Business Details
About
HotelTru by Hilton
We're off Highway 30, within a mile of plentiful retail and casual dining. Winona Lake, leafy bike trails, and Village at Winona shops are two miles away, and downtown Warsaw is 10 minutes from us. Snack, work, and play games in the lobby, and torch calories in the fitness center. Our efficient rooms have free WiFi, a large HDTV, and big bright bathroom.
Location
Hours
Reviews
4.2
238 reviews
5 stars
144
4 stars
44
3 stars
17
2 stars
11
1 star
22
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, highlighting individual employees who went above and beyond to assist guests.
Cleanliness
While several reviews noted the hotel was generally clean, there were multiple complaints about specific cleanliness issues in rooms, including hair and unclean bathrooms.
Value for Money
Guests appreciated the affordable pricing and modern amenities, often comparing it favorably to other Hilton properties.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying the variety and quality, while others found it lacking.
Noise Issues
Several guests reported noise disturbances from neighboring rooms and outside traffic, affecting their overall experience.
- SSScott Saylor2 days ago5.0The manager and staff are very friendly, courteous and accommodating. Great location, very close to many restaurants, shops and breweries. And you can't beat the free, hot breakfast. The fresh made pancakes are awesome!!!!
- MHmitch heaphyJan 1, 20265.0Tim and his staff were very accommodating to me and my family. They brought out what they had left over for breakfast because we came down a little late on New Year’s Day.. this is bye far the best hotel in Warsaw and I’ve stayed at all of them..
- ADAmanda Grogg DaVinci DentalDec 31, 20254.04.5 Stars! First: Why the .5? I'll list bad then good. The location is NOT where Google says it is, if you look at the first image I added, the red icon is where Google placed there address, the blue button is where I am sitting inside the hotel. There were SO MANY BUGS.. In the windowsill? Where did they even come from?? The windows didn't even open. Very confusing, we just saw those on our last day of our stay. The pillows are so soft, but they disappear when you lay on them - definitely bring your own. Now the good parts! The staff is incredible, everyone we met over the 3 days was super nice, and actually seemed happy to help out of we had questions. They even let us borrow their lounge freezer for our icepacks. The hotel is very clean and beautiful, I felt comfortable enough to walk barefoot down to the lobby once when I had to extend my stay due to weather. (I NEVER walk barefoot.) The free coffee & breakfast were delicious, I was honestly expecting the normal 'almost freezer-burnt taste, but it was all fresh and the textures were perfect. TLDR: Beautiful, clean, great WiFi, good food; bad pillows, don't trust Google's location, ladybugs? Pictures included.
- JLJeannine LacyNov 24, 20254.0I would like to thank the Tru by Hilton Staff and Hilton for the amazing job they did in supporting the Wedding party this past weekend of November 22, 2025. Not only did the accommodation but they tolerated and made the entire family and guest so very welcomed at all turns and levels. I am a Hiltons member but now, I am a Tru fan. Thank you to all the staff and team for all that you do and did. You are truly appreciated. The Wedding Party and guest are grateful for everything and the amazing experience you allowed us to have.
- HFHannah FisherNov 7, 20255.0It's the little things ! Google maps is all screwed up on how to get there, but once you get there it is really nice. I love the fact that they have an ice AND water machine RIGHT inside the lobby. So convenient. I also appreciate that the room's bathroom has hand soap. Overall, clean and nice, and the staff I interacted with was really friendly. I was impressed, especially for the price.
Frequently Asked Questions About Tru by Hilton Warsaw
What are the check-in and check-out times at Tru by Hilton Warsaw?
Check-in time is from 3:00 PM and check-out time is by 11:00 AM at Tru by Hilton Warsaw.
Does Tru by Hilton Warsaw provide free breakfast to guests?
Yes, Tru by Hilton Warsaw offers free breakfast to all guests.
Is Tru by Hilton Warsaw accessible for guests with mobility needs?
Yes, the hotel has accessible parking, an accessible elevator, and is mobility accessible.
Are pets allowed at Tru by Hilton Warsaw?
Yes, both cats and dogs are welcome at Tru by Hilton Warsaw as pets are allowed.
Is WiFi available for guests at Tru by Hilton Warsaw and is it free?
Yes, Tru by Hilton Warsaw offers free WiFi available in public areas and public internet terminals.
Does Tru by Hilton Warsaw have a fitness center and is there any extra charge?
Yes, there is a fitness center available at Tru by Hilton Warsaw and it is free to use for guests.
What cleaning and hygiene measures does Tru by Hilton Warsaw have in place?
The hotel uses commercial-grade disinfectants and its employees are trained in cleaning procedures and hand washing to ensure a clean environment.
Are there any nearby retail or dining options near Tru by Hilton Warsaw?
Yes, the hotel is located within a mile of plentiful retail and casual dining options, including Brouwer's Carpet & Furniture and El Corral Mexican Restaurant nearby.
What nearby attractions can guests visit before or after their stay at Tru by Hilton Warsaw?
Guests can visit Winona Lake and Village at Winona shops about two miles away, and downtown Warsaw which is only 10 minutes from the hotel.
Are there other hotels near Tru by Hilton Warsaw if guests want to explore accommodation options?
Yes, nearby hotels include Holiday Inn Express & Suites Warsaw - E Center, Comfort Inn & Suites Warsaw near US-30, and Hampton Inn, providing guests alternative lodging choices.