Business Details
About
Hotel
The Hampton Inn and Suites St. Louis-Edwardsville hotel is conveniently located on I-270: in the Glen Carbon area which offers the best of Southwestern Illinois. Whether you have come to enjoy the areas increasingly famous bike and walking trails, visit Southern Illinois University at Edwardsville 3 miles up the road, or catch a sporting event in St. Louis....there is always something to do in the Glen Carbon area.
Whether you choose one of our standard rooms or one of our spacious king studio suites, the comfortable and familiar amenities you have come to expect from Hampton are ready and waiting for you. Here at the Hampton Inn and Suites St. Louis-Edwardsville Glen Carbon Illinois hotel, our commitment is evident from the moment you arrive!
During your stay at the Hampton Inn and Suites St. Louis-Edwardsville Glen Carbon Illinois hotel, enjoy our state of the art fitness room, indoor pool, whirlpool, and complimentary high-speed internet. At the Hampton Inn and Suites St. Louis-Edwardsville Glen Carbon Illinois hotel you will also enjoy your USA Today Newspaper in our breakfast room basking in the sunlight of our floor to ceiling windows or curled up in front of the fireplace. Enjoy a fresh cup of coffee while watching TV in the breakfast room. Speaking of breakfast, don't forget our complimentary On the House hot breakfast every morning! Our hotel meeting room is the perfect location for those on the road business and brainstorming gatherings. We look forward to your visit and we love having you here at the Hampton Inn and Suites St. Louis-Edwardsville Glen Carbon Illinois hotel.
Location
Hampton Inn & Suites St. Louis-Edwardsville
5723 Heritage Crossing Drive, Glen Carbon, IL
62034, United States
Hours
Reviews
4.0
660 reviews
5 stars
307
4 stars
176
3 stars
76
2 stars
43
1 star
58
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted unclean rooms, with reports of hair, stains, and dirty bathrooms.
Staff Performance
While some guests praised friendly staff, many reported poor service, including unhelpfulness and lack of responsiveness.
Facility Condition
Guests noted that the hotel is outdated and in need of maintenance, with issues like broken appliances and mold.
Noise Complaints
Several reviews mentioned noise disturbances from other guests, impacting the ability to sleep.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it lacking in quality and variety.
- NGNicole GardnerNov 10, 20252.0The rooms were not fully cleaned. Multiple pubic hair in the tub, dirty wash cloth on the stinky shower curtain, floor not vaccumed, dirty microwave, disposable flossers in all thebhoding places, dead and live bugs throughout the room. Public spaces dirty unvaccumed floors and dirty public bathrooms. The pool the kids were excited about is an ice plunge and everyones lips were blue within minutes. The hot tub is filled with concrete and pool towels were unavailable. The cleaning staff is not on duty daily to keep up with laundry and cleaning. We booked a king suite months ago and were given a double queen saying they couldn't do anything about it because now all the kings were unavailable (probably unbooked just not cleaned). They refuse any discount or refund for any of this. Giving two stars because i have not been bit by bed bugs and the building has been updated and they do some marginal cleaning. But i would never recommend staying here and we wont be back.
- RARylee AllenOct 11, 20252.0Lucky the lady at the front was sweet. She was nice enough to give us a refund. That's where my good review stops. The garbage in our room wasn't emptied, my kids found a toy under the bed, so you know the floors weren't cleaned well, and there were hairs in the bathroom. The pool was disgusting. There was mold everywhere -walls and floor/pool deck, running into the pool. Like legit green stuff leaking into the pool. The water was a bit murky, but clear enough to see how gross the bottom was.
- FFFundyiiiSep 28, 20253.0Like almost every Hilton property: Hampton Inn, Garden Inn, Double Tree, Embassy Suites, it needs upgrading. But the staff is always welcoming and very helpful.
- LPLovely PriceSep 19, 20251.0Upon arrival, we were not greeted by the front desk, nor were we acknowledged. Furthermore, the room and bathroom were not clean.
- CHChristopher HawkinsAug 19, 20253.0I stayed one night. Room was clean , staff was friendly and helpful. Only complaint was the noise when trying to go to sleep for the night.
Frequently Asked Questions About Hampton Inn & Suites St. Louis-Edwardsville
What are the check-in and check-out times at Hampton Inn & Suites St. Louis-Edwardsville?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is breakfast included in the stay at Hampton Inn & Suites St. Louis-Edwardsville?
Yes, complimentary hot breakfast is available every morning.
Does the hotel offer free Wi-Fi access?
Yes, free Wi-Fi is available throughout the hotel, including public areas and a public internet terminal.
Are pets allowed at Hampton Inn & Suites St. Louis-Edwardsville?
Yes, both cats and dogs are welcome guests at the hotel.
What accessibility features does Hampton Inn & Suites St. Louis-Edwardsville have?
The hotel offers accessible parking, an accessible elevator, and is mobility accessible.
What fitness and recreational amenities are available at the hotel?
Guests can enjoy a free fitness center with equipment like treadmills, ellipticals, and free weights, an indoor pool, and a hot tub.
Does Hampton Inn & Suites St. Louis-Edwardsville provide parking facilities?
Yes, free self-parking is available for guests at the hotel.
What nearby options are available for pet care services?
Nearby, you can find Club Whisker Bones, which offers pet boarding, pet services, and dog training, making it convenient for pet owners staying at the hotel.
Are there fitness facilities close to the hotel besides the hotel’s fitness center?
Yes, The Annex, The Sports Academy, and Elite FT are nearby gyms and sports clubs where guests can engage in additional fitness activities.
Where can guests find convenience stores or gas stations near the hotel?
bp America is located nearby and serves as a gas station, convenience store, and liquor store, providing guests with easy access to supplies and fuel.