Business Details
About
HotelHilton
The Hilton Garden Inn St. Charles hotel is nestled in the western suburbs of Chicago, Illinois in the scenic Fox River Valley. Visit historic Downtown, where you can stroll along the river, shop, grab a bite to eat and a craft beverage, or take a ride on a paddlewheel riverboat. Downtown Chicago, Illinois with all its many attractions is only an hour away. We are only five minutes from DuPage Airport and 45 minutes from O'Hare International Airport.
Deluxe accommodations, friendly service, and a relaxed Illinois-style atmosphere await our guests. Certain to please the busy executive or leisure Illinois traveler are the Hilton Garden Inn St. Charles hotel's array of special amenities, including complimentary high-speed internet access, in-room hospitality center with a microwave, refrigerator and coffeemaker, large work desk, ergonomic chairs, complimentary HBO, indoor swimming pool, fitness center, and remote printing.
The Hilton Garden Inn St. Charles hotel offers 4,432 square feet of meeting space that accommodates up to 220 people, as well as catering services. The Hilton Garden Inn St. Charles hotel's restaurant, the Garden Grille, serves freshly prepared breakfast and dinner. Visit The Shop for a wide selection of refrigerated, frozen, and microwaveable packaged items perfect for in-room preparation.
Come enjoy a taste of Illinois hospitality and exceptional service at the Hilton Garden Inn St. Charles hotel.
Everything. Right where you need it.
Location
Hilton Garden Inn St. Charles
4070 East Main Street, Saint Charles, IL
60174, United States
Hours
Reviews
4.2
577 reviews
5 stars
305
4 stars
162
3 stars
55
2 stars
20
1 star
35
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff received mixed reviews; while many praised their friendliness and helpfulness, others reported curt or dismissive behavior from certain employees.
Room Quality
Rooms were generally described as clean and comfortable, but some guests experienced issues with hot water, noise, and maintenance problems.
Amenities
The hotel offers good amenities like a gym and pool, but there were complaints about the gym equipment being outdated and the hot tub being closed.
Value for Money
Guests felt the hotel was a good value for the price, although some were disappointed by the lack of complimentary breakfast and additional charges.
Overall Experience
Overall, experiences varied widely, with some guests expressing satisfaction and others indicating they would not return due to various issues.
- TMThomas MartinDec 23, 20255.0Perfect for us, we needed a place to stay for a family function in St. Charles.
- JTJami TelgrenDec 23, 20255.0The lady at the front desk played really awesome music in the middle of the night. Springsteen, Edie Brickell, James Taylor. That and the fireplace made my stay so great. Thank you.
- JJJacFrstDec 21, 20255.0Arrived Dec 21st 2025, 5pm...Great front desk help, booked thru Hotels.com ( wont make that mistake again), and they dropped the ball and never notified the hotel, front desk attendant was able to help me out and get me booked, after a long drive from Kansas , it was refreshing to have a smiling understanding person at desk
- KLKbo LNov 4, 20251.0Will not stay here again, smoke alarm going off in rm, up the rest of the night, got another rm for a few hrs till next morning, was told will be no charge for the rm. Checked out, was told again there will not be charge, my receipt showed a credit. Damn if they didn't send another separate charge, bad experience, just started using Hilton for travel
- CHCarol HernandezNov 3, 20255.0We stayed for our daughters wedding weekend and are so glad we chose this hotel. The staff was so amazing and accommodating. The rooms were great and at a great price. Would highly recommend for a group stay or just a nightly stay.
Frequently Asked Questions About Hilton Garden Inn St. Charles
What are the check-in and check-out times at Hilton Garden Inn St. Charles?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the hotel offer free Wi-Fi to guests?
Yes, the Hilton Garden Inn St. Charles provides free Wi-Fi in public areas and has public internet terminals.
Are pets allowed at Hilton Garden Inn St. Charles?
Yes, both cats and dogs are welcome at the hotel.
Is there on-site parking available for guests?
Yes, self-parking is available for free at the hotel.
What dining options are available at the Hilton Garden Inn St. Charles?
The hotel features a restaurant called the Garden Grille serving freshly prepared breakfast and dinner. Additionally, The Shop offers a selection of refrigerated, frozen, and microwaveable packaged items.
Does the hotel provide any fitness and recreational facilities?
Yes, the hotel includes a fitness center with elliptical machines, free weights, treadmills, and an indoor swimming pool with a hot tub.
Is the Hilton Garden Inn St. Charles accessible for guests with mobility needs?
Yes, the hotel is mobility accessible, offering features such as accessible parking and an accessible elevator.
Are there any family-friendly amenities at Hilton Garden Inn St. Charles?
Yes, the hotel is kid-friendly and offers kid activities to accommodate families.
What nearby attractions can guests visit before or after their stay?
Guests can explore historic Downtown St. Charles to stroll along the river, shop, dine, or enjoy a paddlewheel riverboat ride. Nearby entertainment includes Zanies Comedy Club and Fox Valley Repertory Theater at Pheasant Run, perfect for a night out.
How can guests access transportation options near the hotel?
The hotel is conveniently located five minutes from DuPage Airport and 45 minutes from O'Hare International Airport, making it easy for travelers to arrive. Also, guests can use local car dealers such as Emily-McGrath Honda of St. Charles nearby if needed.