Homewood Suites by Hilton Chicago West Loop Fulton Market Area
4.5725 reviews
Business Details
About
Extended Stay Hotel
With on-site parking, a garden terrace, self-pour bar, and an indoor pool, Homewood Suites by Hilton Chicago West Loop Fulton Market Area offers an exceptional extended stay in Chicago's West Loop and steps to Fulton Market - full of dining, shopping, nightlife, and the city's top businesses.
This pet-friendly hotel is within two blocks of Chicago Transit, Authoritys, Clinton, Green, Pink L, and Ogilvie Transportation Center. We're six blocks from Union Station. We are also close to the Illinois Medical District.
Spacious studio suites feature full-sized kitchen appliances, free WiFi, and an HDTV, while our corner suites add city and skyline views to these standard facilities. Accessible rooms are equipped with roll-in showers or transfer tubs and communication features. Included with each stay is a hot, full breakfast each morning and a hosted evening social on select weekday evenings.
Take advantage of our downtown Chicago meeting space to host a seminar or reunion for up to 100 people. The garden terrace is open seasonally while the business center is available whenever you need it. Enjoy a workout using weights and cardio equipment while watching TV in the fitness center.
We look forward to your visit to Homewood Suites by Hilton Chicago West Loop Fulton Market Area.
Location
Homewood Suites by Hilton Chicago West Loop Fulton Market Area
118 N Jefferson, Chicago, IL
60661, United States
Hours
Reviews
4.5
695 reviews
5 stars
477
4 stars
151
3 stars
37
2 stars9
1 star
21
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many guests praised the cleanliness of the hotel and rooms, several reviews highlighted issues with unclean rooms and bathrooms, including hair and sticky floors.
Staff Service
The staff received numerous compliments for their friendliness and helpfulness, with specific mentions of exceptional service from individuals like Brianna and Anette.
Location
Guests appreciated the hotel's convenient location, close to restaurants and attractions, making it easy to explore the city.
Breakfast Quality
The breakfast was generally well-received, with many guests enjoying the variety and quality, although some suggested improvements and more options.
Room Issues
Several guests reported issues with room amenities, such as malfunctioning air conditioning, uncomfortable mattresses, and cleanliness concerns.
- MKmadison keliinNov 6, 20255.0I got ready for my wedding here. Staff were friendly and helpful. Had a lovely stay.
- CRC RennaOct 31, 20255.0What a wonderful, beautiful, spacious hotel! Staff was so kind but super efficient at check in. Our flight got us in decently early, and they allowed us to check in at 10am! Check in took less than 5 minutes and service was delivered with a smile. Our room was clean and the perfect temperature upon arrival which really took it the extra mile for me. Beds were nice, pillows were lovely, and everything was spotless. Now the real reason I decided to even write a review and give this place 5 stars? A wonderful lady named, Annette. She took this place from feeling like a nice place to stay, to somewhere where I could truly feel at home. She was working the breakfast buffet (which is AWESOME might I add) and her kindness will never be forgotten. Ensuring we had a smooth dining experience and asking us how our morning was. Making sure the breakfast area was not only tidy but spotless. Coming to our table and asking if there was anything she could clean up for us. She was an absolutely sweetheart and you could tell she genuinely cared about her job. I’m a firm believer that every job is important and to see the way people come through hotels and don’t clean up after themselves is crazy. Annette was happy to help us. She was happy to chat and ask us about our time in Chicago. She made the experience delightful and started off our morning on a wonderful note. Annette, we cannot thank you enough for your kindness and excellent service. We see you, and we APPRECIATE you. YOU made our trip. ❤️ This is the kind of place you want to stay at! 😊
- CSChristina StringhamOct 26, 20255.0Stayed here for three weeks for a business trip. Probably the best complementary breakfast I’ve ever had in my entire life. Hugh selection great quality variations throughout the days. Very clean hotel room. All the staff are very helpful, polite and happy to be at work. First time traveling anywhere without my family or alone for that matter. I feel very safe here and at home. Sad to be leaving in a few days, but would recommend this hotel to anyone. Additionally, you’re in the middle of downtown walking distance or a scooter ride away from everything you would ever want to see in Chicago
- ARAaron rossOct 15, 20253.0Let me start by saying the hotel itself is nice, big clean rooms. Welcoming all around. The reason I have a problem with this hotel is the “Fulton tap” which is actually a great idea and I would have spent hundreds of dollars at this bar/tap room. The key card that is needed to pour a beer has so many problems. If you drink your beer to fast then the system thinks you’re pouring for others. (Which why would that matter if I paid to preload the card) I had to go back to the front desk 5 separate times to have them (reactivate) my card. After all that and preloading my card with $150, (WHICH IS NON REFUNDABLE BTW) I’m an avid beer drinker. I found all kinds of floaties in my beers. Multiple different cups and different beers. (See pictures) The other huge problem with the Fulton tap is it counts by oz’s poured. Probably 3-5 of my drinks came out spitting and splashing filling the entire cup full of foam, it still charges like you got a full glass. So you’re SOL for those drinks. I called to complain to the front desk in hopes that they would do something about it because I wanted to still use my money and enjoy my drinks. The person at the desk told me they would get in touch with the manager and get back to me. 3 days went by with nothing but silence from the hotel. Would you go back and get more beer? So not only am I out my $150 but I also now have no drinks. After spending $4,000 on the room. $600 on incidentals and $150 on beer. I’m extremely disappointed.
- CNConnie NavarroSep 28, 20255.0Very clean, well cared for
Frequently Asked Questions About Homewood Suites by Hilton Chicago West Loop Fulton Market Area
What are the check-in and check-out times at Homewood Suites by Hilton Chicago West Loop Fulton Market Area?
Check-in time is at 4:00 PM and check-out time is at 12:00 PM.
Does the hotel offer free breakfast?
Yes, the hotel offers free breakfast to its guests.
Are pets allowed at Homewood Suites by Hilton Chicago West Loop Fulton Market Area?
Yes, pets including dogs and cats are welcome at the hotel.
Is parking available for guests at the hotel?
Yes, both self-parking and valet parking are available for guests.
Does Homewood Suites offer accessibility features?
Yes, the hotel is mobility accessible and offers accessible parking and elevators, including rooms with roll-in showers and communication features.
What are the options for fitness and recreation at the hotel?
The hotel features a free fitness center and an indoor pool for guests to enjoy.
Can guests use digital keys and contactless check-in/out at the hotel?
Yes, the hotel offers digital guest room keys and contactless check-in and checkout options.
Are there nearby restaurants where guests can dine around the hotel?
Yes, guests can enjoy dining at nearby restaurants such as Sepia, avec Restaurant, Fulton Tap, and Blackbird, all within close proximity to the hotel.
Which nearby hotels are located close to Homewood Suites by Hilton Chicago West Loop Fulton Market Area?
Nearby hotels include Hampton by Hilton and Hampton Inn Chicago West Loop Fulton Market Area, offering guests additional lodging options.
Are there convenient public transit options near the hotel?
Yes, the hotel is within two blocks of Chicago Transit Authority stations including Clinton, Green, and Pink Lines, as well as the Ogilvie Transportation Center. It's also six blocks from Union Station, making public transit easily accessible for guests.