Business Details
About
HotelHampton Inn
Welcome to the Hampton Inn Rockford hotel located in Rockford, Illinois. The hotel is just minutes from the Magic Waters Waterpark and within a few miles of the Metro Centre, Greater Rockford Airport, Rockford College and Sportscore. Come explore our fresh look and feel throughout the hotel, including complimentary wireless high-speed internet access. The Hampton Inn Rockford hotel is proud to offer an even more abundant complimentary breakfast buffet, with hot items like sausage, eggs and warm biscuits. In a hurry? Grab an On The Run Breakfast Bag by the front desk and be on your way.
Location
Hampton Inn by Hilton Rockford
615 Clark Drive, Rockford, IL
61107-5816, United States
Hours
Reviews
3.9
928 reviews
5 stars
398
4 stars
238
3 stars
139
2 stars
66
1 star
87
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted concerns about cleanliness, including dirty carpets, stained sheets, and mold in bathrooms.
Staff Performance
While many guests praised the friendliness and helpfulness of the staff, some noted inconsistent service and lack of responsiveness to complaints.
Amenities and Maintenance
Guests reported multiple issues with amenities, including a closed pool, broken ice machines, and poor Wi-Fi, indicating a need for better maintenance.
Breakfast Quality
The breakfast offerings were frequently criticized for being poorly stocked and lacking variety, with some guests expressing disappointment in the food quality.
Overall Condition
Many reviews described the hotel as outdated and in need of renovation, with several guests feeling it did not meet the standards expected from a Hilton property.
- LMLaBronze Myles5 days ago1.0Terrible. When I stayed No One booked with them and I see why. Kept my deposit. Hotel is dirty. Staff is creepy. I would not recommend at all. There are multiple hotels right next door I’d recommend.
- ASAndrew StrunkDec 6, 20252.0Overall I enjoy Hampton Inns by Hilton but this place should lose its Hilton branding as it does not represent the overall brand. I stayed with a work associate in three different locations last month and have many over the years. This by far was the worst location. I did reach out to the location prior to this review and never received feedback. Rooms: The shower head was molded and plugged to the point the water sprayed in every direction. The furniture was severely damaged and workmanship from a recent upgrade was poorly completed. Tiles were coming off the baseboard and carpets were stained and dirty. Amenities: Breakfast was horrendous leaving both my work associate and myself sick to the stomach. While I don’t expect much from a continental breakfast I wouldn’t feed any of what was available to my dogs. Pool: Needs to be upgraded. Ceiling tiles are stained and light fixtures full of bugs. Overall skip this Hampton Inn. For the price paid I would expect more than the motel 6 next door but that’s what it felt like I was staying at.
- KMKathy McNeely-JohnsonDec 3, 20253.0Room itself was a disappointment. Had done update but fridge didn't fit in cabinet so door to cabinet didn't close. In instead of a closet bars on wall with a cheap curtain to draw across. Look was early skid row sro. Lighting was awful. No excuse for using the harsh white bulbs and only beside and desk in the main room . That said staff was wonderful.
- BHBrian HNov 19, 20253.0Close to highway so you get the noise, but not too distracting. Hotel is upgrading wifi, but should focus on room maintenance. Soap holder in shower was coming out of the wall. Wall mounted coat rack also pulling from wall. Slightly warmer than warm water but dont expect piping hot. Breakfast was better than expected. Staff was very friendly and check-in and out was fast and easy.
- DNDan NitzscheNov 13, 20254.0Nice hotel in a quiet location. The staff were friendly and helpful. I was disappointed that they don't have digital key, you have to check in at the front desk.
Frequently Asked Questions About Hampton Inn by Hilton Rockford
What are the check-in and check-out times at Hampton Inn by Hilton Rockford?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM at Hampton Inn by Hilton Rockford.
Is breakfast included with the room at Hampton Inn by Hilton Rockford?
Yes, a complimentary breakfast buffet with hot items is included for free at Hampton Inn by Hilton Rockford.
Are pets allowed at Hampton Inn by Hilton Rockford?
Yes, both cats and dogs are welcome at Hampton Inn by Hilton Rockford.
Does Hampton Inn by Hilton Rockford offer free Wi-Fi?
Yes, complimentary wireless high-speed internet is available in public areas at Hampton Inn by Hilton Rockford.
Is parking available for guests at Hampton Inn by Hilton Rockford?
Yes, free self-parking is available for guests at Hampton Inn by Hilton Rockford.
Are the hotel facilities at Hampton Inn by Hilton Rockford accessible for guests with mobility needs?
Yes, the hotel provides accessible parking and an accessible elevator to accommodate guests with mobility needs.
What fitness amenities does Hampton Inn by Hilton Rockford offer?
The hotel has a free fitness center equipped with elliptical machines, free weights, and treadmills.
What nearby hotels are available around Hampton Inn by Hilton Rockford?
Nearby hotels include Extended Stay America, Super 8 by Wyndham Rockford, Sleep Inn Rockford I-90, Motel 6, Residence Inn Rockford, and others, offering a variety of lodging options near Hampton Inn by Hilton Rockford.
Are there dining options near Hampton Inn by Hilton Rockford?
Yes, nearby dining options include Damon’s Grill, Tavern On Clark, Thunder Bay Grille, Hoffman House Restaurant, and Scoreboard Sports Bar and Events, suitable for American cuisine, steakhouse, bars, and sports bar experiences.
How can guests traveling to Hampton Inn by Hilton Rockford access nearby attractions?
Guests can easily visit Magic Waters Waterpark, the Metro Centre, Greater Rockford Airport, Rockford College, and Sportscore, all located within a few miles of Hampton Inn by Hilton Rockford, making it convenient for both leisure and business travelers.