Business Details
About
Hotel
The Hilton Garden Inn Wichita hotel is located in the beautiful lakeside Bradley Fair Retail & Restaurant Development. All king bed rooms feature the Garden Sleep System, designed exclusively for Hilton Garden Inn hotels. This revolutionary bed provides perfect support for a restorative night's sleep. Self adjusting technology, a patented air baffle system, conforms to your body, gently cradling your neck, back, legs and spine while providing deep, pressure-free sleep so you wake up refreshed and energized. The 100% New Zealand virgin wool mattress cover creates a plush layer and helps regulate and maintain proper body temperature.
Location
Hilton Garden Inn Wichita
2041 North Bradley Fair Parkway, Wichita, KS
67206, United States
Hours
Reviews
4.1
591 reviews
5 stars
300
4 stars
151
3 stars
53
2 stars
45
1 star
42
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted issues with cleanliness, including dirty rooms, mold, and unclean bathrooms.
Maintenance
Guests reported that the hotel is in need of significant maintenance and updates, with many areas showing signs of wear and neglect.
Customer Service
Customer service experiences varied widely; while some staff were praised for their friendliness, others were criticized for being unhelpful or rude.
Location
The hotel is well-located near restaurants and shopping, which was frequently mentioned as a positive aspect.
Breakfast Issues
Many guests expressed disappointment over the lack of complimentary breakfast and high charges for breakfast options.
- SKSusannah Kitchens2 days ago5.0Well maintained, good price, close to WSU
- CEChristine Ertz2 days ago1.0Just drive by this one!! Chunks of something filled the cup. So, no go on a morning cup of coffee. No restaurant. But on Hilton.com said it offered breakfast. The night clerk said "we haven't served dinner or had the restaurant for A LONG TIME!!! Yes, emphasis on her her frustration!! Overpriced snacks and hard rolls for breakfast....$4 for a breakfast brick! Which went back into the container! We had a suite. The cushions on the pull out couch were torn at several spots (in the seams). Pet peave for a Upholsterer! And no bedding supplied for the pull out sofa bed. Front desk clerk was less than curteous! Refused to bring up sheets/bedding, new coffee pot, etc! Maybe we expect too much as Diamond Level members!? Front desk clerk this morning, said the are "up for renovation "! So, does that mean we are to settle for 1* service at a 3*** hotel? It was a frustrating experience to say the least!
- MMMatthew3 days ago2.0In my opinion, this hotel appears to be run down. The rooms are not well maintained, there was staining on the caulking in the bathtub, rust that came out of the pipe when I first turned on the shower. Additionally, the phone system advertises a bar and grill; however, they only have a buffet style breakfast with limited options. No bar and grill. No room service. It seems as though this hotel has seen its time and needs to be renovated. I am very disappointed for this being a Hilton property. The area is nice with lots of food options around and nicer buildings and shops.
- AAAnita4 days ago2.0Reserved this hotel for its on site resturant and bar along with the indoor pool. When we checked in we were told resturant and bar closed tonight. Ok. So got over that. We checked out the pool and got are son excited about going swimming. We get back down after getting our suits on, and there's a sign on the pool saying closed for repair. Very frustrating, wouldn't have booked this hotel if I would have known this.
- JHJay HuckabayNov 17, 20251.0Upon check in the clerk didn't acknowledge i was a gold member. The floor in the room was dirty. Toe nail clippings were on the floor
Frequently Asked Questions About Hilton Garden Inn Wichita
What are the check-in and check-out times at Hilton Garden Inn Wichita?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is Wi-Fi available for guests at Hilton Garden Inn Wichita?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Does Hilton Garden Inn Wichita offer parking facilities?
Yes, free self-parking is available for guests.
Are pets allowed at Hilton Garden Inn Wichita?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features does Hilton Garden Inn Wichita provide?
The hotel offers accessible parking and accessible elevators, and is mobility accessible.
Are there dining options available on-site at Hilton Garden Inn Wichita?
Yes, the hotel has 3 restaurants and a bar available for guests.
What recreational facilities are available at Hilton Garden Inn Wichita?
Guests can enjoy an indoor pool, a hot tub, a fitness center with free access, and kid-friendly activities.
Does Hilton Garden Inn Wichita offer any environmentally friendly programs?
Yes, the hotel has ISO14001, ISO50001, and HILTON_LIGHTSTAY eco-certifications, and programs like compostable food containers, food waste reduction, energy conservation, energy-efficient lighting, linen and towel reuse, and soap and toiletry donation programs.
What nearby shopping options are available around Hilton Garden Inn Wichita?
Guests can visit stores like Gymboree for children's clothing, Lyndons and francesca's for women's clothing, Victoria's Secret lingerie store, Lululemon sportswear, Warby Parker and Howard's Optique for eyewear, Bath & Body Works, Sephora, Charlotte Tilbury, and Beau Monde Spa and Boutique for beauty products.
What nearby dining options can guests explore near Hilton Garden Inn Wichita?
Nearby dining includes Jason's Deli, Il Vicino- Bradley Fair pizza restaurant, Newport Grill steakhouse and seafood restaurant, Bakesale Treat Parlor bakery and dessert shop, Cocoa Dolce Chocolates cafe, and First Mile Kitchen American restaurant.
What nearby attractions can guests visit around Hilton Garden Inn Wichita?
Guests might enjoy visiting Bradley Fair Pond for a lakeside experience, and can also shop or relax at nearby wellness and beauty spots like Aesthetic Solutions and Sveta's Skin & Body Therapy.