Business Details
About
HotelHilton
Three miles south of Chicago, Illinois' Midway Airport, the Hilton Oak Lawn Hotel and Conference Center offers complimentary scheduled Midway Airport shuttle service. Conveniently located just 15 miles from downtown Chicago, Illinois and its many attractions, the hotel offers easy access to the Metro Chicago, Illinois area via the nearby CTA Orange Line, Illinois Tri-State Tollway I-294, I-55, and I-57.
Upon entering the hotel's elegant, newly renovated and spacious lobby, guests will experience a memorable stay. The hotel offers the Chicago, Illinois area's largest guest rooms and deluxe suites. Amenities found at the hotel include the luxurious Hilton Serenity Collection, refrigerators, dual-line phones with data ports and voicemail, on-demand movies, music, games as well as complimentary WiFi and executive level accommodations. A convenient lobby-level guest business center is complimentary to overnight hotel guests.
Tucked inside the hotel lies the award-winning restaurant and bar, South Side Social-Neighborhood Kitchen and Tap, recognized for "Best Service" and "Best Restaurant" in the Chicago Southland area of Illinois. Southside Social offers something for everyone in a casually elegant setting perfect for relaxing.
Location
Hilton Chicago/Oak Lawn
9333 South Cicero Avenue, Oak Lawn, IL
60453-2517, United States
Hours
Reviews
4.0
2,946 reviews
5 stars
1,441
4 stars
777
3 stars
313
2 stars
143
1 star
272
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many guests praised the friendly and accommodating staff, particularly highlighting individuals like James and Jocelyn for their exceptional service.
Cleanliness
While some guests found the rooms clean and comfortable, others reported issues with dust and unclean bathrooms, indicating inconsistency in housekeeping standards.
Hidden Fees
Numerous reviews mentioned unexpected charges such as parking fees, service fees for breakfast, and deposits that were not disclosed during booking.
Room Quality
Guests appreciated the spaciousness and comfort of the rooms, but several noted that the hotel appeared dated and in need of renovations.
Shuttle Service
The shuttle service received mixed reviews, with some guests finding it disorganized and unreliable, while others praised the drivers for their friendliness.
- APAdam Goble (Lola Palooza)2 days ago4.0The hotel is lovely. We had a nasty storm and the window in my room had a pretty major leak. The staff has been very accommodating. It is one of my company's favorite hotels to use when we travel to the area. I'm just sad the pool was being renovated during my visit. I look forward to seeing the pool on my next visit.
- MGMark Gamber4 days ago4.0Nice clean room. The shower faucet was very difficult to figure out. There was nothing included in room. Water bottles were high priced . So was the breakfast. Large smart tv with standard cable station available.
- MJMelinda JacksonJan 5, 20265.0This hotel used to be my go-to place for quiet time and relaxation, especially before returning to work after winter break. Unfortunately, this stay completely ruined that experience. Check-in was easy and fast, and the room initially appeared clean and fresh. Around 1:02 a.m., I even received a courtesy message from the hotel asking if everything was going well. I responded that everything was fine. However, around 4:00 a.m., I woke up to use the bathroom. When I attempted to get back into bed, I noticed a bug on my pillow. At that point, I immediately started packing my belongings. My only concern was getting out of that room as quickly as possible, so I didn’t stop to take pictures or record a video. I went downstairs and was given another room, but by then, the damage was done. I was mentally uncomfortable and unable to relax or lay down, constantly worrying that the second room might have the same issue. I ended up sitting upright in a chair for the remainder of the night/morning, exhausted and waiting to get ready for work. What was supposed to be a peaceful, restful stay turned into a sleepless and stressful experience. This hotel was once my trusted spot for “me time,” but after this experience, I will not be returning. Very disappointing.
- MOMeghan O'ConnellDec 30, 20251.0Nickel and dimed for everything here. Parking was $15/night and the neighborhood isn't even interesting or nice. Charged for 2 water bottles I took from the room, which clearly said on the label was FREE for Silver Hilton members, which I am. Pool wasn't open either during my stay. Overall, not worth the money.
- ACAshley CamarilloDec 30, 20255.0Great stay Front desk was awesome. They were so kind and prompt with service. Super clean place. I would stay here again Friendly staff. Very helpful.
Frequently Asked Questions About Hilton Chicago/Oak Lawn
What accessibility features does Hilton Chicago/Oak Lawn offer?
The hotel offers accessible parking and accessible elevators to accommodate guests with mobility needs.
Is there free Wi-Fi available at Hilton Chicago/Oak Lawn?
Yes, complimentary Wi-Fi is available in public areas, including public internet terminals.
Does Hilton Chicago/Oak Lawn provide airport shuttle service?
Yes, there is a free scheduled shuttle service to and from Midway Airport.
What dining options are available at Hilton Chicago/Oak Lawn?
The hotel features four restaurants, including the award-winning South Side Social with American cuisine and a cocktail bar.
Are there fitness facilities at the hotel?
Yes, the hotel offers a free fitness center for guests.
What are the check-in and check-out times at Hilton Chicago/Oak Lawn?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Is parking available at Hilton Chicago/Oak Lawn?
Yes, self-parking is available for free at the hotel.
Can guests access indoor swimming pools at the hotel?
Yes, Hilton Chicago/Oak Lawn features two indoor pools for guest use.
What nearby dining options are there around Hilton Chicago/Oak Lawn?
Nearby, guests can visit Whitney's 95th Street Bar & Grill for a casual bar experience or enjoy coffee and donuts at Dunkin' Donuts.
How can I get to Hilton Chicago/Oak Lawn using public transit?
The hotel is conveniently accessible via the nearby CTA Orange Line, which connects to downtown Chicago and surrounding areas.