Hampton Inn & Suites Bloomington-Normal

4.2
707 reviews

About

HotelHampton Inn
Hampton Inn & Suites Bloomington/Normal is located within the Shoppes at College Hills just minutes from Uptown Normal, Illinois State University, Illinois Wesleyan University, Country Financial, Growmark North America, and State Farm Insurance. Enjoy convenient access to Interstates 55, 74, and 39. Take in a concert or sporting event at Grossinger Motors Arena or a baseball game at The Corn Crib. Watch a classic film on the big screen at the Normal Theater, a restored Art Deco theater. Enjoy live theater in an outdoor (seasonal) Elizabethan-style venue at the annual Illinois Shakespeare Festival at Ewing Manor. Dine at Destihl Restaurant & Brew Works, Joe's Station House, Logan's Restaurant, or Flat Top Grille. The Normal area offers a variety of courses for golfers including Highland Park Golf Course and Arnold Palmer's Signature Golf Course, The Den at Fox Creek. Take the kids to the Children's Discovery Museum, Miller Park Zoo, or Challenger Learning Center. Tour the David Davis Mansion, the Victorian home of the 19th century U.S. Supreme Court Justice. Relax in one of our 128 guest rooms and suites with 32-inch HDTVs and free high-speed internet access. Finish a presentation for tomorrow’s meeting at the work desk or convenient lap desk. If you’re traveling with family or prefer additional space, reserve a spacious one-bedroom or studio suite. Our fitness center and indoor swimming pool offer the perfect spot to unwind after a long day.

Location

Hampton Inn & Suites Bloomington-Normal
320 S Towanda Ave., Normal, IL
61761-2212, United States

Hours

Reviews

4.2
707 reviews
5 stars
396
4 stars
171
3 stars
68
2 stars
32
1 star
40

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty carpets, mold in bathrooms, and reports of bed bugs.

Outdated Facilities

Many customers noted that the hotel is outdated, with worn furnishings and a need for renovations.

Staff Performance

While the staff received praise for being friendly and accommodating, their efforts were often overshadowed by the hotel's poor condition.

Breakfast Quality

The breakfast offerings were frequently criticized for being subpar, with missing items and poor quality.

Location Benefits

The hotel is well-located near restaurants and shopping, which was appreciated by several guests.
  • FF
    Floopar
    2 days ago
    1.0
    Cons: -Black mold in fridge (not a small amount, either) -Hair found under mattress -Room smelled very musty -Very outdated TV -- VGA input only -Strange Israeli propaganda channels on TV... never seen in any other hotel, ever -Terrible bathroom ventilation Pros: -Gym is OK; heaviest dumbbell pair weighs 50lbs per, and there's a bench (no barbell, but dumbbells suffice) to workout chest
  • MS
    Myron Simmons
    Jan 2, 2026
    3.0
    I only went to a hotel for the pool, however the pool was Alaska cold.
  • JD
    Jenna Donald
    Jan 1, 2026
    3.0
    The hot tub was broken with no mention of it anywhere except the door of the pool, which was a main reason we chose this location. The actual pool was dirty with trash on the floor of the room. Breakfast was good but we were met with rude staff when we tried to have breakfast 10 minutes after 10am. They allowed us to eat but were not friendly. Overall not what I would expect from Holiday Inn brands which are normally my favorite.
  • RR
    Robert Rochelle
    Dec 20, 2025
    3.0
    Perfectly fine but there were a number of issues that drop my rating. The indoor pool area was closed but no mention of it when making our reservation. The other Hampton in the area had a notice about their hot tub being out of service, which tipped the scales to this location. No towels in the weight room. Waffle maker was not working and we were there for 4 days. Breakfast is supposed to go to 10 am but many items removed early or not replinished. Just not up to the quality I expect from Hilton or the Hampton Inn brand. Good location near a good restaurant and stores.
  • MB
    Manoela Bosschart
    Dec 10, 2025
    2.0
    I stayed here for 2 nights and the only reason I chose this hotel was due to the reviews… I was surprised at how outdated the room was, not to mention the foul smell, maybe from the old carpet, or the old curtains… an “old house” musty smell.

Frequently Asked Questions About Hampton Inn & Suites Bloomington-Normal

What are the check-in and check-out times at Hampton Inn & Suites Bloomington-Normal?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Is breakfast included at Hampton Inn & Suites Bloomington-Normal?

Yes, a free buffet breakfast is available to guests.