Business Details
About
HotelHilton
Daily Resort Charge includes: Internet access: golf practice facility & sport courts access: club rental after 2pm: 20% off golf simulator & cabanas: 10% off golf merchandise, spa massages, and food & beverage at Tin Cup (excl. alcohol): local/toll-free calls.
Conveniently located just west of downtown Chicago, Hilton Chicago/Oak Brook Hills Resort is set in a peaceful, 150 acre estate that boasts the Audubon certified 18-hole championship Willow Crest Golf Course. This tranquil resort in the upscale suburb of Oak Brook, Illinois, offers a variety of fantastic leisure amenities, including a 24-hr fitness center, indoor and outdoor swimming pools, tennis courts, basketball and volleyball facilities, a games room and billiard tables.
Relax in an inviting guest room or suite at this pet-friendly, Oak Brook, IL, hotel, offering scenic views of the resort’s beautiful natural surroundings. Feel at home with modern amenities including complimentary WiFi, an HDTV, and a large desk. Upgrade to the elegant Presidential Suite for more space and amenities, including a balcony.
Choose this resort hotel for your Oak Brook meeting, conference, or wedding. Enjoy over 42,000 sq.ft. event space, including a 13,000 sq.ft. ballroom, a 145 seat tiered amphitheater, a tented outdoor pavilion, 39 modern meeting rooms, and a 24-hour business center.
Dine in the warm and welcoming Windows Restaurant, which offers an inspired ‘farm to table’ menu, showcasing local, seasonal ingredients. Recharge with a Starbucks coffee and a sweet treat in the Lobby Café, or relax with a beer or a classic cocktail in the stylish Lobby Lounge. Savor light salads, juicy burgers, and tasty sandwiches in the comfortable, pub-style setting of The Grille, where you can soak up the sunshine on the patio as you enjoy splendid golf course views.
Location
Hilton Chicago/Oak Brook Hills Resort & Conference Center
3500 Midwest Road, Oak Brook, IL
60523, United States
Hours
Reviews
4.3
3,163 reviews
5 stars
1,979
4 stars
721
3 stars
209
2 stars
91
1 star
163
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and accommodating staff, highlighting their helpfulness during stays and events.
Cleanliness
Most guests reported clean and well-maintained rooms and facilities, although some noted issues with specific areas needing attention.
Room Quality
While many enjoyed spacious and comfortable rooms, several reviews mentioned outdated decor and maintenance issues, such as poor air conditioning and shower problems.
Dining Experience
The on-site dining options received mixed reviews; while some guests enjoyed the food, others were disappointed by limited hours and menu availability.
Noise Issues
Several guests reported problems with noise insulation, particularly during events or from neighboring rooms, impacting their overall experience.
- AWAlicia Witt4 days ago2.0disappointed with the customer service of this hotel. i was overcharged and it took a month for me to even get into contact with a manager even though i called twice a week. my voicemails and emails were never replied to. accidents happen but it is up to the managers audra and andrew to properly train their front desk employees for situations like this and have a quick response time because truly i have wasted so much time on this hotel. i would never stay again
- FAfallen angelJan 5, 20261.0First room was obviously not fully cleaned. Old half empty water bottle in the table, crumbs on the couch and chairs, hair on the toilet seat. Along with stains on every fabric in the room. They put us in another room and it looked like they had for some cleaning. Still stains every where. The second room was very dark with no lights in half the bedroom and none in the secluded shower. It seemed obvious, after we arrived, that this place doesn't cater to individuals traveling. There's not a lot that was well maintained or any where near luxurious. Everything is worn, shows significant signs of wear and tear, and everything is just a little crusty. They seem to have a lot of space for businesses, conferences, or conventions. Which is where I expect they get most of their business. When we checked out the next morning, my wife and I felt like we might have some sinus issues. The air was extremely dry, and I'm just hopeful that it's due to dust and dander. Not sure if their air filters aren't working or what but we definitely didn't leave rested and excited for our day.
- AGAngie F GianniDec 29, 20255.0I was there for a reunion in one of the conference rooms, the place is beautiful, the conference room was big enough, we were a big group, I have the chance to see the pool, oh wow, it is so big and really nice, parking lot is very big, the place is very well maintained, clean and warm. I totally recommend this hotel to anyone needing a place to stay in the area.
- AJAltovise JohnsonDec 28, 20255.0I came to the location for the spa. My daughter's and I stayed 2 nights. We had 2 rooms. The rooms where very nice except no microwave. My only complaint in this property is you have 1 microwave which is located by front desk and is shared for the entire property. My massage and facial was fabulous. The pool was heated and beautiful. Very nice sauna as well as clean! Noise control very calm environment. Staff is fabulous as well. I will now utilize hilton more. I will no longer go to embassy suites. This is a classy more upscale for the budget stay.
- NENate EnyediDec 26, 20255.0I’ve stayed at this hotel multiple times and have always left completely satisfied. The staff is very accommodating, and from the moment I arrive, the atmosphere of hospitality is evident. The front desk team is welcoming, and the restaurant staff is friendly as well. My rooms have always been spotless and fresh-smelling. The hotel also offers a large parking lot with no additional fees, which is a great convenience. I would highly recommend this hotel.
Frequently Asked Questions About Hilton Chicago/Oak Brook Hills Resort & Conference Center
What are the check-in and check-out times at Hilton Chicago/Oak Brook Hills Resort?
Check-in time is at 16:00 and check-out time is at 12:00.
Does Hilton Chicago/Oak Brook Hills Resort offer free Wi-Fi to its guests?
Yes, free Wi-Fi is available in public areas, along with public internet terminals.
Are pets allowed at Hilton Chicago/Oak Brook Hills Resort?
No, pets including cats and dogs are not allowed at the resort.
What dining options are available at the resort?
The resort features 3 restaurants including Windows Restaurant for farm-to-table cuisine, Lobby Café with Starbucks coffee, and The Grille offering pub-style food.
Are there fitness and recreational facilities at the resort?
Yes, there is a free 24-hour fitness center, indoor and outdoor pools, tennis courts, basketball and volleyball facilities, a games room, billiard tables, a golf course, a sauna, and a spa.
Is parking available at Hilton Chicago/Oak Brook Hills Resort?
Yes, self-parking is available for free at the resort.
Does the resort provide shuttle or transportation services?
Yes, a local shuttle service is available, but there is no airport shuttle or private car service.
What accessibility features does Hilton Chicago/Oak Brook Hills Resort offer?
The resort offers accessible parking, accessible elevators, and is mobility accessible to guests with disabilities.
Can guests find nearby hotels around Hilton Chicago/Oak Brook Hills Resort?
Yes, the Oak Brook Hills Marriott Resort is nearby, providing additional accommodation options for visitors.
Are there entertainment or dining options near the resort for guests to explore?
Yes, guests can visit Tin Cup Bar & Grille, a nearby pub and American restaurant, or B. Restaurant for more dining and bar options. Also, the North American Imperial Star Ball venue offers arts and entertainment nearby.