Business Details
About
HotelHilton
The Hilton Garden Inn Chicago/Tinley Park hotel invites you to experience the convenient location, relaxing atmosphere and customer service that has placed us in the top of our brand. Our hotel is perfectly nestled just north of Interstate 80, minutes from shopping, banquet, and entertainment facilities. Our location also provides easy access to some of the local business properties: Pipefitter's Local 597, Panduit, Andrew and Manheim Auto Auctions, just to name a few.
Location
Hilton Garden Inn Chicago/Tinley Park
18335 Lagrange Rd, Tinley Park, IL
60487, United States
Hours
Reviews
3.9
915 reviews
5 stars
426
4 stars
227
3 stars
114
2 stars
62
1 star
86
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted problems with cleanliness, including dirty rooms, mold, and unpleasant odors.
Staff Performance
While some guests praised individual staff members for their friendliness and helpfulness, many reported poor service and unprofessional behavior from the front desk.
Amenities Discrepancies
Guests expressed disappointment over the pool being closed and the lack of complimentary breakfast, which was expected at this price point.
Room Conditions
Several reviews mentioned outdated and poorly maintained rooms, with issues such as broken fixtures, uncomfortable beds, and inadequate heating/cooling.
- HHHeath HoyttDec 30, 20253.0This place, despite being in a sparsely populated area, does NOT have free parking. The Google description falsely lists that it is free. You'll be charged for this parking for each room for each night reserved even if your party came in one car (as ours did). Such an odd fee to have for a rural hotel. The rooms were nice enough though. Prince at the front counter is very friendly and made it overall a pleasant enough stay. Just note: no free parking.
- JBJodie BowenDec 27, 20255.0Beautiful decor inside and outside. Handicap accessible. Looking forward to the next cash flow conference and investment seminar here.
- MTMarie ThompsonDec 26, 20255.0We had a great stay here. From the very moment we entered, we were warmly welcomed. Prince at the front desk was able to let us check in early. He is very kind and charming. The hotel was very clean, quiet and we felt extremely safe. The bed was incredibly comfortable. The breakfast area was great and although we didn't have time, the buffet looked awesome. There are a few restaurants within walking distance. I strongly recommend.
- GPGem PrattsDec 18, 20251.0So im a lifetime diamond member and this is only my second negative review. First let me say the staff is great the problem in having is this is my last time staying here. Every room has a fridge that never gets cold. They should invest in all new fridges. Today I come to s cold room and turn up heat from thermostat but it doesn't work, I called and they switch me to another room only to find out the maintenance man leaves at 6. That makes no sense checkin is at 4 snd checkout at 11 so for 5 hrs there isnt anyone here besides people staying multiple nights and people checking in on or after 4 if there is an issue there's only 2 hr coverage. Also all the floors have deep potholes and the whole infrastructure needs to be totally redone and it's like this on all floors like the whole floor will eventually cave in! Someone is going ti injure thenselves and Sue. They should have someone here 4 to midnight!!! Sincerely Gem Pratts
- BMBrian McKenzieDec 18, 20255.0Clean, comfortable and friendly staff. Great location.
Frequently Asked Questions About Hilton Garden Inn Chicago/Tinley Park
What are the check-in and check-out times at Hilton Garden Inn Chicago/Tinley Park?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Hilton Garden Inn Chicago/Tinley Park offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Are pets allowed at Hilton Garden Inn Chicago/Tinley Park?
Yes, both cats and dogs are welcome at the hotel.
Is there parking available at Hilton Garden Inn Chicago/Tinley Park?
Yes, self-parking is available for free on-site.
What dining options are available at Hilton Garden Inn Chicago/Tinley Park?
The hotel features one restaurant and a bar. Room service is also available.
Does the hotel have facilities for business travelers?
Yes, it offers a business center and five meeting rooms with conference and convention facilities.
What accessibility features does Hilton Garden Inn Chicago/Tinley Park provide?
The hotel has accessible parking, elevators, and is mobility accessible.
What family-friendly amenities does the Hilton Garden Inn Chicago/Tinley Park offer?
The hotel is kid-friendly with kid activities and housekeeping services available.
What nearby dining options are available around Hilton Garden Inn Chicago/Tinley Park?
Guests can visit nearby restaurants such as Texas Roadhouse, Jumbo Crab, Bonchon, Bob's Hienie's McCarthy's of Tinley Park, Alley Grill & Tap House, and Morgan's Bar for a variety of dining experiences.
Are there nearby entertainment or recreational venues near Hilton Garden Inn Chicago/Tinley Park?
Yes, nearby recreational venues include Thunder Bowl for bowling and City of Orland Park for outdoor activities.
How can guests traveling by car find the Hilton Garden Inn Chicago/Tinley Park and nearby services?
The hotel is conveniently located just north of Interstate 80 with free self-parking available; nearby services include a Circle K convenience store and First Merchants Bank ATM for guests' convenience.