Business Details
About
HotelHilton
Welcome to the 125 room Hilton Garden Inn Overland Park hotel. We have complimentary wired and wireless high-speed Internet access available throughout the hotel. We also have remote printing available to our complimentary 24-hour business center. Each guestroom has been upgraded to include on of the most comfortable beds you have ever experienced, the Garden Sleep System with adjusting technology.
Location
Hilton Garden Inn Overland Park
5800 College Boulevard, Overland Park, KS
66211, United States
Hours
Reviews
4.1
915 reviews
5 stars
446
4 stars
265
3 stars
86
2 stars
48
1 star
70
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and accommodating staff, highlighting their helpfulness during stays.
Room Conditions
Feedback indicated that while some rooms were clean and comfortable, many others were reported as dirty, outdated, and in need of repairs.
Service Issues
Several reviews mentioned problems with billing, including double charges and lack of resolution from management, leading to customer frustration.
Amenities and Facilities
Guests expressed disappointment over the lack of complimentary breakfast and the condition of amenities like the pool and gym, which were often described as inadequate.
Noise and Comfort
Multiple reviews noted issues with noise levels from neighboring rooms and hallways, affecting the overall comfort of the stay.
- MMMartin McAndrew6 days ago5.0Alexandra was amazing in coming up w some options and helping me w a booking situation. I travel all the time. Having engaged, friendly, knowledgeable staff makes being away from home more pleasant. Thank you!
- JWJonathan Wesley6 days ago5.0Room was clean and comfortable. Staff made the whole experience for us! Every person we met was friendly. We have never been to Kansas City and the Front desk had great recommendations on places to eat and things to do that were friendly for our younger kids.
- RSRicky SandersJan 6, 20265.0Great hotel, great accommodations, and the staff is top-notch. I recommend the margarita pizza at the hotel restaurant.
- SSSuzieDec 29, 20255.0Beautiful, I love the remodel! Always great customer service! Chantae was wonderful 👍 We will definitely be back!!
- BKBrent KooiDec 20, 20254.0Room in very good condition — as expected of a Hilton property. BUT, I almost gave up on a hot shower. After three minutes the water warmed up from COLD to luke-warm. After several more minutes it finally became hot. Also, when paying for a Hilton room, is it too much to expect free drinking water? Water bottles had $2 tags on them. Coffee drinkers get free Keurig and creamers, but water drinkers have to pay. Pretty petty, in my opinion.
Frequently Asked Questions About Hilton Garden Inn Overland Park
What are the check-in and check-out times at Hilton Garden Inn Overland Park?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Hilton Garden Inn Overland Park offer free Wi-Fi to guests?
Yes, complimentary wireless and wired high-speed Internet access is available throughout the hotel.
Are pets allowed at Hilton Garden Inn Overland Park?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel provide accessible facilities for guests with mobility needs?
Yes, the hotel has accessible parking and accessible elevators, making it mobility accessible.
Is breakfast available at Hilton Garden Inn Overland Park?
Yes, breakfast is available for guests.
What dining options are available at Hilton Garden Inn Overland Park?
The hotel features two restaurants and offers a bar; room service is also available.
Does Hilton Garden Inn Overland Park have a fitness center?
Yes, a fitness center is available to guests at no extra charge.
Is parking available at the hotel, and is there a fee?
Yes, self-parking is available for free to all guests.
Are there convenient nearby hotels in case of full booking or for events?
Yes, nearby hotels include Courtyard By Marriott and Courtyard by Marriott Kansas City Overland Park/Convention Center, which are good options for accommodations or event spaces.
What nearby medical facilities are available for guests at Hilton Garden Inn Overland Park?
Guests have access to nearby medical centers like Children's Mercy Kansas Emergency Room and several specialized doctors and pediatricians including Kailash T. Pawar MD and Jane G. Buss MD.
Are there religious organizations near Hilton Garden Inn Overland Park for guests interested?
Yes, nearby religious organizations include Ironwood Baptist Church and Drinkards4Leawood.