Hampton Inn & Suites Bloomington-Normal

4.2
698 reviews

About

Hotel
Hampton Inn & Suites Bloomington/Normal is located within the Shoppes at College Hills just minutes from Uptown Normal, Illinois State University, Illinois Wesleyan University, Country Financial, Growmark North America, and State Farm Insurance. Enjoy convenient access to Interstates 55, 74, and 39. Take in a concert or sporting event at Grossinger Motors Arena or a baseball game at The Corn Crib. Watch a classic film on the big screen at the Normal Theater, a restored Art Deco theater. Enjoy live theater in an outdoor (seasonal) Elizabethan-style venue at the annual Illinois Shakespeare Festival at Ewing Manor. Dine at Destihl Restaurant & Brew Works, Joe's Station House, Logan's Restaurant, or Flat Top Grille. The Normal area offers a variety of courses for golfers including Highland Park Golf Course and Arnold Palmer's Signature Golf Course, The Den at Fox Creek. Take the kids to the Children's Discovery Museum, Miller Park Zoo, or Challenger Learning Center. Tour the David Davis Mansion, the Victorian home of the 19th century U.S. Supreme Court Justice. Relax in one of our 128 guest rooms and suites with 32-inch HDTVs and free high-speed internet access. Finish a presentation for tomorrow’s meeting at the work desk or convenient lap desk. If you’re traveling with family or prefer additional space, reserve a spacious one-bedroom or studio suite. Our fitness center and indoor swimming pool offer the perfect spot to unwind after a long day.

Location

Hampton Inn & Suites Bloomington-Normal
320 S Towanda Ave., Normal, IL
61761-2212, United States

Hours

Reviews

4.2
698 reviews
5 stars
394
4 stars
171
3 stars
64
2 stars
31
1 star
38

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted significant cleanliness problems, including dirty carpets, mold in bathrooms, and hair in showers.

Outdated Facilities

Many customers noted that the hotel is outdated, with worn furnishings, old mattresses, and general maintenance issues.

Staff Performance

While some guests praised the staff for being friendly and accommodating, others reported indifferent service and lack of responsiveness to complaints.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying it while others found it lacking, particularly missing items like waffle makers.

Location Benefits

The hotel is conveniently located near restaurants and shopping, which was appreciated by several guests.
  • PV
    Penelope Valentine
    5 days ago
    1.0
    Do yourself a favor and keep shopping. I travel for work and this place should not be part of the Hilton properties. It is very dirty and the service was terrible. I didn't even end up staying there I purchased another room at a different hotel and ate the cost of a room I didn't use.
  • BZ
    Brian (Zenor)
    Nov 7, 2025
    3.0
    Hampton Inns are pretty affordable, usually clean, mostly have pools, and always have warm hot free breakfast. This location is a little rundown, it needs a little TLC. Everything's just a little outdated a little dirty it needs a little bit of maintenance. The staff is super friendly and the location was great for what we needed. This location still has a hot tub which is becoming a hard thing to find in the Hampton Inn brand nowadays.
  • CF
    Carissa F
    Nov 4, 2025
    5.0
    Updated rooms, spotless, comfortable, 24-7 coffee/tea/cocoa/hot cider, warm pool, warm breakfast with generous options. Friendly and professional staff. Jonathan and other front desk staff helpful and efficient. Kid friendly. AAA/HHonors discount. Good value.
  • LC
    Lina Castellanos
    Oct 18, 2025
    1.0
    This hotel needs upgrades, the pipes do really laud noises in the middle of the night, if it rains a little bit their TV service starts to fail and worst, we asked for a pack and play for our 8 month son and they make me carry to my room a damage and full of mold one, ton me around 30 min to get them to answer the phone in the reception and they have no other.
  • EG
    Eric Gullett
    Oct 16, 2025
    1.0
    This is not a 3 star hotel. I travel for work and this is beyond out dated for a Hampton hotel. Hampton for the love of God take your revenue close down for a little bit and update this place.( you won’t cause your living off a name and this is not up to par) The heat and air is not working properly. I get woke up in the middle of the night because the pipes in the wall are loose and when somebody takes a shower, they’re banging all over the place like a jackhammer.I feel like it’s the late 2000s in here and nothing is working properly. The Chattue conference center across the street is 10x better. They have a restaurant a bar, everything is updated and it is half the cost. I would be there right now, but I can’t get refunded. Do not stay here! They are using this place to live off a name and this is horrible. Definitely not worth the price.

Frequently Asked Questions About Hampton Inn & Suites Bloomington-Normal

What are the check-in and check-out times at Hampton Inn & Suites Bloomington-Normal?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Is breakfast included at Hampton Inn & Suites Bloomington-Normal?

Yes, a free buffet breakfast is available to guests.