DoubleTree by Hilton Hotel Chicago - North Shore Conference Center
4.02376 reviews
Business Details
About
Hotel
The DoubleTree by Hilton Hotel Chicago - North Shore Conference Center is located in Skokie, Illinois, minutes away from O'Hare International Airport and downtown Chicago. The DoubleTree North Shore is certified by the International Association of Conference Centers, which sets itself apart from other hospitality venues in the area. Whether celebrating events in our stunning rooftop Monaco ballroom, in one of our 18 meeting rooms, or with food catered from our kosher kitchen, our professional planning and catering staff can ensure your event is executed flawlessly.
From the moment you receive your warm DoubleTree cookie on arrival, you’ll know you’re in a Chicago hotel that is focused on you. Enjoy spacious guest rooms, suites and accessible rooms decorated in warm subtle tones that offer absolute comfort for any business or leisure traveler. Our Skokie hotel offers complimentary high-speed internet access throughout the guest rooms, lobby, and meeting spaces. Relax and unwind knowing that all your needs will be taken care of.
Whatever the reason for your trip to Chicago, the DoubleTree North Shore is conveniently located near shopping, theatre, and entertainment. Enjoy upscale shopping in the open air Westfield Old Orchard Shopping Center, sporting events at Northwestern University, and performing arts at the North Shore Center for the Performing Arts. Located close to major Chicago freeways, this Skokie hotel is directly off Eden's (I-94) Expressway and offers a complimentary shuttle service to and from the Skokie/Swift train, making it even easier to get where you need to go.
Book directly through our Hilton Worldwide website, and our rates are backed by our Best Rates Guarantee. If you find a lower publicly rate anywhere else, we will match that rate plus give you an additional US $50 back.
Location
DoubleTree by Hilton Hotel Chicago - North Shore Conference Center
9599 Skokie Boulevard, Skokie, IL
60077-1314, United States
Hours
Reviews
4.0
2,376 reviews
5 stars
1,148
4 stars
648
3 stars
273
2 stars
122
1 star
185
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Several customers reported issues with cleanliness, including dirty bathrooms, mold, and unpleasant odors in rooms.
Staff Service
Mixed reviews on staff service; some praised friendly and helpful staff, while others reported rudeness and unprofessional behavior.
Room Quality
Rooms were described as average to below expectations, with complaints about outdated decor, uncomfortable beds, and maintenance issues.
Location
The hotel is well-located near restaurants and shopping, but some guests noted it was far from downtown Chicago.
Amenities
Guests expressed disappointment over the lack of complimentary breakfast and high charges for basic amenities.
- YKYehiel M Kalish4 days ago1.0I have stayed in this hotel in the past and needed a hotel for four nights. I chose not to stay based on the reviews I have seen. I think it's important for the hotel to either clean up the rat issues (if they have one) or clean up these reviews because I literally chose to go somewhere else based on what I was reading here.
- SMSarah MalletsNov 9, 20253.0When we stayed they had switched to heat only in rooms. We were on the 2nd floor. It was so hot we had to keep the windows open even with heat set as low as it could go. Found a sewing needle in the carpet in our room. Luckily I found it before anyone stepped on it. The sink in our room didn't have any cold water. In order for the faucet to work you had to have it on warm/hot, wouldn't come out when on cold. Stayed as part of a room block, breakfast was to be included but was limited to 2 tickets per room, we had 3 people. Didn't feel it was worth $15/plate to add the additional person for the "included" breakfast. They cleaned up our room 1 of the days we stayed but, didn't leave clean towels. We had to take a trip to the desk to get more. Our digital room keys quit working, that was another trip to the desk to get card keys. Parking is a bit hard to find when other events are going on. Was conveniently located nears restaurants, convenient stores, and other shopping.
- NSNic ShabroNov 7, 20251.0UPDATED: I called the number provided in their response. I wanted to give them an opportunity to change the rating. It rang for 2 minutes 15 seconds with no answer before I hung up. Booked with a hockey team which included breakfast vouchers. When I asked for the vouchers I was told we didn’t book through the team. We did. We called prior to coming to ask about rooms and got routed to India. Spent 45 minutes trying to clarify rooms. Still ended up in the wrong room. Could not get connected to a person at the actual hotel. And obviously they screwed something up leading to us not showing as “with the hockey team”. The manager wouldn’t come talk to me but told her front desk person not to give us vouchers. Weird choice. So I guess I’ll spend 60 bucks on it and give a 1 star review. Awful service. Oh and the rooms do not allow you to control temperature. Everyone in our group complained about it being very hot. They said there’s nothing they can do.
- DDdakotaOct 30, 20251.0Staff gave me the runaround for weeks trying to make sure I had an accessible room in a conference booking, would constantly get put on hold and then sent to voicemail with no response. Staff tone was unkind. Have stayed here twice and both times elevators went down, which did not help with the accessibility issues I already faced. Were not clear about charges and were constantly readjusting and adding and taking away charges on my account weeks after my stay, and was met with unfriendliness when I asked about this readjustment.
- CMcesar MOct 26, 20252.0Upon entering the bathroom there was a dead beetle? Cockroach? Type of bug. I’ve stayed here multiple times and this weekend will be my last. I book here because the prices aren’t bad but honestly it’s not worth it. Hallways are really dim and smell. Huge spider crawling on the wall. The bathrooms are small, I’ve booked regular rooms and “larger” rooms which are extra and the bathrooms are tiny in those as well, I walked in with 3 bags and there was 3 employees just standing there talking, no greeting no offer to help.
Frequently Asked Questions About DoubleTree by Hilton Hotel Chicago - North Shore Conference Center
What types of rooms and accommodations does DoubleTree by Hilton Hotel Chicago - North Shore Conference Center offer?
The hotel features 369 rooms including suites and accessible rooms, designed for both business and leisure travelers with comfortable décor and free high-speed internet access throughout.
Does the hotel provide accessibility features for guests with disabilities?
Yes, the hotel offers accessible parking, accessible elevators, and is mobility accessible to accommodate guests with disabilities.
Is parking available at the hotel and is there a fee?
Yes, the hotel offers self-parking which is available for free to guests.
Are pets allowed at the DoubleTree by Hilton Hotel Chicago - North Shore Conference Center?
Yes, both cats and dogs are welcome at the hotel, as it is a pet-friendly property.
What dining options are available at the hotel?
The hotel has two restaurants, offers a bar, 24-hour room service, and provides breakfast options including vegetarian and vegan meals.
Does the hotel have fitness or recreational facilities?
Yes, there is a fitness center available for free to guests as well as indoor and outdoor swimming pools.
What sustainability and eco-friendly programs does the hotel implement?
The hotel holds ISO14001, ISO50001, and Hilton LightStay certifications and implements energy conservation programs, uses energy efficient heating and cooling systems, offers eco-friendly toiletries, recycles, and bans single-use plastic straws.
What nearby attractions can guests visit during their stay?
Guests can visit the Westfield Old Orchard Shopping Center for upscale shopping, enjoy performances at the North Shore Center for the Performing Arts and Northlight Theatre, or attend sporting events at Northwestern University.
How can guests use local transit to reach the hotel?
The hotel offers a complimentary shuttle service to and from the Skokie/Swift train station, which helps guests access local transit easily for exploring Chicago and the surrounding area.
Are there any nearby restaurants recommended for guests looking to dine outside the hotel?
Nearby restaurants include Boston Blackie's, known for American cuisine, and Jameson's Charhouse - Skokie, which offers steakhouse and seafood options, providing guests with diverse dining experiences close to the hotel.