Business Details
About
HotelHampton Inn
The Hampton Inn-Columbia is conveniently located along I-255, near St. Louis. It features 77 beautifully decorated rooms & suites all equipped with Cloud Nine Hampton Inn Bedding, flat-screen TV, coffee maker, hair dryer, iron, & ironing board. All rooms & public areas also feature complimentary wireless High Speed Internet Access. The hotel offers complimentary On the House hot breakfast, a fitness center, meeting room and indoor heated pool. It is near many local businesses, including The Falls Convention Center. We are also close to several major attractions, including the St. Louis Arch, Busch Stadium, Gateway International Raceway and Cahokia Mounds.
Location
Hampton Inn St. Louis-Columbia
165 Admiral Trost Dr., Columbia, IL
62236, United States
Hours
Reviews
4.2
670 reviews
5 stars
369
4 stars
179
3 stars
60
2 stars
27
1 star
35
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with room cleanliness, including mold, dirty bathrooms, and unkempt common areas.
Staff Performance
While many customers praised the friendliness and helpfulness of the staff, there were also complaints about unprofessional behavior and poor customer service.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying it while others found it lacking in quality and variety.
HVAC Problems
Several guests reported issues with the heating and cooling systems, leading to uncomfortable room temperatures.
Location and Amenities
The hotel is conveniently located near restaurants and shops, but some guests noted a lack of nearby dining options.
- SJSir Joshua1 day ago5.0A very welcoming feeling, wonderful staff and an amazing room!!!
- JCjim collins3 days ago4.0Easy access, rooms clean.
- DDDana DiepNov 16, 20255.0Wonderful breakfast selection, clean rooms, and kind staff!
- DMDan MNov 1, 20252.0The HVAC is just horrible. You can set the wall to 71 degrees and it will heat up to 78 then throttle down to 65. I've never seen such horrible temperature control in my life. Not only does it make it hard to sleep, I can only imagine what that sort of thing does to utility cost. The pantry i. The front was a joke, with almost nothing for snacks or not a single diet drink. Thankfully cvs is across the way, but still very inconvenient a d again lost margins for the hotel. Then for several breakfast the oatmeal was oat flavored water. Just a lot of little things that makes this one of the worst Hampton inns I've been in. And with my diamond status for the last 2 years, I've seen a lot. Definitely needs new management that has experience and competence.
- FFFee FeeOct 11, 20253.0Lacks nearby dining and shopping options. The tub hadn’t been cleaned. Had mold and dirt inside. Bathroom floor was sticky. Toilet was not scrubbed. Only thing they did was replace the towels. The beds looked decent. I was only using one but being that the bathroom was so dirty I second guessed whether they had taken short cuts on the linen as well. First morning I woke up sick. I’m allergic to mold so I’m wondering if this contributed to it. I did utilize the tea and coffee station downstairs in the lobby, which I’d say is the highlight of this hotel. It’s well maintained and always well stocked. I did go to eat breakfast one morning and the sausages looked undesirable and greasy and the eggs..well of course they’re powdered eggs so they look like most hotel eggs. The oatmeal was dried out. But I did get downstairs at the end of breakfast so this part is excusable. I will say that I had to call downstairs to the front desk TWICE because the young ladies who were cleaning the rooms were extremely loud and yelling down the hallway to each other while I was resting for work. That was so inconsiderate and unprofessional. Front desk staff could use a class on providing good old fashioned customer service because whenever I called with an issue they made me seem like an inconvenience to them. And housekeeping supervisor needs to better monitor their team. It’s no reason for these rooms to look like this and the hotel does not seem to be old and ran down just not properly maintained.
Frequently Asked Questions About Hampton Inn St. Louis-Columbia
What types of rooms are available at Hampton Inn St. Louis-Columbia?
The hotel offers 77 beautifully decorated rooms and suites all equipped with Cloud Nine Hampton Inn Bedding, flat-screen TV, coffee maker, hair dryer, iron, and ironing board.
Is free Wi-Fi available at Hampton Inn St. Louis-Columbia?
Yes, complimentary wireless High Speed Internet Access is available in all rooms and public areas.
Does Hampton Inn St. Louis-Columbia provide free parking?
Yes, self-parking is available for free at the hotel.
Are pets allowed at Hampton Inn St. Louis-Columbia?
Yes, pets are welcome at the hotel, including both cats and dogs.
What dining options does Hampton Inn St. Louis-Columbia offer?
The hotel provides a complimentary 'On the House' hot breakfast with buffet options but does not have a restaurant or bar on site.
Is Hampton Inn St. Louis-Columbia accessible for guests with mobility issues?
Yes, the hotel features accessible parking, an accessible elevator, and is mobility accessible throughout the property.
What fitness facilities are available at Hampton Inn St. Louis-Columbia?
The hotel has a free fitness center equipped with elliptical machines, treadmills, and free weights.
Are there any nearby medical facilities to Hampton Inn St. Louis-Columbia?
Yes, nearby medical centers include BJC Medical Group at Columbia, Mercy Clinic Primary Care - Columbia, and Mercy Clinic Heart and Vascular - Columbia, providing convenient access to healthcare for guests.
What nearby entertainment options are available around Hampton Inn St. Louis-Columbia?
Guests can enjoy nearby entertainment such as West Park Bowl and Columbia Bowling Alley for bowling, as well as easy access to the St. Louis Arch and Busch Stadium for sightseeing and sports.
How can guests access the Hampton Inn St. Louis-Columbia by public transportation or local amenities?
The hotel is conveniently located near multiple ATMs like CEFCU ATM and The Exchange Network, as well as services such as UPS Access Point location. This makes it easy for guests to access financial and courier services during their stay.