Business Details
About
Hotel
The Hampton Inn & Suites Chicago/Hoffman Estates is the perfect hotel for business and leisure travelers with 50 two-room suites and 89 standard hotel rooms. Our dedicated staff takes pride on our relaxed, comfortable and welcoming environment, and is committed to providing all of our guests with superior customer service. Enjoy free breakfast daily and free WiFi.
Location
Hampton Inn & Suites Chicago/Hoffman Estates
2825 Greenspoint Parkway, Hoffman Estates, IL
60169, United States
Hours
Reviews
3.9
962 reviews
5 stars
432
4 stars
246
3 stars
121
2 stars
61
1 star
102
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests noted issues with room cleanliness, including dirty bathrooms and linens.
Customer Service
Service quality varied significantly; some staff were praised for friendliness while others were criticized for unprofessional behavior.
Breakfast Quality
Breakfast options received mixed reviews, with some guests finding it decent while others complained about limited choices and poor quality.
Room Conditions
Several reviews mentioned issues with room conditions, including small sizes, outdated furnishings, and maintenance problems.
Staff Responsiveness
Guests reported inconsistent responsiveness from staff, with some feeling ignored or poorly treated during their stay.
- SLShi Low6 days ago2.0Property was comfortable and they have a hot breakfast. There is a lady named Tracy who works the front desk that will regulate everything and will wipe a smile right off your vacation. She is a very unhappy person everyday sadly. I really thought maybe she is prejudice. I can’t believe they allow her to work here in a place of hospitality. I am actually on property while writing this because she has brought me to feeling like this is the best way to get the attention of the brand. The staff are aware of her but just apologize for her that is how sad it is. P.S After writing this I had to go back and see if someone had experienced this or if I was the only one. There are numerous accounts of her name being mentioned in a very bad way. Someone should have done something by now as my company and myself would have never been exposed to her. Tracy is something bad reviews are made of. I hope she gets help.
- EHEstrella HilarioOct 18, 20253.0The hotel is a nice clean hotel. Breakfast is decent. However, the reception woman, Tracy, was not professional. We will not stay there again.
- KPKerry PalmerOct 17, 20255.0We arrived planning to stay from Wed, 10/08/25, to Sat, 10/11/25. We had to extend our stay until Monday, 10/13/25. Dave and Anna were exceptional in accommodating us. They had another room ready for us that Saturday morning. We literally went from a room on the 2nd floor to a room on the 1st floor. And still had time for breakfast. They both deserve a raise or a promotion.
- BOBridger ObergOct 14, 20254.0King suite has separate living room area with pull out couch and kitchenette
- MMMaribel MunozOct 4, 20255.0El cuarto esta limpio tiene microondas y refrigerador. El baño esta limpio y tienen sificientes toallas. Tiene plancha para ropa y secador para pelo. Tambien tiene alberca. Tiene jacuzzi pero en las suites. El personal es amable y atento. Tienen almuerzo de 6:00 a.m a 10:00 a.m Unico defecto no todas las maquinas de hielo funcionan.
Frequently Asked Questions About Hampton Inn & Suites Chicago/Hoffman Estates
What types of rooms are available at Hampton Inn & Suites Chicago/Hoffman Estates?
The hotel offers 50 two-room suites and 89 standard hotel rooms for guests.
Is breakfast included when staying at Hampton Inn & Suites Chicago/Hoffman Estates?
Yes, a free buffet breakfast is available daily for guests.
Does the hotel offer free Wi-Fi to its guests?
Yes, free Wi-Fi is available throughout the hotel, including public areas and internet terminals.
Are pets allowed at the Hampton Inn & Suites Chicago/Hoffman Estates?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features does the hotel provide?
The hotel has accessible parking, elevators, and is mobility accessible to ensure comfort for all guests.
Is parking available for guests, and is there a fee?
Yes, self-parking is available for free at the hotel.
Does Hampton Inn & Suites Chicago/Hoffman Estates have fitness and wellness facilities?
Yes, the hotel features a free fitness center with equipment such as free weights, elliptical machines, weight machines, and treadmills, and also offers a hot tub and an indoor pool.
Are there convenience stores or shops nearby the hotel for any immediate needs?
Yes, the hotel itself has a convenience store, and nearby there are places like Sensient Tech (grocery store) and other retail options for guests to access essentials.
What nearby hotels or accommodations are in the vicinity of Hampton Inn & Suites Chicago/Hoffman Estates?
Nearby hotels include Hampton by Hilton, Hawthorn Suites by Wyndham, and MainStay Suites, providing additional lodging options close to this hotel.
What local dining options are available nearby the hotel?
Nearby dining options include Elliott's Off Broadway restaurant and McDonald's Donna Baffoe fast food restaurant, offering a variety of meal choices for guests before or after their stay.