Hilton Chicago/Oak Brook Hills Resort & Conference Center

4.3
3141 reviews

About

Hotel
Daily Resort Charge includes: Internet access: golf practice facility & sport courts access: club rental after 2pm: 20% off golf simulator & cabanas: 10% off golf merchandise, spa massages, and food & beverage at Tin Cup (excl. alcohol): local/toll-free calls. Conveniently located just west of downtown Chicago, Hilton Chicago/Oak Brook Hills Resort is set in a peaceful, 150 acre estate that boasts the Audubon certified 18-hole championship Willow Crest Golf Course. This tranquil resort in the upscale suburb of Oak Brook, Illinois, offers a variety of fantastic leisure amenities, including a 24-hr fitness center, indoor and outdoor swimming pools, tennis courts, basketball and volleyball facilities, a games room and billiard tables. Relax in an inviting guest room or suite at this pet-friendly, Oak Brook, IL, hotel, offering scenic views of the resort’s beautiful natural surroundings. Feel at home with modern amenities including complimentary WiFi, an HDTV, and a large desk. Upgrade to the elegant Presidential Suite for more space and amenities, including a balcony. Choose this resort hotel for your Oak Brook meeting, conference, or wedding. Enjoy over 42,000 sq.ft. event space, including a 13,000 sq.ft. ballroom, a 145 seat tiered amphitheater, a tented outdoor pavilion, 39 modern meeting rooms, and a 24-hour business center. Dine in the warm and welcoming Windows Restaurant, which offers an inspired ‘farm to table’ menu, showcasing local, seasonal ingredients. Recharge with a Starbucks coffee and a sweet treat in the Lobby Café, or relax with a beer or a classic cocktail in the stylish Lobby Lounge. Savor light salads, juicy burgers, and tasty sandwiches in the comfortable, pub-style setting of The Grille, where you can soak up the sunshine on the patio as you enjoy splendid golf course views.

Location

Hilton Chicago/Oak Brook Hills Resort & Conference Center
3500 Midwest Road, Oak Brook, IL
60523, United States

Hours

Reviews

4.3
3,141 reviews
5 stars
1,963
4 stars
721
3 stars
207
2 stars
89
1 star
161

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the hotel rooms and common areas, although some reported issues with specific areas like the pool.

Staff Service

Overall, staff were described as friendly and professional, but there were notable complaints about front desk service and responsiveness.

Amenities

Guests appreciated the variety of amenities, including pools, golf, and dining options, though some found the facilities dated or in need of maintenance.

Room Quality

While many enjoyed their rooms, several reviews mentioned issues with outdated decor, maintenance problems, and inconsistent room quality.

Dining Experience

The on-site dining options received mixed reviews, with some praising the food quality while others noted limited hours and menu discrepancies.
  • DP
    David Peters
    6 days ago
    5.0
    After a terrible evening of checking in at a budget hotel I immediately came to the Hilton Chicago Oak Brook resort and boy was I glad. Staff immediately helped me and made sure I got a room promptly. Clean rooms, elevators and hallways were always a sign you’re at a good hotel. From check in to check out I had a great experience.
  • JM
    Janelle McFarland
    Nov 11, 2025
    5.0
    I recently stayed 3 nights at this Hilton while attending a conference for my state association. The hotel was spotless, the staff was friendly and did an amazing job of having all of our rooms prepared for business meetings. The food and drink set up and delivery was flawless. I had staff members attend the conference as well, that through several unknown errors on my part, did not receive the conference rate for their room. I noticed this upon receiving their check out email. The front desk manager was not qualified to help me, but gave me the business cards of those that could in the sales department. I sent an email the next morning and received a prompt response which led to a timely phone call. Mike was polite, professional, and understanding. He graciously resolved my room rate and helped me to learn things along the way. What a great team this hotel and conference center has! They even knew our association's executive director by name!
  • WH
    Woodlawn Animal Hospital
    Nov 9, 2025
    5.0
    I had an amazing visit at the Hilton Resort in Oakbrook, Illinois. I was attending a medical conference and had some subcommittee obligations during my stay. Staff was very helpful, responsive and knowledgeable about any of my queries. Staff was friendly and very accommodating. And my bartender made a mean sidecar! More than once! Lol! I highly recommend this Resort even if it’s for a quick weekend get away from the City or if you’re coming up downstate. Dr. AJ
  • JC
    Jeff Coe
    Oct 28, 2025
    5.0
    My family and I visit Chicago often, and years ago we discovered our favorite place to stay—the Hilton Chicago Oak Brook Hills Resort & Conference Center. We've consistently had wonderful experiences here, and I realized it was long overdue to share a review. The resort offers a fantastic range of amenities: well-maintained indoor and outdoor pools, two on-site restaurants, a beautiful golf course, and even a newly added pickleball court. The rooms, especially the suites, are spacious, clean, and thoughtfully decorated. What truly sets this place apart is the staff—they’re consistently attentive, friendly, and go out of their way to make your stay enjoyable. Highly recommended if you're visiting the Chicago area and looking for a relaxing, upscale experience!
  • AW
    Asha Willis
    Oct 24, 2025
    5.0
    I have stayed at a lot of hotels throughout my life and this was one of the best when you combine service cleanliness and location. The front desk staff were amazing, professional, friendly, and so accommodating the hotel is minimally decorated but very beautiful and very clean. The views are very nice also we stayed on the seventh floor corner room. It was very quiet a great view of the city lights and exceptionally clean there was not a speck of dirt or dust, and I always look for that and appreciate the cleanliness of hotel rooms. The food at the lobby bar was very good some of the best Buffalo wings I’ve ever had! I loved it that they had an indoor and outdoor pool, although I didn’t get to visit Them. It is minutes from lots of different stores, which I appreciated. I don’t understand Any Negative reviews because my stay was great and I’m a harsh critic. If I ever am in the Oakbrook area again, this is my first choice for a hotel. I also really appreciated the free and ample parking

Frequently Asked Questions About Hilton Chicago/Oak Brook Hills Resort & Conference Center

What are the check-in and check-out times at Hilton Chicago/Oak Brook Hills Resort?

Check-in time is at 16:00 and check-out time is at 12:00.

Does Hilton Chicago/Oak Brook Hills Resort offer free Wi-Fi to its guests?

Yes, free Wi-Fi is available in public areas, along with public internet terminals.