Business Details
About
HotelExtended Stay Hotel
With an excellent location in the heart of Chicago, our Home2 Suites by Hilton Chicago River North is the ideal home base for your next business or leisure trip. Visit Chicago’s Magnificent Mile or the famed Navy Pier for some of the city’s best dining, shopping, and attractions. Chicago-O’Hare International Airport is just 30 minutes from our hotel.
After a long day of work or exploring the city, stretch out in a comfortable and spacious suite. The living area features a large HDTV and full-size sofa bed, and the fully equipped kitchen includes a refrigerator, dishware and microwave. Enjoy free WiFi, an ergonomic work desk, and moveable furniture.
Start each morning with free breakfast, including favorites like waffles, fruit, eggs, and oatmeal. Hot, fresh coffee and tea is always available for free in the Oasis. If you want a snack, stop by our 24-hour Home2 MKT® store. Take a dip in our indoor saline pool or multitask with a workout and load of laundry in our Spin2 Cycle facility. Our boardroom is perfect for small meetings and events. We also offer an onsite ATM and concierge desk.
Location
Home2 Suites by Hilton Chicago River North
110 West Huron St, Chicago, IL
60654, United States
Hours
Reviews
3.9
1,153 reviews
5 stars
564
4 stars
246
3 stars
126
2 stars
82
1 star
135
What are people saying?
AI-generated from recent customer reviews
Location
Guests appreciated the hotel's central location, making it convenient for exploring Chicago.
Staff Service
While some staff members received praise for their helpfulness, others were criticized for rudeness and unprofessional behavior.
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including unclean rooms and inadequate housekeeping.
Breakfast Quality
The complimentary breakfast was frequently described as basic and lacking variety, with some guests expressing disappointment.
Room Comfort
Guests reported mixed experiences regarding room comfort, with some mentioning issues like uncomfortable beds and noise disturbances.
- JPJames PerkinsNov 15, 20255.0I think Home2 Suites is generally a great value as a chain, you get a lot for the price. In fairness, I have stayed in locations in smaller markets that have exponentially more space in the rooms, but for a more compact major city there's still plenty of space to stretch out. The staff that we interacted with were kind and helpful, they gave us directions to train stations and recommendations. The room was clean and well appointed. The location is close enough to anywhere you want to go. I have stayed at boutique type hotels in Chicago to try new things and, while I wouldn't discourage the adventurism of that, sometimes for a spur of the moment trip a good, consistently reliable name is just a good choice. We had a very good experience.
- SJSarissa JohnsonNov 14, 20254.0The room was nothing special, but the location was good for our needs. The staff was very friendly. Breakfast was crowded with no available seating, and most everything was empty when we arrived to eat around 9:30am on Saturday morning. That's the only reason for the 4 star review on service.
- DWDaniela WelchNov 9, 20251.0El servicio de este hotel es realmente deficiente. Cuando uno se hospeda, espera que se cumplan con los servicios básicos que normalmente se ofrecen, como la limpieza diaria de la habitación. Durante toda nuestra estancia solicitamos que realizaran la limpieza, retiraran la basura y nos proporcionaran toallas limpias, pero en ningún momento lo hicieron. El último día, el gerente nos pidió que Expedia se pusiera en contacto con ellos para evaluar una posible compensación por los inconvenientes sufridos. Sin embargo, cuando Expedia se comunicó, informaron que no existía ningún registro de dicha solicitud. En resumen, para evitarse un mal rato, les recomiendo buscar otro hotel.
- ANAnıl NaneciNov 5, 20251.0This morning, we informed Ashley at the front desk that our room hadn't been cleaned and that the towels we'd left the first day hadn't been brought. Ashley looked at the papers and, without looking up, said, "Okay, you can go." Of course, the room hadn't been cleaned, and our towels hadn't arrived. I've never seen reception with such poor communication. I've experienced bad situations in hotels, but reception has always communicated well. This hotel is definitely not a Hilton. Don't choose it. If you have a problem, don't expect a solution.
- AQAngie QuigleyNov 2, 20252.0This Hotel should be 2 2-star hotels. The smell of the rooms was terrible, like very strong food, the towels was dirty. We paid 450$ 1 night and honestly I thought we would get a better 🌟 breakfast was horrible do not wait for only pancake, water coffee 👎 and not fruits, poor cereal and done. I do not recommend this hotel for 400$ a night better options under those prices. I still can't believe I paid that money for this. The environment is so loud noise 🔊 at night. I barely sleep. Also the checkout at 11 is terrible..
Frequently Asked Questions About Home2 Suites by Hilton Chicago River North
What types of rooms does Home2 Suites by Hilton Chicago River North offer?
The hotel offers comfortable, spacious suites with a living area featuring a large HDTV and full-size sofa bed, a fully equipped kitchen including refrigerator, dishware, and microwave, ergonomic work desk, and moveable furniture.
Is Home2 Suites by Hilton Chicago River North pet-friendly?
Yes, pets including cats and dogs are welcome at the hotel.
What accessibility features are available at the hotel?
The hotel has accessible parking, accessible elevators, and is mobility accessible to accommodate guests' needs.
Does the hotel provide free WiFi?
Yes, free WiFi is available in public areas along with public internet terminals.
Are breakfast and fitness facilities available?
Free breakfast is provided each morning, and guests can use the fitness center for free.
What are the check-in and check-out times?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is parking available at Home2 Suites by Hilton Chicago River North?
Yes, both self-parking and valet parking are available for guests.
How may I book a room at the hotel?
You can book a room via the Hilton app or the hotel's official Hilton website.
What nearby restaurants can guests visit around the hotel?
Guests can enjoy dining at nearby restaurants such as Ambar Chicago (European cuisine), LM Bistro (French cuisine), Storyville Chicago (Cajun and Creole), Super Franc (Italian and steakhouse), and Moti Modern Indian.
Are there any fitness or wellness studios near the hotel?
Yes, guests can visit HOTWORX - Chicago (River North) for yoga, and From The Center Pilates Studios as well as BODYROK River North Studio for pilates and gym activities.
What nearby entertainment options are available for guests at Home2 Suites by Hilton Chicago River North?
Guests can enjoy nightlife and music at nearby spots like Underground Wonder Bar, Fedora Lounge, Lulu's Speakeasy, and The Godfrey Hotel lounge and cocktail bar.