Business Details
About
Hotel
Welcome to DoubleTree Lisle Naperville, our Award-Winning hotel is located near the I-88 corporate corridor. Choose from a variety of things to do in the surrounding area, including the Chicago Premium Outlet Mall and a large variety of renowned restaurants. Take in the Beautiful view from our Lobby Bar and Thirty O Three Restaurant with large windows and an open layout.
Your memorable stay begins with a warm DoubleTree Chocolate Chip Cookie at check-in. Make your way past our large lobby with charming décor to one of our guest rooms, each with complimentary WiFi, work desk and comfortable king or double -sized beds. Here for a weekend getaway? Upgrade to a spacious suite featuring extra amenities, plus a separate living and sleeping area.
Join us at Thirty 0 Three for our delicious breakfast buffet, lunch or Sunday Brunch. Relax with a cocktail after a long day of exploring at our Lobby Bar. We're also pleased to deliver tasty food to your door from 6:00am- 11:00pm. Need a late night snack? Our Lobby Pantry is open 24-hours.
Take time for yourself during your stay – our heated indoor pool and whirlpool provides a relaxing environment for you to unwind. Breathe in the fresh air and soak up the sun on the outdoor sundeck offering lounge chairs. Our fitness center is a great place to re-energize during your stay.
With 19,000 sq. ft. of meeting space, the DoubleTree hotel is a great place to host an event of any size. Choose from a variety of meeting rooms offering space for up to 600 guests. The elegant ballroom, featuring extravagant crystal chandeliers, is a great place to host a reception.
Location
DoubleTree by Hilton Lisle Naperville
3003 Corporate West Drive, Lisle, IL
60532, United States
Hours
Reviews
4.0
2,228 reviews
5 stars
1,036
4 stars
607
3 stars
278
2 stars
126
1 star
181
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with cleanliness, including dirty rooms, mold, and unpleasant odors.
Outdated Facilities
Many customers noted that the hotel is in need of significant renovations, with outdated furniture, decor, and amenities.
Staff Performance
While some guests praised the friendliness and helpfulness of the staff, others reported rude or unhelpful service.
Room Amenities
Guests frequently mentioned the lack of basic amenities such as refrigerators and microwaves in the rooms.
Noise Concerns
Several reviews pointed out issues with noise from other guests and thin walls, making it difficult to sleep.
- AAAdamumusa Adamumusa2 days ago4.0I had a very positive experience at this hotel; the design was modern, the room was extremely comfortable, and the staff were always available with friendly and professional service. The hotel’s location made it easy to explore the area, adding even more value to my stay. I highly recommend it.
- JMJodi Michalski6 days ago3.0Not the best experience - I am allergic to feathers. When I discovered that the pillows on the bed were down I tried to call the front desk but the phone didn't work. I called the hotel on my cell and the guy who answered said he couldn't provide me with a pillow alternative because all the bedding was locked up for the night. I slept on a folded up blanket so I didn't die. I'm glad we were only staying 1 night.
- CCCoreyNov 14, 20251.0There were a dirty pair of socks on the floor in my room, I called the front desk to ask them to have someone come and remove them they said they would send someone an hour later and no one showed I got a text from the manager asking how my stay was and I told them about the situation and got no response after another hour I called down again and they finally sent someone. I then went to take a shower to find there was no hot water so I called down again to let them know and I was told it's because they are remodeling the building and there was nothing they could do. I would have never booked if I would have known that. Was truly a terrible experience and don't recommend for anyone.
- DHdavid havertyNov 7, 20252.0Pros: Service is nice and the staff is super friendly. Beds are kinda comfortable Cons: This place is very outdated from the weathered look of the outside to the unimpressive guest rooms. Everything is outdated. Hopefully you won't have to spend much time in your room because the TVs are barely functional and don't allow streaming. They don't even have free coffee in the lobby. They charge 4 bucks for that even though it's not good coffee.
- KMKevin MurrayNov 5, 20251.0Mouse Droppings and Apathetic Staff I stayed at the DoubleTree by Hilton Lisle on November 1st while attending a wedding, and what should have been a pleasant stay turned into a major disappointment. When I returned to my room around midnight, I discovered mouse droppings on one of the beds and in the bathroom sink — a clear and serious hygiene issue. When I reported it to the front desk, the staff member seemed distracted and unconcerned, offering no apology. Another employee, handed me a new room key but never acknowledged the severity of what I had just reported. There was no sense of urgency, professionalism, or accountability, which is unacceptable for a Hilton-branded property. While I was moved to a different room, the complete lack of concern or follow-up left a terrible impression. A guest should never have to question cleanliness or basic sanitation, especially at a major hotel chain.
Frequently Asked Questions About DoubleTree by Hilton Lisle Naperville
What are the check-in and check-out times at DoubleTree by Hilton Lisle Naperville?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does DoubleTree by Hilton Lisle Naperville offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas and there are public internet terminals.
Is parking available at the hotel and is it free?
Yes, self-parking is available for free at the hotel.
Are pets allowed at DoubleTree by Hilton Lisle Naperville?
No, pets including cats and dogs are not allowed at this hotel.
Does the hotel provide accessible facilities for guests with mobility needs?
Yes, the hotel offers accessible parking, an accessible elevator, and mobility accessible rooms.
What dining options are available at the hotel?
There are three restaurants including Thirty O Three with American cuisine and a bar. Room service is also available, along with a 24-hour lobby pantry.
Are there fitness and leisure facilities available at DoubleTree by Hilton Lisle Naperville?
Yes, the hotel features a fitness center available for free, a heated indoor pool, whirlpool (hot tub), and an outdoor sundeck with lounge chairs.
Does DoubleTree by Hilton Lisle Naperville offer 24-hour front desk service?
Yes, the front desk is available 24 hours a day for guest assistance.
Can guests use a local shuttle service from the hotel?
Yes, the hotel provides a local shuttle service for guests.
What are some nearby dining options around DoubleTree by Hilton Lisle Naperville?
Nearby dining options include Allgauer’s Restaurant & Bar, Allgauer's Grill, 3003 Bar & Grill, and the hotel’s own Thirty O Three restaurant and bar. Guests can enjoy a variety of cuisines very close to the hotel.
What nearby attractions can guests visit before or after staying at DoubleTree by Hilton Lisle Naperville?
Guests can explore the Chicago Premium Outlet Mall nearby and enjoy renowned restaurants in the surrounding area, providing pleasant local entertainment options.
Are there nearby transit options or services to help guests reach DoubleTree by Hilton Lisle Naperville?
While the hotel offers a local shuttle, nearby the hotel there are business and professional service centers such as Regus rental services and Provident Spend Management which may assist with local transport and services for business guests.