The Oread Lawrence, Tapestry Collection by Hilton

4.3
1180 reviews

About

HotelTapestry Collection
We are next to the University of Kansas campus. The David Booth Kansas Memorial Stadium and Biodiversity Institute and Natural History Museum are each within a half mile. Historic Massachusetts Street is one mile away. Downtown Kansas City is 40 miles from us. We offer indoor and outdoor event areas. Enjoy our fitness center and rooftop restaurant.

Location

The Oread Lawrence, Tapestry Collection by Hilton
1200 Oread Ave, Lawrence, KS
66044, United States

Hours

Reviews

4.3
1,180 reviews
5 stars
691
4 stars
290
3 stars
93
2 stars
47
1 star
59

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff were mixed; some praised the friendliness and helpfulness, while others reported unhelpful and rude service.

Cleanliness Issues

Numerous reviews highlighted cleanliness problems, including dirty rooms, lingering odors, and unclean common areas.

Room Quality

Guests expressed dissatisfaction with room conditions, including misleading descriptions, uncomfortable beds, and noise issues.

Location and Amenities

The hotel’s location near the university and its amenities received positive feedback, but guests were disappointed by the lack of basic services like free breakfast and microwaves.

Management and Policies

Several reviews criticized management for poor customer service, lack of responsiveness, and issues with billing and reservations.
  • NH
    Nathan Hickey
    5 days ago
    1.0
    I was charged $25/night for parking over winter break while I was back in town visiting family. I was never informed of any parking fee and there is no fee listed. The managers justification was "it's posted on our website" as if that's a valid justification for not having their parking fees posted at the property. The front desk also did not put the $15/day meal credit on my account when I arrived with my partner and I had to call back to get that credited to my account.
  • CF
    Chris Fellure
    Jan 1, 2026
    5.0
    A fun castle with a great restaurant! Delicious food and drinks, friendly staff and clean, comfortable, modern rooms. We were upgraded to a room with a patio larger than the room itself which was a fun surprise. Try a Oaxacan Old Fashion and the mac and cheese!
  • FD
    Fence Doctor
    Dec 26, 2025
    2.0
    Terrible hotel check-in staff
  • AT
    Alana Tipton
    Dec 15, 2025
    2.0
    Staff is helpful but this place is so disappointing. I booked a king deluxe room for $265 and it was not as advertised. It smells like rotten sewage in the lobby and throughout the hotel. We will not return.
  • SK
    Shane Killian
    Nov 15, 2025
    1.0
    I would have cancelled my reservation before check-in, but was unable to do so since I booked using Hilton Honors points. As a long-time loyal Hilton Honors member who has stayed at numerous Hilton properties for both business and personal travel, this hotel has seriously reconsidered my loyalty to the brand. The staff were unhelpful and seemed disengaged. When I inquired about early check-in, I received a flat “no” with no explanation or alternatives offered. I understand that hotels can be fully booked, but a little courtesy and communication go a long way. Even a brief explanation or suggestion of what we could do in the meantime would have been appreciated. To make matters worse, when I contacted Hilton Honors directly for assistance, they were unable to reach the front desk themselves. It appeared that the young staff members were more interested in assisting their personal friends who were at the hotel for events rather than attending to paying guests. I’m genuinely dreading the actual check-in process and am actively searching for alternative accommodations, even though switching at this point would cost me significantly more money. I strongly recommend avoiding this property unless you have a personal connection. This experience has made me reconsider my future stays with Hilton hotels.

Frequently Asked Questions About The Oread Lawrence, Tapestry Collection by Hilton

What are the check-in and check-out times at The Oread Lawrence?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM.

Does The Oread Lawrence offer free Wi-Fi for guests?

Yes, free Wi-Fi is available in public areas, and there is a public internet terminal.