Business Details
About
Hotel
At the Hilton Garden Inn Indianapolis/Carmel hotel, you'll find everything you need including complimentary high-speed internet access and remote printing provided by PrinterOn, now in all guest rooms.
The Hilton Garden Inn Indianapolis/Carmel hotel in Indiana features include:
*Garden Grille
*On-site catering
*The Shop - offering snacks and drinks
*Pavilion Lounge
*Complimentary self-parking
*Wireless internet service in lobby and restaurant
*Indoor heated pool and whirlpool tub
*Complimentary workout facility
*1,266 square feet of meeting space for groups of 5 to 90
The Hilton Garden Inn Indianapolis/Carmel hotel in Indiana 110 comfortable guest rooms feature:
*Complimentary high-speed internet access
*Complimentary secure printing to the 24-hour business center
*Oversized work desk, ergonomic chair and desk level outlets
*Two dual-line speakerphones with voicemail
*Hospitality Center includes: refrigerator, microwave, coffeemaker
*USA Today each weekday morning
The Hilton Garden Inn Indianapolis/Carmel hotel attractions include:
*15 miles from downtown Indianapolis, Gainbridge Fieldhouse, Lucas Oil Stadium, and the Convention Center
*24 miles from Indianapolis International Airport
*Minutes from Firestone, Conseco Services, Delta Faucet and EDS Corporate Offices
*Close proximity to several local attractions including golf courses, sports venues, universities, museums, and movie theaters
*****Everything. Right where you need it.*****
Location
Hilton Garden Inn Indianapolis/Carmel
13090 Pennsylvania Street, Carmel, IN
46032, United States
Hours
Reviews
4.3
624 reviews
5 stars
374
4 stars
152
3 stars
51
2 stars
25
1 star
22
What are people saying?
AI-generated from recent customer reviews
Renovation Issues
Many guests reported being unaware of ongoing renovations, leading to significant inconveniences during their stay.
Cleanliness
While some guests praised the cleanliness of the rooms, others reported issues with dirty bathrooms and maintenance problems.
Staff Service
Staff interactions received mixed reviews; some guests highlighted friendly and helpful staff, while others experienced rude or unhelpful service.
Breakfast Charges
Numerous reviews mentioned dissatisfaction with the lack of complimentary breakfast and the high cost of breakfast options.
Room Comfort
Guests expressed concerns about uncomfortable beds and dated room furnishings, impacting their overall comfort during their stay.
- NWNadine Walker5 days ago5.0Great location , friendly and helpful staff. My family and I really enjoyed our 2 day stay. The room was clean and remodeled with a huge television and comfortable beds. I was surprised with how big the room was for a standard room. Breakfast isn’t free, but there are plenty of options nearby if you want to go out. Small pool, hot tub and weight room were all nicely maintained and updated. One of the nicer hotels I have been in.
- RERob EdwardsNov 17, 20255.0Employee Jim at the front desk went above and beyond for me! Friendly staff, very clean Rooms, overall nice experience. Breakfast is made to order, using credit from status, or starting around $10 or so.
- DSDennis SNov 11, 20253.0Check your bed linens and towels before you unpack and shower. You might find the sheets weren’t changed. Everything seemed decent enough. Until I went to get in bed after taking a shower at about 10:30pm. I found long, dark hair in the bed. A noticeable clump and several long strands. At that hour, I wasn’t going to pack everything back up. I removed the hair and slept poorly on the edge of the bed. The next morning I informed the front desk of the hair and very clearly asked them to have housekeeping change the sheets. When I returned that evening the sheets had been neatened up, but not changed. I went down and asked to be moved to another room. I don’t know if it was a miscommunication or if the person changing that room didn’t feel like the sheets needed changing between guest. Either way, nasty.
- CPCaitlyn PatrickNov 4, 20255.0Katina is a great bartender, highly recommend coming here. Great food and atmosphere
- KMKen MahlkeOct 24, 20253.0This hotel was undergoing a remodel - a fact that no one disclosed when we booked it. The lobby was dusty, with plastic tarps over seating areas and some tables in the eating area. The pathway to the elevators was dusty with tape and fresh paint on the walls. The exercise area was closed. Our room had been remodeled and was quiet and clean. We were there for 3 nights, so the inconveniences were fairly significant. We would have stayed elsewhere had we know the condition of the facility. I recommend confirming that the remodel is complete before booking.
Frequently Asked Questions About Hilton Garden Inn Indianapolis/Carmel
What are the check-in and check-out times at Hilton Garden Inn Indianapolis/Carmel?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Does the Hilton Garden Inn Indianapolis/Carmel offer free Wi-Fi to guests?
Yes, complimentary high-speed Wi-Fi is available throughout the hotel including in guest rooms and public areas.
Are pets allowed at the Hilton Garden Inn Indianapolis/Carmel?
Yes, both dogs and cats are welcome at the hotel.
What amenities does the Hilton Garden Inn Indianapolis/Carmel provide for accessibility?
The hotel offers accessible parking, an accessible elevator, and is mobility accessible to accommodate guests with disabilities.
Is there an on-site restaurant or bar at Hilton Garden Inn Indianapolis/Carmel?
Yes, there are three restaurants including the Garden Grille, plus a bar and the Pavilion Lounge on-site.
What types of meals are available at the hotel?
Breakfast is available, and the hotel also offers vegetarian and vegan meal options.
Does the Hilton Garden Inn Indianapolis/Carmel have fitness and pool facilities?
Yes, the hotel features a complimentary fitness center and an indoor heated pool with a whirlpool tub.
Is the Hilton Garden Inn Indianapolis/Carmel smoke-free and environmentally conscious?
Yes, the property is smoke-free and holds eco-certifications like ISO14001, ISO50001, and Hilton LightStay, with programs like towel and linen reuse and soap donation.
How can I easily access the Hilton Garden Inn Indianapolis/Carmel using public transit or nearby services?
While the hotel does not offer airport or local shuttles, it is conveniently located near local businesses like AAA travel services and several restaurants, making transportation and dining accessible in the nearby area.
What nearby dining options are available to guests at Hilton Garden Inn Indianapolis/Carmel?
Guests can enjoy diverse nearby dining options such as Amber Indian Restaurant, Noble Roman's Craft Pizza & Pub, and Wild Eggs for breakfast and brunch.
Are there local health and wellness services near Hilton Garden Inn Indianapolis/Carmel?
Yes, guests can visit nearby wellness and spa services including Massage Heights and Massage Synergy LLC for relaxation and skin care treatments.