Business Details
About
Hotel
The Hilton Garden Inn features comfortable guest accommodations within a few blocks of Oakbrook Center and next to the Drury Lane Theatre. Enjoy Complimentary WiFi,business center, weekday shuttle to nearby businesses, fitness center and indoor pool
Location
Hilton Garden Inn Chicago/Oakbrook Terrace
1000 Drury Lane, Oakbrook Terrace, IL
60181, United States
Hours
Reviews
4.0
899 reviews
5 stars
415
4 stars
258
3 stars
102
2 stars
58
1 star
66
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Multiple reviews highlighted rude or unwelcoming front desk staff, impacting overall guest experience.
Cleanliness Issues
Several guests reported dirty rooms, bathrooms, and common areas, including complaints about pests.
Room Quality
Rooms were described as clean but dated, with some guests noting issues like uncomfortable beds and lack of amenities.
Parking Charges
Guests expressed frustration over additional parking fees, especially in a large parking lot with no security.
Breakfast Experience
Breakfast was often criticized for being overpriced and lacking variety, with some guests reporting poor quality.
- DMDaniel Medina5 days ago3.0Hard to parking and rooms to heated you need to use the AC in winter little weird but in general easy hotel
- JBJobi BonNov 16, 20255.0The bar area not so good but the staff was very nice . Wish the bar would be open on the weekends that would make alot of sense . House keeping was so nice and helpful wish we had house keepers like them at our job .keep up the great work all the front desk crew .
- JVJim ValentineNov 9, 20255.0Best part of our stay was breakfast. Every morning Tarcila greeted us with a smile and friendly conversation!
- LLlay_lay223Nov 3, 20255.0This hotel was exceptional. My family enjoyed everything from the very nice breakfast attendant Tarcila, to the nice front desk staff, Especially the super kind Ms. Stephanie who went above and beyond to accommodate my family. We will definitely return!
- BFB FryNov 2, 20255.0I just started here for to a late night fight delay, but it was a great choice. The beds and pillows were comfortable, the site clean and secure. The staff were friendly. It was a wonderful place to catch some rest.
Frequently Asked Questions About Hilton Garden Inn Chicago/Oakbrook Terrace
What are the check-in and check-out times at Hilton Garden Inn Chicago/Oakbrook Terrace?
Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.
Does the Hilton Garden Inn Chicago/Oakbrook Terrace offer free Wi-Fi to guests?
Yes, complimentary Wi-Fi is available in public areas and there is also a public internet terminal.
Are pets allowed at the Hilton Garden Inn Chicago/Oakbrook Terrace?
Yes, both cats and dogs are welcome at this hotel.
Does the hotel provide parking facilities?
Yes, self-parking is available for guests.
Is the Hilton Garden Inn Chicago/Oakbrook Terrace accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, an elevator, and is mobility accessible.
What dining options are available at or near the Hilton Garden Inn Chicago/Oakbrook Terrace?
The hotel features one restaurant on-site and nearby you can find Lucille at Drury Lane, an American restaurant and cafe.
Does the hotel provide convenient transportation options to nearby locations?
Yes, there is a local shuttle service available to help guests reach nearby businesses and attractions.
Can guests combine a stay at the Hilton Garden Inn with a visit to nearby entertainment venues?
Absolutely, the hotel is next to the Drury Lane Theatre and Drury Lane Theatre And Conference Center, perfect for planning entertainment during your stay.
Are there facilities for business travelers at the hotel?
Yes, the Hilton Garden Inn has a business center and three meeting rooms available for business needs.
What fitness and recreation amenities does the Hilton Garden Inn Chicago/Oakbrook Terrace offer?
The hotel offers a free fitness center, an indoor pool, and a hot tub for guests to enjoy during their stay.