Business Details
About
Hotel
The Hilton Chicago/Oak Brook Suites is the premier hotel for service, style and comfort. Find us at the center of the beautiful Oak Brook area commercial district with nearby entertainment, popular shopping venues, dining, and prestigious communities. We’re located 18 miles from Chicago, 14 miles from O'Hare, and 16 miles from Midway Airport.
Entertainment/Culture:
The adjacent Drury Lane Theatre and Events features Broadway-quality theater productions in an elegant 960-seat theatre as well as 35,000 square feet of flexible function space including a 19,000 square-foot ballroom.
Shopping:
We’re less than two miles from Oakbrook Center, a prestigious outdoor shopping destination featuring over 160 upscale shops and restaurants. Yorktown Center is a 10-minute drive.
Recreation/Family entertainment:
Local attractions including Brookfield Zoo, Morton Arboretum, Lizzadro Museum of Lapidary Art and Graue Mill and Museum are all within 10 miles. The Gardens of Cantigny Park can be reached within 30 minutes by car.
Fine Dining:
Discover a number of upscale restaurants in the area including Gibsons Bar and Steak House, Ditka's and Michael Jordan's Steakhouse which can all be reached within a five-minute drive.
Sports:
Oak Brook Polo Grounds, FMC in Westmont, Seven Bridges, Willowbrook and Addison Ice Arenas, and Stardust Bowl are all nearby. The Allstate Arena, home to Chicago Wolves is 17 miles away, United Center, home to the Chicago Bulls and Chicago Blackhawks is within 15 miles, US Cellular Field, home of Chicago White Sox, is within 20 miles and Wrigley Field, home Chicago Cubs, is 23 miles away from the hotel.
Location
Hilton Chicago/Oak Brook Suites
10 Drury Lane, Oakbrook Terrace, IL
60181, United States
Hours
Reviews
4.4
3,433 reviews
5 stars
2,228
4 stars
742
3 stars
231
2 stars
91
1 star
141
What are people saying?
AI-generated from recent customer reviews
Staff Excellence
The staff, particularly Florinda and Claudia, received high praise for their friendliness, attentiveness, and exceptional service during breakfast.
Breakfast Quality
Customers consistently enjoyed the breakfast offerings, noting the variety and freshness of the food.
Cleanliness
Most guests found the hotel clean, with well-maintained common areas and rooms, although some noted issues with specific rooms.
Room Condition
Several reviews mentioned that the rooms are dated and in need of renovation, with some guests expressing disappointment over outdated furnishings.
Location
The hotel is well-located with easy access to nearby attractions, which guests appreciated.
- PSPaul Seng4 days ago2.0stayed here recently. rooms are very dated - haven't been updated in a while and carpets and furniture are a huge eyesore. everything looks like it's from the 90's. phones in room don't work which is very annoying if you need to reach the front desk. they're also very small rooms. staff member I worked with was nice, but room service is extremely slow. when I asked for towels they never showed up. parking being an additional charge is also not cool, as if they have a garage or something. bathrooms are eerie, also had to kill a horsefly on the morning I stayed there while I was in the shower. either there's a nest somewhere or I have no idea. needs renovating from A-Z. will not stay here again.
- JJjowanna jenkinsNov 12, 20254.0Though room was pre paid ahead of time, it was not ready and I still had to wait.. The desk clerk told me check- in time was 4 pm; however all the emails I had received from Hilton said check in time was 3 pm - which I showed the desk clerk on my phone. She then stated she would have to call Hilton to let them know.
- VTVeronica TorresNov 12, 20255.0The location and service was excellent! The hotel is going through some remodeling, exterior and interior. The rooms are comfortable. The gym facilities are updated and newly renovated which is a huge plus. Breakfast was also great and yummy! Plenty of lobby space to hang out or do some work. The staff is definitely what made my day, specially Rafaela during the breakfast service.
- SSStephNov 8, 20253.0EDIT: We are Diamond members. I made the reservation for 1 adult but upon arrival, spoke to the front desk and told them it would be 2 adults and 2 kids. They assured us it was no problem and we would get the daily $30 pp food credit and our info would be updated. I checked with staff each day to confirm our credit was $30. After leaving and receiving my emailed receipt, I saw I did not get $30 per day but only $15 and was overcharged $60. I called twice that day and then the next two days with no return calls and no help. Finally I called the Diamond line and they put a dispute in. It’s been 4 days and no updates or contact. Very disappointing. Florinda was very kind and helpful.
- SHShelly HooperNov 7, 20251.0This hotel was so disappointing. The only positve was the front desk staff...they were so pleasant. The hotel was DISGUSTING! Hallways carpets so dirty and some were even taped down, ice machine broke, breakfast (for $20 buffet) was mediocre at best. The worst part was the room...the sitting didnt even have a couch..just an empty space where a counch once was. The drapes were stained. Wallpaper peeling off walls. Bathroom was simply gross...pictures attached. Really expecting more for a Hilton. Oh and it was $8 a night to park your car in their large open parking lot.
Frequently Asked Questions About Hilton Chicago/Oak Brook Suites
What are the check-in and check-out times at Hilton Chicago/Oak Brook Suites?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM at Hilton Chicago/Oak Brook Suites.
Does Hilton Chicago/Oak Brook Suites offer free Wi-Fi?
Yes, Hilton Chicago/Oak Brook Suites offers free Wi-Fi in public areas along with public internet terminals.
Are pets allowed at the hotel?
Yes, Hilton Chicago/Oak Brook Suites is a pet-friendly hotel welcoming both cats and dogs.
What accessibility features are available at Hilton Chicago/Oak Brook Suites?
The hotel includes accessible parking, accessible elevators, and is mobility accessible to accommodate guests with disabilities.
Does Hilton Chicago/Oak Brook Suites provide any fitness or wellness facilities?
Yes, the hotel has a free fitness center, an indoor pool, a hot tub, and a sauna for guest use.
Are there dining options available at the hotel?
Hilton Chicago/Oak Brook Suites has two restaurants, including room service, plus a bar on site offering a variety of food and beverage options.
What nearby entertainment options can guests enjoy around the Hilton Chicago/Oak Brook Suites?
Guests can visit Drury Lane Theatre, which offers Broadway-quality productions in a 960-seat venue, located adjacent to the hotel.
Where can guests go shopping near Hilton Chicago/Oak Brook Suites?
Oakbrook Center, an upscale outdoor shopping destination with over 160 shops and restaurants, is less than two miles away, and Yorktown Center is a 10-minute drive from the hotel.
What family-friendly attractions are located near Hilton Chicago/Oak Brook Suites?
Nearby family-friendly attractions include Brookfield Zoo, Morton Arboretum, Lizzadro Museum of Lapidary Art, and Graue Mill and Museum, all within 10 miles of the hotel.
How can guests use local shuttle services around Hilton Chicago/Oak Brook Suites?
The hotel offers a local shuttle service, which can help guests conveniently reach nearby entertainment, shopping, and dining venues in the Oak Brook area.