Business Details
About
HotelHilton
The Hilton Garden Inn Fort Wayne is located next to Interstate 69 off of Exit 302. The hotel is just minutes from Fort Wayne International Airport and downtown Fort Wayne.
The Hilton Garden Inn offers amenities such as complimentary parking, WiFi, an on-site restaurant, 24-hour business center, an indoor pool, and a fitness center.
The hotel also has 2,200 square feet in meeting and banquet space available for up to 120 guests.
Location
Hours
Reviews
4.0
673 reviews
5 stars
306
4 stars
195
3 stars
71
2 stars
38
1 star
63
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, accommodating, and providing excellent service, particularly highlighting individuals like Quan and Breanna.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty rooms, stained carpets, and maintenance issues, which detracted from the overall experience.
Breakfast Quality
Guests expressed dissatisfaction with the breakfast options, noting high prices for low-quality food and the lack of complimentary breakfast.
Room Condition
While some rooms were noted as clean and recently remodeled, others were criticized for being outdated, poorly maintained, and having issues like broken amenities.
Location and Accessibility
The hotel’s location was described as convenient but difficult to access, with some guests finding it confusing to navigate.
- KVKatelyn Vinci2 days ago3.0The rooms are pretty nice. However they do not have complementary breakfast. I’m not sure why so many hotels are steering away from this. We are Hilton members! They wanted to charge EIGHTEEN dollars a person for breakfast. We will most likely not stay here again simply for that. I could go to a nice sit down restaurant for that breakfast price. To some this may seem small and I promise I’m not a Karen. But hotels need to go back to complimentary breakfast and stop nickel and diming everyone. This would’ve added $72 dollars onto the bill. For hotel breakfast. Hilton do better. Especially for your members!
- MFMariah FredrickJan 5, 20261.0Owen Faust, the general manager, charged my credit card without my authorisation after claiming that Booking.com failed to pass payment to the hotel. I had already booked and fully paid for my stay through Booking.com. While staying at the hotel, I used Apple Pay once to purchase food and drink. After later claiming that Booking.com had not paid Hilton, Owen accessed my stored card details from that drink purchase and used them to charge me again for the accommodation, resulting in a double charge. I did not consent to this charge. The hotel only had my card details because I had made a separate, legitimate purchase on site. Using those details to charge me for a stay I had already paid for is a serious misuse of customer payment data and a complete breach of trust. When I explained that payment issues between Hilton and Booking.com are not my responsibility, Owen told me that once I got Booking.com to pay him, I would get my money back. In other words, he expected me to act as a debt collector for Hilton when their third-party vendor failed to pay them, which is completely unacceptable. My bank immediately reversed the charge as fraudulent once I explained the situation. Do not stay at this hotel. If Hilton’s third-party partners fail to pay them, they may misuse your stored card details and charge you without permission months after your stay.
- RSRebecca SnyderDec 26, 20255.0Great atmosphere nice and friendly staff.
- VVvip vipDec 10, 20255.0Perfect stay. Clean, comfortable, and great location. Staff were incredibly friendly. Would definitely book again!
- MSMarjorie StradingerNov 22, 20254.0Rooms are quiet and mattresses comfy. No complimentary breakfast, and selection of snacks slim for Gold members There’s a Keurig in room and the shower has a wand. Nice. Rooms are spacious. It’s in a location that requires several surface streets from the highway to access the hotel. We loved the Naked Chopstix Asian restaurant in the shared parking lot. Some staff friendly, some less so. I have to add that I forgot my chargers when we left the hotel. This amazing staff, from housekeeping to host to management, texted us, talked with us by phone, and agreed to mail the forgotten items to our destination. That’s service! We feel like gold. Many thanks.
Frequently Asked Questions About Hilton Garden Inn Fort Wayne
What are the check-in and check-out times at Hilton Garden Inn Fort Wayne?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the Hilton Garden Inn Fort Wayne offer free parking?
Yes, free parking is available at the hotel with self-parking options.
Are pets allowed at the Hilton Garden Inn Fort Wayne?
Yes, both cats and dogs are welcome at the hotel.
Is the Hilton Garden Inn Fort Wayne accessible for guests with mobility needs?
Yes, the hotel features accessible parking and elevators, and is mobility accessible.
What dining options are available at the Hilton Garden Inn Fort Wayne?
The hotel has four on-site restaurants offering breakfast options including vegetarian and vegan meals, along with a bar and room service.
Does the hotel have facilities for business meetings or events?
Yes, there are three meeting rooms with a total of 2,200 square feet of meeting and banquet space for up to 120 guests.
Is there WiFi available at Hilton Garden Inn Fort Wayne, and is it free?
Yes, free WiFi is available in public areas and there is a public internet terminal.
Are there fitness and recreational facilities on-site at the hotel?
Yes, the hotel features an indoor pool, hot tub, and a free fitness center for guests.
What nearby dining options are available if I want to explore outside the hotel?
Nearby dining includes NakedTchopstix Fort Wayne for Asian fusion cuisine, Bob Evans for American-style meals, Elmo's Pizza and Subs for pizza and sandwiches, and Applebee's Grill + Bar for a casual American menu and bar.
Are there convenient nearby places to shop or access services while staying at Hilton Garden Inn Fort Wayne?
Yes, you can visit Village At Coventry shopping center for a variety of shops, Marathon Gas and Lassus Handy Dandy for gas and convenience needs, and there are ATMs like Cash2Bitcoin and CoinFlip Bitcoin ATM nearby.
Is the Hilton Garden Inn Fort Wayne located near transit or other transportation options?
The hotel is conveniently located next to Interstate 69 off Exit 302, just minutes from Fort Wayne International Airport and downtown Fort Wayne.