Business Details
About
HotelHilton
Just off I-57, find us surrounded by restaurants and stores. The Credit Union 1 Amphitheatre and the Tinley Park Convention Center are within a 15-minute drive. Odyssey Fun World is seven miles from our hotel and Downtown Chicago is 32 miles away. Our complimentary Bagel Bar breakfast completes your stay.
Location
Spark by Hilton Matteson Chicago I 57
5210 Southwick Dr, Matteson, IL
60443, United States
Hours
Reviews
3.6
8 reviews
5 stars
4
4 stars
1
3 stars
1
2 stars0
1 star
2
- MFMarina FranklinJan 5, 20261.0Stay at your own risk. Don't let the name switch fool you like it did me. This acts as a motel more than hotel. Do not disturb signs were unavailable. I had asked team to not disturb me due to no signs available. Black mold was in the shower of my first room, as well as a strong smell of urine. I switched rooms and the next day, as I came out of the shower, a man claiming to be maintenance started banging on my door. When he demanded entry, there was no notice, nothing from hotel staff so I refused entry. He grew angrier. This was scary and I realized they would have entered my room if I had not been there. The staff was lacking in skills at handling this and I had to call corporate. Manager never seen. They claimed it was a fire inspection, during a stay you would need to give adequate notice to any paying customer. What is incredible is they treated me as if I had no right to privacy. I cancelled mid reservation due to my concern for safety and need for privacy. In 25 years of travelling. I have never experienced such lack of professionalism and it still baffles me how they assumed they could enter a woman's room who just got out of a shower.
- GGGennieDec 7, 20254.0Room was clean. Bathroom was small and toliet did not flush properly.
- JPJurne PrudeNov 26, 20255.0Very sweet staff clean property. Manager was terrific she resolved our problem with the quickness. Lots of restaurants and shopping stores near by. Pictures haven’t been updated on the website yet.. so it does not look like wats on the website
- JSJainay SmithNov 26, 20255.0Staff was incredible, made sure we were good throughout our stay, the general manager is gorgeous and very sweet, night time girl was very kind and helpful . Property is very clean. N quiet
- DSDerrick V StephensNov 24, 20255.0Great location front desk am women is excellent and the General manager is AWESOME! thanks so much we will definitely be returning back!
Frequently Asked Questions About Spark by Hilton Matteson Chicago I 57
What are the check-in and check-out times at Spark by Hilton Matteson Chicago I 57?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is breakfast included at Spark by Hilton Matteson Chicago I 57?
Yes, a complimentary Bagel Bar breakfast is available for free.
Are pets allowed at Spark by Hilton Matteson Chicago I 57?
Yes, pets are welcome at the hotel.
Does Spark by Hilton Matteson Chicago I 57 offer free Wi-Fi to guests?
Yes, free Wi-Fi is available throughout the hotel.
Is the hotel accessible for guests with disabilities?
Yes, the hotel offers accessible parking and accessible elevators.
Does Spark by Hilton Matteson Chicago I 57 provide 24-hour front desk service?
Yes, the front desk is available 24 hours a day.
Is there parking available at the hotel?
Yes, self-parking is available for guests.
Where can I find nearby hotels if Spark by Hilton Matteson Chicago I 57 is fully booked?
Nearby hotels include Comfort Inn Matteson - Chicago, La Quinta Inn Chicago Matteson, and Holiday Inn Chicago Matteson Conference Center.
What nearby dining options are available around Spark by Hilton Matteson Chicago I 57?
You can visit Bar Louie - Matteson, a gastropub and restaurant located nearby.
Are there entertainment venues near Spark by Hilton Matteson Chicago I 57?
Yes, nearby venues include Xcalibur Sky Loft & Lounge for nightlife and social events, and the Credit Union 1 Amphitheatre is within a 15-minute drive for concerts.