Business Details
About
Hotel
Welcome to the 125 room Hilton Garden Inn Overland Park hotel. We have complimentary wired and wireless high-speed Internet access available throughout the hotel. We also have remote printing available to our complimentary 24-hour business center. Each guestroom has been upgraded to include on of the most comfortable beds you have ever experienced, the Garden Sleep System with adjusting technology.
Location
Hilton Garden Inn Overland Park
5800 College Boulevard, Overland Park, KS
66211, United States
Hours
Reviews
4.0
903 reviews
5 stars
437
4 stars
262
3 stars
86
2 stars
48
1 star
70
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported issues with cleanliness, including dirty rooms, stained carpets, and unkempt common areas.
Staff Performance
The staff received positive feedback for being friendly, helpful, and accommodating, although there were some reports of rudeness.
Noise Issues
Several guests complained about noise disturbances from neighboring rooms and hallways, affecting their sleep quality.
Facilities Condition
The hotel is undergoing renovations, but many guests noted that the facilities are outdated and in need of repairs.
Value for Money
Guests expressed dissatisfaction with the pricing, feeling that the quality of the hotel did not match the cost.
- JJJasonNov 17, 20251.0We stayed Nov 15th and 16th the room was ok but they will wrongfully charge you for taking water bottles in room when they were never touched.
- MGMike GrassiNov 13, 20251.0Double charged me and refuses to correct their mistake despite showing them clear proof. It’s not my problem Booking.com and your hotel have an issue. I cannot get either party to refund me as they both keep giving me the run around. Horrible establishment who should be ashamed of scamming their customers.
- ASAddison StarnNov 7, 20255.0Great stay! I especially enjoyed the breakfasts and the above and beyond service of Ramon. Go Chiefs!
- DMDrew MargulisNov 6, 20251.0Longtime Diamond, close to a Lifetime Diamond with Hilton. I've had a room booked for next summer for several months, yet received a cancellation email today with no explanation. I'm guessing they realized they could get more money after they realized it happened to be during the World Cup period, but that's an extremely shady business practice. EDIT: They did not look into it and said they shouldn't have offered that rate during the World Cup period. But I'm welcome to book a 3 night minimum stay at 4x my rate. Extremely dishonest and shady business that you should avoid solely on principle let alone how they disrespect actual night in bed diamonds.
- J8JF 86Oct 8, 20251.0I should have listened to the others reviewing this place. Worst Hilton experience I’ve ever had (and I stay with Hilton a lot). 1: Walls are paper thin. Want to know what your neighbors are doing? This is the place for you. I had to call in a noise complaint for the floor above me because it was so loud (it sounded like someone was jumping up and down wearing combat boots in the room above me). Also, everytime someone walked down the hall I could hear their footsteps loudly in my room. The ice machine was probably 25yards down the hall but could still hear that as well. I woke up so many times during the night. 2: the floor slopes badly towards the wall (head of the bed) so you’re feet are higher than your head is. Even with pillows stuffed under my mattress: I still got really bad acid reflux from the angle. So at 2am I was stuffing more pillows under the mattress to elevate my head. The water in the shower barely gets warm and the showers are very outdated. The building itself appears very old once you get past the lobby. 3: The service was great. Nate at the front desk was friendly and accommodating. He handled the noise complaint well and was all around a great guy. Nothing he could have done about the building’s walls apparently being made of cardboard lol. Would not recommend for light sleepers or those sensitive to noise. Pony up and spend the extra money for a Hilton with a newer building. This one reminds me of a Super 8 or Motel 6. Not worth the money at all.
Frequently Asked Questions About Hilton Garden Inn Overland Park
What are the check-in and check-out times at Hilton Garden Inn Overland Park?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Hilton Garden Inn Overland Park offer free Wi-Fi to guests?
Yes, complimentary wireless and wired high-speed Internet access is available throughout the hotel.
Are pets allowed at Hilton Garden Inn Overland Park?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel provide accessible facilities for guests with mobility needs?
Yes, the hotel has accessible parking and accessible elevators, making it mobility accessible.
Is breakfast available at Hilton Garden Inn Overland Park?
Yes, breakfast is available for guests.
What dining options are available at Hilton Garden Inn Overland Park?
The hotel features two restaurants and offers a bar; room service is also available.
Does Hilton Garden Inn Overland Park have a fitness center?
Yes, a fitness center is available to guests at no extra charge.
Is parking available at the hotel, and is there a fee?
Yes, self-parking is available for free to all guests.
Are there convenient nearby hotels in case of full booking or for events?
Yes, nearby hotels include Courtyard By Marriott and Courtyard by Marriott Kansas City Overland Park/Convention Center, which are good options for accommodations or event spaces.
What nearby medical facilities are available for guests at Hilton Garden Inn Overland Park?
Guests have access to nearby medical centers like Children's Mercy Kansas Emergency Room and several specialized doctors and pediatricians including Kailash T. Pawar MD and Jane G. Buss MD.
Are there religious organizations near Hilton Garden Inn Overland Park for guests interested?
Yes, nearby religious organizations include Ironwood Baptist Church and Drinkards4Leawood.