashville, TN area. We are located 26 mile from Bowling Green, Kentucky. Area attractions include simulcast and live horse racing as well as gaming at Kentucky Downs. You can also fine military reenactments, historical sites, golf and the Shaker Village and Museum.
Our guests can dine at Oasis Southwest Grill, Sol Azteca Mexican Restaurant, Franklin Steak House, Cracker Barrel, McDonald's or Burger King.
Our property now offers EMV charging for our guests!
Our property has 72 interior corridor hotel rooms that feature coffee makers, hair dryers, high speed internet, cable television with HBO movie channels,
Location
Hours
Reviews
4.1
616 reviews
5 stars
335
4 stars
140
3 stars
69
2 stars
28
1 star
44
What are people saying?
AI-generated from recent customer reviews
Staff Service
Customer service experiences were mixed; while some staff were praised for their friendliness and helpfulness, others, particularly the management, received significant criticism for rudeness and lack of professionalism.
Cleanliness Issues
Multiple reviews highlighted cleanliness problems, including dirty rooms, mold in bathrooms, and unkempt common areas, leading to dissatisfaction among guests.
Facility Condition
The hotel is described as outdated and in need of renovation, with issues such as malfunctioning air conditioning, poor drainage, and general disrepair noted by several guests.
Value for Money
Guests expressed concerns about the pricing, feeling that the rates were too high for the quality of the accommodations, especially given the cleanliness and maintenance issues.
Breakfast Quality
The breakfast received positive feedback for variety and quality, although some guests noted it was limited compared to other locations.
- ACalan CunananDec 29, 20254.0Nice and clean
- DRDoug RihanekDec 21, 20251.0Should be taking off the Hilton branding, the place is dirty and wore out, the person behind the counter at check in had no personality did not smile and made it look like you were interrupting his TV show
- GCGabriel CastroDec 16, 20255.0Spoke with Crystal in management she ensured everything was taken care of made me feel genuinely valued. This level of service is the reason i will return and recommend this hotel to others, thank you Crystal for your help it means a lot and I'm very appreciative.
- SMSidra MuntahaOct 12, 20251.0One star is even too much for these inconsiderate front desk women/manager. We had been traveling all day and came to check in here and were told we would have to pay a full day rate for just a couple of hours or two whole days if we wanted to check out after 11am. We have given Hampton hotels all over the United States our business and have loved it BUT this hotel in particular left us with a very sour taste. This is my very first bad review I’ve ever left in my life. We went across the street and checked in with the nicest Indian people ever. This Hampton Inn needs better management, it’s giving all of the Hampton hotels a bad name… May God bless these women.
- NENathaniel EricksonOct 12, 20251.0Woman at front desk as well as manager both very rude. We arrived at 7am in the morning very tired and were very rudely told if we wanted to check in we would need to be gone by 11am or be charged for two whole nights. Safe to say we stayed across the street and were only charged for one night. Very poor service giving Hampton a bad name, where we typically frequent across the country.
Frequently Asked Questions About Hampton Inn Franklin
What are the check-in and check-out times at Hampton Inn Franklin?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included during the stay at Hampton Inn Franklin?
Yes, complimentary breakfast is available for free, including a buffet breakfast.
Does Hampton Inn Franklin provide free Wi-Fi access?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Are pets allowed at Hampton Inn Franklin?
Yes, both cats and dogs are welcome at the hotel.
Is parking available at Hampton Inn Franklin?
Yes, free self-parking is available for guests.
What accessibility features are available at Hampton Inn Franklin?
The hotel offers accessible parking, accessible elevators, accessible pool, and is mobility accessible.
Does Hampton Inn Franklin have fitness facilities?
Yes, a fitness center is available for free, equipped with treadmills, elliptical machines, and free weights.
Are there any nearby restaurants to Hampton Inn Franklin where guests can dine?
Guests can dine nearby at Sol Azteca Mexican Restaurant, Franklin Steakhouse, Cracker Barrel Old Country Store, McDonald's, Burger King, and Colorado Grill Franklin KY.
What nearby attractions can guests visit around Hampton Inn Franklin?
Guests can enjoy activities like simulcast and live horse racing at Kentucky Downs, military reenactments, historical sites, golf, and visit the Shaker Village and Museum.
How can guests access Hampton Inn Franklin via public transportation or highway?
The hotel is conveniently located just off Interstate 65 at Exit 2 and near the travel route I-65 South, making it easily accessible for travelers.