Hilton Garden Inn Hoffman Estates

4.2
1050 reviews

About

Hotel
The Hilton Garden Inn Hoffman Estates hotel offers warm, inviting hospitality. The Hilton Garden Inn Hoffman Estates hotel is conveniently located in the northwestern suburbs of Chicago, Illinois, just off I-90 at the Barrington Road North exit. We are just minutes from Chicago O'Hare International Airport, Now Arena, Medieval Times, Woodfield Mall, and The Arboretum of South Barrington. The Hilton Garden Inn Hoffman Estates hotel in Illinois is easily accessible to the Schaumburg/Chicago suburbs. The Hilton Garden Inn Hoffman Estates hotel features include the Garden Grille & Bar, evening room service, 24-hour Pavilion Pantry, self-parking, complimentary wireless high-speed Internet service, indoor heated pool, complimentary fitness center, and 2,000 square feet of meeting space. The Hilton Garden Inn Hoffman Estates hotel's 184 guest rooms feature an oversized work desk and ergonomic chair, wireless high-speed Internet service, two dual-line phones with voicemail, speakerphone, refrigerator, microwave, coffeemaker, iron, ironing board, and hair dryer. The Hilton Garden Inn Hoffman Estates hotel is located in the city of Hoffman Estates, Illinois and is 16 miles west of Chicago O'Hare International Airport, 30 miles from downtown Chicago, Illinois and 6 miles from the Woodfield Mall. Come enjoy Illinois hospitality and exceptional service at the Hilton Garden Inn Hoffman Estates hotel.

Location

Hilton Garden Inn Hoffman Estates
2425 Barrington Road, Hoffman Estates, IL
60195, United States

Hours

Reviews

4.2
1,050 reviews
5 stars
555
4 stars
304
3 stars
101
2 stars
37
1 star
53

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Randy and Cynthia for their exceptional service.

Cleanliness

Overall, guests found the hotel clean, though some reported issues with specific rooms being dirty or not properly serviced.

Room Quality

While some guests enjoyed comfortable beds and spacious rooms, others noted that rooms felt outdated and in need of maintenance.

Breakfast Experience

The breakfast received mixed reviews; some enjoyed it while others found it overpriced and lacking in variety.

Check-in Process

Several reviews highlighted slow check-in experiences, with some guests expressing frustration over long wait times.
  • LL
    Lexy Lexy
    Nov 4, 2025
    5.0
    Since I walked in the door, the lady was behind the front desk was just amazing what a professional and business oriented woman she is
  • LK
    Lu Klypchak
    Nov 2, 2025
    5.0
    Nicce hotel, very clean. especially Lynne, she is the best, very helpful and nice.the food is great
  • SL
    Sonia-Rose Lyle
    Oct 25, 2025
    5.0
    Comfortable beds Check in process went well. Helpful and welcoming staff
  • RB
    Ron Becker
    Oct 20, 2025
    4.0
    I chose this hotel because it was close to a friend I visited. The breakfast was pleasant, not a ton of options, but it had veggie and cheese eggs which were done nicely. My only negative feedback is the front desk needing your license plate AND requiring a slip in your car.
  • IM
    Isabel Moreno
    Oct 20, 2025
    2.0
    The room had a funky smell when I first walked in, kind of like tobacco, but after a while, I either got used to it or it went away. The room itself felt pretty run-down and outdated, though the bed was very comfortable. The walls are very thin, I could hear people walking by and someone snoring in another room woke me up around 4 a.m. I chose this hotel mainly for its proximity to an event, and it worked fine for a one-night stay. I didn’t try the restaurant or bar, even though I was given two complimentary drink passes, which was a nice touch. What truly saved the overall experience was the team at the front desk. I was in such a hurry that I didn’t get their names, but you can tell they genuinely love what they do. They were friendly, welcoming, and kind from start to finish.

Frequently Asked Questions About Hilton Garden Inn Hoffman Estates

What are the check-in and check-out times at Hilton Garden Inn Hoffman Estates?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Does Hilton Garden Inn Hoffman Estates offer free WiFi to guests?

Yes, the hotel provides complimentary wireless high-speed Internet in public areas and a public internet terminal.