At Embassy Suites, we offer guests more with every stay, like two-room suites, free cooked-to-order breakfast, light, open atriums and complimentary snacks and beverages at the nightly Evening Reception. We're proud to provide a comfortable environment for families and business travelers in our more than 200 unique hotels. Whether you're on business or traveling with the kids - stay with us and see what all the more is really about at Embassy Suites!
Location
Embassy Suites by Hilton Chicago North Shore Deerfield
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Ana, Irma, and Estrella for their exceptional service.
Breakfast Quality
The breakfast received high marks for its variety and quality, with many guests enjoying the made-to-order omelets and overall selection.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty rooms and bathrooms, with some guests reporting pest issues.
Room Comfort
While some guests found the rooms spacious and comfortable, others noted issues with outdated furnishings and inadequate air conditioning.
Location Concerns
The hotel is situated in a less desirable area, surrounded by abandoned buildings, which some guests found unappealing.
RL
Rick Lupert
6 days ago
4.0
I had a great experience at this Embassy Suites for one night. It was nicely situated in an area close to where I needed to be and relatively not far from O'Hare.
The hotel is large with ample and free parking.
The staff who checked me in were very nice (including the trainee) who was very friendly and confident.
The room itself, although not a boutique hotel, was updated and modern enough to not feel like a generic motel. It was clean and spacious (and 2 rooms as it's an all suite hotel so there was plenty of space.)
I loved that the fitness room was open 24/7 so I could get my steps in even if I got back late.
I had a little bit at the included breakfast buffet (which was popping at 8 in the morning on a Saturday.) There were plenty of basic options and the coffee was serviceable.
I'd definitely stay here again if I was coming back to this part of the greater Chicago area.
JC
Jonathan Covarrubiass
Nov 16, 2025
5.0
Best hotel to stay especially in the area very very comforting
SH
Steve Horak
Nov 15, 2025
4.0
Nice solid
EA
Eric Akslen
Nov 8, 2025
5.0
I stayed here one night as it was in close proximity for a business meeting. Overall it was excellent. The suite-style room was plenty for one person. The evening manager reception was a nice touch with free drinks each evening. And the breakfast - WOW! Made-to-order omelets in addition to all other traditional continental breakfasts. The hotel manager, I assume, even walked around to greet and speak with guests as I was eating. There are a couple minor observations that did not affect my stay. The shower head felt low (I'm 6' tall and it was at eye-level), so had to squat down a bit but easy enough to accommodate. I also thought the fitness center was too small for the size of the hotel. The weight selection was great, but thought they could have used a couple more treadmills. There could also have been more technology ports, like USB or USB-C, throughout the room, although I was able to manage. These three items did not negatively affect my stay or experience. Overall, I would not hesitate to stay here again and would highly recommend this hotel to anyone needing to stay in the area.
RR
Rayge87
Oct 19, 2025
5.0
In town for work with some of the best accommodations in recent memory. Breakfast in the morning, early dinner and a night cap, all in one place.
Clean location, close to everything with an excellent staff.
I highly recommend this location if you're in the area!