Hilton Garden Inn Indianapolis/Carmel

4.3
627 reviews

About

HotelHilton
At the Hilton Garden Inn Indianapolis/Carmel hotel, you'll find everything you need including complimentary high-speed internet access and remote printing provided by PrinterOn, now in all guest rooms. The Hilton Garden Inn Indianapolis/Carmel hotel in Indiana features include: *Garden Grille *On-site catering *The Shop - offering snacks and drinks *Pavilion Lounge *Complimentary self-parking *Wireless internet service in lobby and restaurant *Indoor heated pool and whirlpool tub *Complimentary workout facility *1,266 square feet of meeting space for groups of 5 to 90 The Hilton Garden Inn Indianapolis/Carmel hotel in Indiana 110 comfortable guest rooms feature: *Complimentary high-speed internet access *Oversized work desk, ergonomic chair and desk level outlets *Hospitality Center includes: refrigerator, microwave, coffeemaker The Hilton Garden Inn Indianapolis/Carmel hotel attractions include: *15 miles from downtown Indianapolis, Gainbridge Fieldhouse, Lucas Oil Stadium, and the Convention Center *24 miles from Indianapolis International Airport *Minutes from Firestone, Conseco Services, Delta Faucet and EDS Corporate Offices *Close proximity to several local attractions including golf courses, sports venues, universities, museums, and movie theaters *****Everything. Right where you need it.*****

Location

Hilton Garden Inn Indianapolis/Carmel
13090 Pennsylvania Street, Carmel, IN
46032, United States

Hours

Reviews

4.3
627 reviews
5 stars
376
4 stars
153
3 stars
51
2 stars
25
1 star
22

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, highlighting specific employees who went above and beyond.

Cleanliness

While some guests noted clean rooms, others reported issues with unclean bed linens and bathrooms.

Renovation Issues

Several reviews mentioned ongoing renovations that were not disclosed at booking, leading to dissatisfaction with noise and dust.

Breakfast Experience

Guests expressed disappointment over the lack of complimentary breakfast and the quality of the paid breakfast options.

Room Quality

Feedback indicated that while some rooms were clean and comfortable, others were dated or had maintenance issues.
  • TG
    tony ganno
    3 days ago
    5.0
    Very very clean and very friendly staff
  • NW
    Nadine Walker
    Nov 19, 2025
    5.0
    Great location , friendly and helpful staff. My family and I really enjoyed our 2 day stay. The room was clean and remodeled with a huge television and comfortable beds. I was surprised with how big the room was for a standard room. Breakfast isn’t free, but there are plenty of options nearby if you want to go out. Small pool, hot tub and weight room were all nicely maintained and updated. One of the nicer hotels I have been in.
  • RE
    Rob Edwards
    Nov 17, 2025
    5.0
    Employee Jim at the front desk went above and beyond for me! Friendly staff, very clean Rooms, overall nice experience. Breakfast is made to order, using credit from status, or starting around $10 or so.
  • DK
    David knowlton
    Nov 14, 2025
    5.0
    Wonderful staff and great service!
  • DS
    Dennis S
    Nov 11, 2025
    3.0
    Check your bed linens and towels before you unpack and shower. You might find the sheets weren’t changed. Everything seemed decent enough. Until I went to get in bed after taking a shower at about 10:30pm. I found long, dark hair in the bed. A noticeable clump and several long strands. At that hour, I wasn’t going to pack everything back up. I removed the hair and slept poorly on the edge of the bed. The next morning I informed the front desk of the hair and very clearly asked them to have housekeeping change the sheets. When I returned that evening the sheets had been neatened up, but not changed. I went down and asked to be moved to another room. I don’t know if it was a miscommunication or if the person changing that room didn’t feel like the sheets needed changing between guest. Either way, nasty.

Frequently Asked Questions About Hilton Garden Inn Indianapolis/Carmel

What are the check-in and check-out times at Hilton Garden Inn Indianapolis/Carmel?

Check-in is at 3:00 PM and check-out is at 12:00 PM.

Does the Hilton Garden Inn Indianapolis/Carmel offer free Wi-Fi to guests?

Yes, complimentary high-speed Wi-Fi is available throughout the hotel including in guest rooms and public areas.