At the SureStay Plus by Best Western Jasper in Jasper, IN, you’re sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.
While some guests reported clean rooms, others experienced issues with dirt, bugs, and inadequate housekeeping.
Staff Service
The staff received mixed reviews; many praised their friendliness and helpfulness, while others reported rude or unhelpful interactions.
Amenities
The hotel offers a pool, hot tub, and breakfast, but guests noted issues with the pool's cleanliness and breakfast quality.
Room Quality
Rooms were described as dated and uncomfortable by several guests, with complaints about hard beds and maintenance issues.
Value for Price
Guests found the hotel to be a decent value for the price, but many felt it did not meet expectations for cleanliness and comfort.
TC
Tyler Cobb
6 days ago
5.0
11/14-11/16 did daddy daughter weekend was in town for my daughter‘s first reconciliation absolutely love this hotel. The pool and hot tub were awesome. The free hot breakfast is great. The staff went above and beyond. I forgot any sort of pool toy and the lady who is working the counter during the day on Saturday, November 15, 2025. Let my daughter play with a toy she had on her own family member in the claw machine. Staff was attentive and responsive to all needs. The room was clean. Bed was comfy no dingy smoke smell. I will be staying here when I come into town moving forward.
EE
everyday'80sdude
Nov 3, 2025
4.0
Always a good place to get some good rest. Very clean inside and out. Fair price. Good beds. No bugs anywhere. My hotel for when I'm in Jasper.
SR
Sonja Rollins
Oct 16, 2025
5.0
Great place to stay! Great and friendly service! Usually my go to hotel!
CW
chris w
Sep 7, 2025
3.0
Can't beat it for the price. Clean but dated. Super nice staff.
DD
dee dee
Jul 27, 2025
1.0
My family and I stayed here while visiting Holiday World. We thought this place had great reviews and a very good price so why not try somewhere new?! Upon checking in we were met with a 100$ deposit that wasn't previously mentioned. 100% refundable with cash or 60% with a card. Luckily the lady didn't force me to pay upfront. I like most family's budget vacations out. We left to go to the room and the door to the property is broke. No key needed to enter. Right beside the arcade no less. The room was decent. We upgraded to the room with the kitchenette. That was all good except the fridge doesn't stay that cold on the max setting. The wifi passwords that are provided aren't even long enough so no wifi the whole trip. Then there's the bathroom. The handle was barely hanging on. There is no vent so the whole room feels damp till the next day. Worst of all the tub stays full of water long after your shower is over, disgusting! Their website says they have cribs available, but that's not the case at all. They had no idea what we were talking about. He said he'd send someone to talk to us and that never happened. The TV was regular channel up and down style. The romote had tape on the back lol which wouldn't have been horrible if there had been wifi. The breakfast was a typical hotel breakfast so it was good. The hotel is a hour ahead of the park for anyone interested. They did have an electric car charger so I guess that's cool. Honestly I wouldn't recommend this place unless you have no choice. We definitely won't be back