Hampton Inn by Hilton Rockford

3.9
924 reviews

About

Hotel
Welcome to the Hampton Inn Rockford hotel located in Rockford, Illinois. The hotel is just minutes from the Magic Waters Waterpark and within a few miles of the Metro Centre, Greater Rockford Airport, Rockford College and Sportscore. Come explore our fresh look and feel throughout the hotel, including complimentary wireless high-speed internet access. The Hampton Inn Rockford hotel is proud to offer an even more abundant complimentary breakfast buffet, with hot items like sausage, eggs and warm biscuits. In a hurry? Grab an On The Run Breakfast Bag by the front desk and be on your way.

Location

Hampton Inn by Hilton Rockford
615 Clark Drive, Rockford, IL
61107-5816, United States

Hours

Reviews

3.9
924 reviews
5 stars
396
4 stars
239
3 stars
138
2 stars
65
1 star
86

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty carpets, stained sheets, and musty odors in rooms.

Breakfast Quality

Customers expressed disappointment with the breakfast options, citing limited choices and poor quality of food.

Staff Service

While some guests praised the friendliness of the staff, others reported poor service and lack of responsiveness to issues.

Facilities Maintenance

Numerous complaints about broken amenities, such as the pool and ice machines, as well as general disrepair of the hotel.

Room Conditions

Guests noted that rooms were outdated, small, and not well-maintained, with issues like broken thermostats and low water pressure.
  • BH
    Brian H
    5 days ago
    3.0
    Close to highway so you get the noise, but not too distracting. Hotel is upgrading wifi, but should focus on room maintenance. Soap holder in shower was coming out of the wall. Wall mounted coat rack also pulling from wall. Slightly warmer than warm water but dont expect piping hot. Breakfast was better than expected. Staff was very friendly and check-in and out was fast and easy.
  • DN
    Dan Nitzsche
    Nov 13, 2025
    4.0
    Nice hotel in a quiet location. The staff were friendly and helpful. I was disappointed that they don't have digital key, you have to check in at the front desk.
  • TC
    Tara Carpenter
    Oct 29, 2025
    3.0
    Stayed one night at the Hampton Inn Rockford while passing through. As someone who basically lives in hotels for work, I wanted to clear up a few of the mixed reviews. The staff is great. We arrived late, and the front desk had us checked in with physical keys in hand in under a minute… emphasis on physical. Heads up: this location doesn’t support mobile or digital keys yet. Not the end of the world, but mildly annoying when you’re used to just walking in with your phone. Rooms are definitely smaller than the standard Hampton layout, but honestly, fine for a quick stay. The fridge is a good size, but there’s no microwave, so its usefulness is limited unless you enjoy cold leftovers. The deodorizer situation is… aggressive. Whatever they’re using could probably clear sinuses in a three-state radius. Thankfully, mine was partially masked by some random peppermint oil (perhaps cleaning staff had a headache?), but once that faded, so did my luck. Wi-Fi is the biggest weak point. Totally fine for casual scrolling, but unreliable if you need to work remotely. I couldn’t stay here for a full work week unless I wanted to gamble with my deadlines. As for the shower… yes, the lukewarm thing is real. I let mine run for 45 minutes like I was trying to summon heat, and still no dice. My coworker on floor two had hot water, so maybe it’s just a floor three problem. Breakfast is your classic Hampton spread. Powdered eggs and toast-level enthusiasm. Manage expectations. Cleanliness? Not pristine, but not gross either. It felt about average, nothing that would make me hesitate to sleep there. Bottom line: solid for a one-night stop, great staff, but pricey for what it is. If you’re passing through, go for it. If you’re planning to work or stay longer, maybe find a Hilton with a working mobile key and hotter water.
  • VH
    Verne Hughart
    Oct 29, 2025
    3.0
    This hotel has seen better days. Used to come here alot in the past but have found better updated Hilton properties in the area. They keep saying they are going to remodel/update but hasn't happened over the last 12 months. Employees are great but updating is a major must. Go elsewhere if you can.
  • SF
    Stanislav Ferzik
    Oct 22, 2025
    4.0
    I have stayed there just for 1 night and unluckily got room exactly on far corner of building in direction to highway, so was bit loud from trafic. Despite so I was tired to fall to bed and sleep about 5h. Rooms are simple, maintained, area easy to reach, simple breakfast in rate, close to point I need to be, so at all no dissatifaction but positive impression.

Frequently Asked Questions About Hampton Inn by Hilton Rockford

What are the check-in and check-out times at Hampton Inn by Hilton Rockford?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM at Hampton Inn by Hilton Rockford.

Is breakfast included with the room at Hampton Inn by Hilton Rockford?

Yes, a complimentary breakfast buffet with hot items is included for free at Hampton Inn by Hilton Rockford.