Business Details
About
Hotel
Welcome to Hilton Garden Inn Chicago McCormick Place. Ideally located in McCormick Square, this contemporary hotel forms part of Hilton's first ever tri-branded hotel, featuring Hilton Garden Inn, Hampton Inn and Home2 Suites.
Our brand new hotel offers an unbeatable location, directly connected to McCormick Place via an indoor sky bridge and adjacent to the all-new Wintrust Arena. We are also located just two blocks from the Green Line 'L' Stop, providing easy access to Chicago's many attractions including Millennium Park, Navy Pier, and Soldier Field.
Kick back and relax in your comfortable guest room or suite at Hilton Garden Inn. Each of our modern rooms feature 55-inch HDTV's, complimentary WiFi, a work area, and homelike amenities including a microwave, mini-fridge and Keurig coffee/tea maker. Other great amenities in the hotel include a 24-hour business center, Pavilion Pantry, fitness center, and a saline indoor pool.
Location
Hilton Garden Inn Chicago McCormick Place
123 East Cermak, Chicago, IL
60616, United States
Hours
Reviews
4.1
1,152 reviews
5 stars
658
4 stars
249
3 stars
82
2 stars
58
1 star
105
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple guests reported unsanitary conditions, including dirty towels, unflushed toilets, and mold in showers.
Service Quality
Customer service experiences varied; some guests praised staff for being friendly and helpful, while others reported rude interactions and unhelpful responses.
Check-In Delays
Several reviews mentioned long wait times for check-in, with some guests experiencing over an hour of waiting.
Room Maintenance
Guests noted issues with room maintenance, including malfunctioning appliances, noise from other rooms, and cleanliness concerns.
Location Convenience
The hotel is well-located for events at McCormick Place, with easy access via a skybridge, but some guests found the surrounding area lacking in dining options.
- SFSergey Fedosov4 days ago5.0No less than ideal. Rooftop access with lounge and bar. The views are incredible.
- AMAtomic Mann4 days ago5.0Great place to stay. Rooms are nice and the service is friendly
- A2Aubrie 23Nov 16, 20254.0This hotel is very nice. Super well kept and the staff were super professional. I think you definitely get what you pay for plus more. The breakfast is super good but not complimentary. The views at the rooftop are amazing and would recommend going at least once. This was our second trip to this hotel. The first time we stayed on floor 15 and this recent trip we stayed on floor 19. If you value your sleep or have an early flight I would really recommend not getting any high floor. The VU rooftop bar has events that play loud music which caused us to not be able to fall asleep due to the bass coming from the rooftop. I called front desk at midnight asking when they would be shutting off the music and she said they would be “ending soon” the music lasted until 1:45am. Overall I love this hotel but definitely will not stay on higher floors again.
- JOJerome O.Oct 8, 20251.0I booked a few nights stay at this location for a conference. I reached out for possible early check-in. I knew that it would not be guaranteed. Since I am a Hilton Honors member I chose my room. I arrival around 11:20 am. They checked in multiple people while I waited in the lobby. At no point throughout the entire time I waited did they ever check on or give me an update. I went up to them at least four times the last being at approximately 5pm (an hour past their check in time). The room I was put in to the floor ice machine was not working. The fridge was loud. I also filed a complaint with the empty promise of points that up to a week have never showed up.
- APAndrew P.Sep 23, 20251.0In my room I was given a towel with someone else's dried blood on it, and management refused to contact me regarding this issue. I made multiple attempts to speak with them at the desk (employees there acted confused and just deferred the issue even after seeing the towel in question), or have them reach out to me. I've had better stays and experiences at 2 star hotels.
Frequently Asked Questions About Hilton Garden Inn Chicago McCormick Place
What are the check-in and check-out times at Hilton Garden Inn Chicago McCormick Place?
Check-in is at 4:00 PM and check-out is at 11:00 AM.
Is Hilton Garden Inn Chicago McCormick Place accessible for guests with mobility impairments?
Yes, the hotel offers accessible parking, an accessible elevator, and is mobility accessible.
Does Hilton Garden Inn Chicago McCormick Place allow pets?
Yes, both cats and dogs are allowed, making the hotel pet-friendly.
What amenities does Hilton Garden Inn Chicago McCormick Place offer for fitness and relaxation?
The hotel has a free fitness center and a saline indoor pool for guests to enjoy.
Are there restaurants and bars available at the hotel?
Yes, the hotel features three restaurants and has a bar available for guests.
Is parking available at Hilton Garden Inn Chicago McCormick Place?
Yes, parking is available including valet parking services.
Is free WiFi available at Hilton Garden Inn Chicago McCormick Place?
Yes, complimentary WiFi is available in public areas along with public internet terminals.
Are there nearby public transit options to reach Hilton Garden Inn Chicago McCormick Place?
Yes, the hotel is just two blocks from the Green Line 'L' Stop, which provides easy access to many Chicago attractions.
What nearby dining options are near Hilton Garden Inn Chicago McCormick Place?
Nearby dining includes restaurants and bars such as VU Rooftop Bar, Fatpour McCormick, Fatpour Tap Works, Il Culaccino Italian Restaurant, and Haidilao HotPot Chicago.
What nearby hotels are close to Hilton Garden Inn Chicago McCormick Place?
Nearby hotels include Home2 Suites by Hilton Chicago McCormick Place, Hampton by Hilton, Hampton Inn Chicago McCormick Place, McCormick Square Hotel, and Lexington Hotel.