Hilton Grand Vacations Club Chicago Magnificent Mile

4.1
297 reviews

About

HotelHilton Grand Vacations
Enjoy a premium location between the Magnificent Mile and Navy Pier when you stay at Hilton Grand Vacations Club Chicago Magnificent Mile. Located on the top floor of the Doubletree, our vibrant hotel places you walking distance from top Chicago attractions. Savor delicious onsite dining, enjoy a workout in our state-of-the-art fitness center, or relax by our seasonal rooftop pool, complete with bar and terrace. Every spacious room and suite at our Downtown Chicago hotel features a comfortable couch, mini-fridge and 55" wall mounted HDTV. Upgrade to a suite for a living room with queen sofa bed, dining table with 4 chairs and wet bar. For cozy dining in the privacy of your room or suite, choose Room Service, available between 3pm and 11pm. Enjoy all the amenities you need to unwind or stay productive throughout your stay. Get work done in the 24-hour business center, swim in our seasonal pool, grab snacks in the lobby market, or work out in our modern fitness center. Enjoy warm, friendly dining at HotHouse restaurant, ideally located in the lobby. Fill up on a buffet breakfast, savor shareable plates, sliders, flatbreads, salads and desserts, then relax with Illinois craft beers and exceptional cocktails. Hosting an event near Hilton Grand Vacations Club Chicago Magnificent Mile? Choose us as the overnight accommodation for you or your guests.

Location

Hilton Grand Vacations Club Chicago Magnificent Mile
300 E Ohio Street, Chicago, IL
60611, United States

Hours

Reviews

4.1
297 reviews
5 stars
179
4 stars
52
3 stars
24
2 stars
14
1 star
28

What are people saying?

AI-generated from recent customer reviews

Location

Guests praised the hotel's excellent location, being close to major attractions like the Magnificent Mile and Navy Pier.

Cleanliness

Many reviews highlighted the cleanliness of the rooms and common areas, contributing to a positive overall experience.

Staff Service

While some guests appreciated the friendly and helpful staff, others reported inconsistent service and communication issues.

Amenities

The hotel offers good amenities, including a rooftop pool and on-site dining options, but some guests noted missing items in rooms and high parking fees.

Timeshare Concerns

Several reviews expressed dissatisfaction with the timeshare presentation process and issues related to booking and customer service.
  • LK
    Liu Kevin
    Dec 27, 2025
    1.0
    Checked me into a wrong room, promised to provide $100 credit but credit was never deposited despite multiple calls to management…
  • KM
    Kelley Maynard
    Nov 26, 2025
    5.0
    Once the nicest hotels I’ve ever stayed in. I don’t have one negative word to say about my stay. I am very picky about hotels and spent a lot of time researching a place to stay. I was not disappointed at all. Everything was updated, very clean, and inviting. I did have to dodge the time share staff a few times but a small inconvenience! Highly recommend!
  • LL
    Lori Lodics
    Nov 24, 2025
    5.0
    Everything was wonderful except the Market. Advertised to be open until 7 pm on Sunday and they were closed down by 5. Gustavo, the bartender at HotHouse, was especially nice.
  • AM
    Arturo Morales
    Nov 18, 2025
    5.0
    Great front desk atention and service. Also there is other area that give you options for visit at the city and local restaurants..Very helpful
  • DM
    Denise Miller
    Nov 2, 2025
    4.0
    Wonderful stay! The hotel is in a perfect location — just steps from the Magnificent Mile, great restaurants, and all the best downtown attractions. The lobby and common areas are modern and welcoming, and the whole property feels clean, safe, and well-maintained. The staff was fantastic — friendly, professional, and always ready to help. Check-in was smooth, and everyone we interacted with made us feel genuinely welcome. The room was spacious, comfortable, and very clean, with a great view and all the amenities you’d expect from a high-end hotel. Beds were super comfortable, and we slept great. We also enjoyed the rooftop pool and lounge — such a nice bonus in the city! Overall, an excellent experience from start to finish. Highly recommend for anyone staying in downtown Chicago — whether for business, family, or a weekend getaway.

Frequently Asked Questions About Hilton Grand Vacations Club Chicago Magnificent Mile

What are the check-in and check-out times at Hilton Grand Vacations Club Chicago Magnificent Mile?

Check-in time is 4:00 PM and check-out time is 11:00 AM.

Does the hotel offer free Wi-Fi to guests?

Yes, the hotel provides free Wi-Fi in public areas along with a public internet terminal.