Business Details
About
HotelEmbassy Suites
Embassy Suites Cincinnati Rivercenter, located in revitalized Covington, KY, offers an unrivaled location for your Ohio or Kentucky vacation or business trip. This greater Cincinnati hotel is situated on the Southbank of the Ohio River, offering magnificent views of the downtown Cincinnati skyline. We’re excited to announce the completion of recent renovations, and welcome guests to enjoy our beautiful new atrium.
A top choice for hotels in the downtown Cincinnati area, our all-suite hotel is positioned near numerous businesses, corporations, and attractions, including:
The Aronoff Center -1.5 miles
BB Riverboats -1.5 miles
Cincinnati Museum Center/Omnimax at Union Terminal-3 miles
Cincinnati Zoo & Botanical Gardens-5.6 miles
Great American Ballpark home of the Cincinnati Reds-.5 miles
Mainstrasse Village-.8 miles
Music Hall-2 miles
National Underground Railroad Freedom Center-.5 miles
Newport Aquarium-1.3 miles
Newport on the Levee Entertainment Complex- 1.3 miles
Northern Kentucky Convention Center-Across the street
Paul Brown Stadium Home of the Cincinnati Bengals-.5 miles
Taft Theater-1.3 miles
US Bank Arena-1.3 miles
River Bend Music Center-9.9 miles
Greater Cincinnati/Northern Kentucky International Airport-12 miles
After a busy day of meetings or exploring the area, retreat to the comfort of our Covington, Kentucky hotel, featuring breathtaking skyline and Ohio river views and extensive amenities and services at your fingertips. Enjoy one of over 200 bourbons in our new Bourbon Bar and Restaurant NEAT, featuring local craft beers and a Southern inspired menu. Pick up 24-hour grab and go snacks and sundries from Eterie Market, settle into one of our newly renovated rooms featuring all new suite furnishings and two 49-inch HDTVS, or enjoy our full restaurant menu through In Room Dining. This hotel is 100% non-smoking.
Location
Embassy Suites by Hilton Cincinnati RiverCenter
10 East Rivercenter Boulevard, Covington, KY
41011, United States
Hours
Reviews
3.8
2,744 reviews
5 stars
1,226
4 stars
585
3 stars
321
2 stars
248
1 star
364
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many guests praised the front desk staff, particularly Brian, for their helpfulness and friendliness.
Cleanliness Issues
Numerous reviews highlighted problems with cleanliness, including reports of roaches, mold, and unclean rooms.
Room Conditions
Guests frequently mentioned outdated rooms with maintenance issues such as broken fixtures, poor heating, and unpleasant odors.
Breakfast Quality
The breakfast experience received mixed reviews, with some guests enjoying it while others found it lacking in variety and quality.
Location
The hotel’s location was often noted as a positive aspect, with easy access to nearby attractions.
- JRJavier Rodríguez2 days ago1.0I stayed here once, some months ago. Horrible, horrible experience. Big room, but that’s it. Loud, noisy, police have to show up all the time due to disturbances within the hotel. At least the front desk staff were friendly, but the hotel itself is old, musty, and they have carpeted rooms, which I can’t stand.
- MVMatthew VanSchenkhof2 days ago3.0Customer service has been FANTASTIC. Public facilities are nice and clean. Pool and weight room are dated and tired but not dirty. Not impressed with the rooms. Our room, while clean overall, has variety ripped in spots, bar sink and walls around it are dirty, bathroom sink was clogged and dirty, chairs in room are worn, and pull-out sofa is very well worn (sheet set was missing sheets and a pillow too). We stayed during a lower demand time so rates were not bad for an Embassy Suites. Even so, I was disappointed in the room.
- HHHilary HayesJan 3, 20264.0Room was great size, breakfast was fantastic, check in was super easy! Hot water takes quite a while to warm up. Does not have smart tv in room. Entering and exiting the parking garage is a task (minimal signage, a little bit confusing, very easy to miss ramp.) Parking ramp has very low clearance. Super friendly staff.
- BDBig Man Motors DIYJan 1, 20261.0I came here for new year after visiting the ark encounter and let’s just say the room smelled like a wet dog there was no one to clean it hallways all dirty service super slow definitely don’t recommend staying here especially for that price
- SRShane RowanJan 1, 20261.0I made a reservation at this hotel 3 weeks in advance. From the moment we walked in it was a nightmare. Check in is at 4. The man at the desk told me it would be about 30 minutes before my room was ready. I had other friends staying so I could hang out in their room while I waited. Time was going and going. At 6:00pm checked in at the desk and the man’s exact words were “We had a lot of housekeeping call off today, what do you want me to do”. I had somewhere to be at 8pm and had to shower and get ready, so I was getting worried. Finally at 7:25 I told them to cancel my whole reservation and I left and went home. They completely ruined all of my NYE plans. It was so unprofessional and the lack of sympathy was a joke! Do not stay here if you are on any kind of schedule. Worst hotel experience I’ve ever had!
Frequently Asked Questions About Embassy Suites by Hilton Cincinnati RiverCenter
What is the check-in and check-out time at Embassy Suites by Hilton Cincinnati RiverCenter?
Check-in is at 4:00 PM and check-out is at 11:00 AM.
Does Embassy Suites provide free breakfast?
Yes, free breakfast is available for guests.
Are pets allowed at Embassy Suites by Hilton Cincinnati RiverCenter?
Yes, both cats and dogs are welcome at the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel offers accessible parking and elevators, making it mobility accessible.
Does the hotel have facilities for business travelers?
Yes, there is a business center and 10 meeting rooms available for guests.
Is Wi-Fi available at the Embassy Suites?
Yes, Wi-Fi is available for free in public areas and there is a public internet terminal.
What dining options are available at the hotel?
The hotel features 3 restaurants including the Bourbon Bar and Restaurant NEAT offering local craft beers and a Southern inspired menu, as well as room service and a 24-hour convenience store.
Are there any nearby entertainment venues guests can visit?
Yes, guests can visit nearby venues like the Great American Ballpark, National Underground Railroad Freedom Center, and Newport Aquarium, which are all within about 1.5 miles.
Can guests easily access public transit or local attractions?
Yes, the hotel is conveniently located near attractions such as the Aronoff Center, Taft Theater, and across the street from the Northern Kentucky Convention Center, making it easy for guests to explore the area.
Is parking available at the hotel and what types?
Both self-parking and valet parking are available for guests at the hotel.