The Hilton Garden Inn Wichita hotel is located in the beautiful lakeside Bradley Fair Retail & Restaurant Development. All king bed rooms feature the Garden Sleep System, designed exclusively for Hilton Garden Inn hotels. This revolutionary bed provides perfect support for a restorative night's sleep. Self adjusting technology, a patented air baffle system, conforms to your body, gently cradling your neck, back, legs and spine while providing deep, pressure-free sleep so you wake up refreshed and energized. The 100% New Zealand virgin wool mattress cover creates a plush layer and helps regulate and maintain proper body temperature.
Numerous reviews highlighted unsanitary conditions, including dirty rooms, mold, and unclean bathrooms.
Customer Service
Mixed feedback on staff interactions; some guests reported friendly service while others experienced rudeness and unhelpfulness.
Amenities and Maintenance
Guests expressed disappointment over the lack of amenities like a functioning pool, restaurant, and breakfast options, as well as general maintenance issues.
Location
The hotel’s location received positive remarks for being convenient and close to restaurants and shopping.
Value for Money
Many customers felt the hotel was overpriced given the quality of service and amenities provided.
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Sammy Berzoza
2 days ago
5.0
Fantastic location with decent rooms and friendly staff! The rooms could use some updating, some of the metal door frames were rusted and corroded, but otherwise decent and passable. The location was great with decent shops and food nearby. The lake was a nice touch as well. Would stay here on my next business trip again!
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Caleb Nielsen
Dec 27, 2025
5.0
My family and I stayed there it was a lot of fun
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Will Post
Dec 25, 2025
1.0
Do NOT book here. It’s franchise owned not Hilton Corp owned. Filth. Marci said she’d send points. lol. Never. The owner removed coffee. The so called buffet is offensive. They use a scoop that’s carefully measure not to get a full egg yes it’s a manned buffet. Tv never worked. Kind employees has their Pitch down to lie for Omar the owner. Disgusted here. Vomit stains in tub. Great pitch from fr desk. No one picked up trash in halls 3 nights. Book at ONLY Corp owned not franchise. Omar’s wife knocked on my door 7:50 am to prob flip room. 100% of all doors slam shut. Very loud. Housekeeping allows dozens of doors. Called other HH site and coffee in lobby and Corp owned. Cheap soap Omar. You’ve been warned. 1 employee at night. Bad for a Hilton Garden.
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Heidi Townsend
Dec 14, 2025
1.0
The hotel was pretty basic, the most attractive amenity was the view of the lake from our window. Other than that I would never pick this hotel again. The beds were not comfortable, breakfast was $15 per person, and worst of all there was no hot water. I went to take a shower and couldn’t get the water to turn hot. I called the front desk and they sent a maintenance man but he never came in and stated he would be right back but never returned. When I checked out I informed the front desk that there was still no hot water in our room and she informed me he had told her it just needed to fill back up. I get this is not a 5 star hotel but for $120/night I should have at least been able to enjoy a hot shower.
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Cyndy Reynolds
Nov 29, 2025
4.0
Location was good for traveling through . The front desk staff was very cordial. The room was ok- sheets kept coming off the bed because elastic was worn out- time to replace! Room had a big mark on ceiling on ( 3rd floor) probably a water roof leak . It was quiet, though, which we appreciate .Surprised they wanted $15 for a self serve style breakfast - something you would get complimentary at most hotels. That’s why only one couple was eating at 9am!
As we travel through Wichita a few times a year we will choose another hotel for our next stay.
Frequently Asked Questions About Hilton Garden Inn Wichita
What are the check-in and check-out times at Hilton Garden Inn Wichita?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is Wi-Fi available for guests at Hilton Garden Inn Wichita?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Does Hilton Garden Inn Wichita offer parking facilities?
Yes, free self-parking is available for guests.
Are pets allowed at Hilton Garden Inn Wichita?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features does Hilton Garden Inn Wichita provide?
The hotel offers accessible parking and accessible elevators, and is mobility accessible.
Are there dining options available on-site at Hilton Garden Inn Wichita?
Yes, the hotel has 3 restaurants and a bar available for guests.
What recreational facilities are available at Hilton Garden Inn Wichita?
Guests can enjoy an indoor pool, a hot tub, a fitness center with free access, and kid-friendly activities.
Does Hilton Garden Inn Wichita offer any environmentally friendly programs?
Yes, the hotel has ISO14001, ISO50001, and HILTON_LIGHTSTAY eco-certifications, and programs like compostable food containers, food waste reduction, energy conservation, energy-efficient lighting, linen and towel reuse, and soap and toiletry donation programs.
What nearby shopping options are available around Hilton Garden Inn Wichita?
Guests can visit stores like Gymboree for children's clothing, Lyndons and francesca's for women's clothing, Victoria's Secret lingerie store, Lululemon sportswear, Warby Parker and Howard's Optique for eyewear, Bath & Body Works, Sephora, Charlotte Tilbury, and Beau Monde Spa and Boutique for beauty products.
What nearby dining options can guests explore near Hilton Garden Inn Wichita?
Nearby dining includes Jason's Deli, Il Vicino- Bradley Fair pizza restaurant, Newport Grill steakhouse and seafood restaurant, Bakesale Treat Parlor bakery and dessert shop, Cocoa Dolce Chocolates cafe, and First Mile Kitchen American restaurant.
What nearby attractions can guests visit around Hilton Garden Inn Wichita?
Guests might enjoy visiting Bradley Fair Pond for a lakeside experience, and can also shop or relax at nearby wellness and beauty spots like Aesthetic Solutions and Sveta's Skin & Body Therapy.