Hilton Garden Inn St. Louis Shiloh/O'Fallon IL

3.9
1007 reviews

About

Hotel
Located 15 minutes from St. Louis, on Highway 64 at exit 16 Green Mount Rd. in O'Fallon, the Hilton Garden Inn St. Louis-Shiloh-O'Fallon is situated close to numerous restaurants, shopping centers, and businesses. Scott Air Force Base, a major military installation, is just 10 minutes away. This property sits in front of a six-acre lake with fountains and features 128 spacious and beautiful guest rooms complete with a microwave, mini-refrigerator, Keurig coffee maker, 32-inch flat screen HDTV, and cable with multiple HBO channels. Our suites feature a separate sitting room with a sleeper sofa. The hotel boasts a restaurant serving breakfast and dinner, a bar perfect for unwinding, an indoor heated pool, and a state-of-the-art fitness center featuring a Peloton Bike with toe cages. Our meeting room is available for small gatherings or meetings with meeting packages for participants and on-site catering available. Everything. Right where you need it.

Location

Hilton Garden Inn St. Louis Shiloh/O'Fallon IL
360 Regency Park Drive, O'Fallon, IL
62269, United States

Hours

Reviews

3.9
1,007 reviews
5 stars
460
4 stars
285
3 stars
97
2 stars
69
1 star
96

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted significant cleanliness problems, including dirty bathrooms, unclean carpets, and unsanitary conditions in rooms.

Staff Performance

While some guests praised the friendliness and helpfulness of the staff, others reported rude service and poor customer interactions.

Outdated Facilities

Many customers noted that the hotel is in need of renovations, with outdated rooms, peeling paint, and maintenance issues.

Location Convenience

Guests appreciated the hotel's convenient location near restaurants and attractions, making it easy to access local amenities.

Breakfast Complaints

Several reviews mentioned dissatisfaction with the breakfast options, including high prices and lack of complimentary offerings.
  • KA
    Karissa Acton
    Nov 5, 2025
    1.0
    Not only was i rudely addressed about my service dog my husband went to solve the situation and was met with nothing but attitude and hostility from the "manager" Amanda after being extremely professional amd polite not only that but then he was informed by the hotel bartender that said manager Amanda has been telling lies on my husband claiming he was hitting on her prior to my arrival which is an absolute joke and even worse of a joke coming from a so called manager that is not at all how anyone should act especially as a manger and I will be leaving a terrible review on every possible platform I can and will never be staying here again
  • VS
    Velorie Stewart
    Oct 27, 2025
    4.0
    Nice hotel. Right off interstate and in front of hospital but I never heard sirens. The bathtub could need touchup or cleaning.
  • MC
    Miles Crovitz
    Oct 25, 2025
    5.0
    Delores is fantastic to work with....
  • MA
    Marine Anglico
    Sep 28, 2025
    2.0
    Pretty disappointed in this hotel. Not sure what happened to the Hilton brand over the past decade, but this is entirely unbecoming of what I remember. The interior of the hotel is dilapidated. The cleanliness of the room is AWFUL. I can only imagine how unsanitary the beds are. I legitimately recall staying motel 6s in the ‘90s and early 2000s that were as nice as this place. The room rates here should be $60 to $90 per night (MAX) for the quality that is received/experienced. Do better.
  • JG
    jennifer groce
    Aug 30, 2025
    5.0
    Stayed 1 night with my 3 kids, woman working the front desk was so welcoming and nice. Our room was clean and quiet and breakfast was hot and fresh. We had a great stay!

Frequently Asked Questions About Hilton Garden Inn St. Louis Shiloh/O'Fallon IL

What are the check-in and check-out times at Hilton Garden Inn St. Louis Shiloh/O'Fallon IL?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Is parking available at the Hilton Garden Inn St. Louis Shiloh/O'Fallon IL?

Yes, free self-parking is available for guests at the hotel.