Business Details
About
HotelHilton Garden Inn
Hilton Garden Inn Chicago Central Loop is a located in a historic building in the heart of Chicago’s financial district and across the street from Willis Tower, home of Chicago Skydeck. After you check in, you will experience our modern guest rooms with Smart TVs to stream your favorite shows, Wi-Fi, Keurig Coffee makers, microwaves, mini-refrigerators, and of course comfortable beds for a great night’s rest. Head to our fitness center and hop on a bike or treadmill or utilize our weights for a personalized workout. Our on-site restaurant, Depot is open and available for breakfast, lunch, and dinner with a range of made-to-order and grab-n-go selections.
Our Chicago hotel also offers meeting space when you need to gather. We're set in the bustle of the Loop neighborhood, surrounded by award-winning restaurants and theatre. Legendary attractions such as Millennium Park, Chicago Riverwalk, and the Shops on State are minutes away. This beautiful hotel is a short train or bus ride to baseball, football, basketball, and hockey games, where you can cheer on your favorite Chicago teams.
Location
Hilton Garden Inn Chicago Central Loop
245 S. Franklin St., Chicago, IL
60606, United States
Hours
Reviews
4.3
417 reviews
5 stars
276
4 stars
74
3 stars
24
2 stars
17
1 star
26
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests praised the cleanliness of the rooms and hotel facilities, although some reported issues with housekeeping.
Staff Service
While some staff members received positive feedback for their friendliness and helpfulness, others were criticized for being rude or dismissive.
Location
The hotel is well-located near major attractions like the Willis Tower and public transport, making it convenient for guests.
Amenities
Guests expressed disappointment over missing amenities such as breakfast inclusions and outdated laundry facilities.
Noise Levels
Several reviews mentioned noise issues, either from neighboring rooms or outside, impacting the overall comfort of the stay.
- KNKent Nelson3 days ago5.0Love this hotel, the rooms are always perfect, our room had a stunning view, the staff is super friendly, and the location is great.
- BPBrian Prokaski5 days ago1.0Traveled with a friend to Chi town. I was excited to stay here but this hotel is stuck in the 1990's. If you are looking for something modern, try a Hyatt and avoid this hotel. Hilton has gone downhill the past few years. More worried about a $12 water and making money than providing a great experience. There are better choices around the area.
- BMBrianna Mitchell-LeeJan 3, 20265.0Great experience! Will stay again!
- BBBhushaaaDec 15, 20255.0✅ Clean ✅ Safe ⚠️ Not so quiet I loved how clean and modern the rooms were. The hotel’s public spaces were pretty good too although the gym was a bit cramped. I wish the bed was newer since it felt a bit worn out and wasn’t soft and springy like other properties. At times conversation from neighboring rooms is clearly audible so bear that in mind when you try your luck here. Shoutout to the bar staff who gave excellent service!
- CGCan GökçeatamDec 2, 20255.0One of the best Hilton hotels I stayed at. Room was superb, almost as good as a luxury suit. Service was courteous and friendly. Hotel itself is at the core of Chicago downtown with perfect access to all important places and public transport gateways. This will definitely be my first hotel of choice in my future visits to Chicago.
Frequently Asked Questions About Hilton Garden Inn Chicago Central Loop
What are the check-in and check-out times at Hilton Garden Inn Chicago Central Loop?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is the hotel pet-friendly?
Yes, Hilton Garden Inn Chicago Central Loop welcomes both cats and dogs.
Does the hotel offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas along with a public internet terminal.
What fitness facilities are available at the hotel?
The hotel features a free fitness center with elliptical machines, treadmills, free weights, and weight machines.
Are there dining options available on-site at the hotel?
Yes, the hotel has one restaurant named Depot, serving breakfast, lunch, and dinner with made-to-order and grab-n-go options.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel provides accessible parking and an accessible elevator, ensuring mobility accessibility.
Does Hilton Garden Inn Chicago Central Loop offer 24-hour front desk service?
Yes, the front desk is available 24 hours a day for guest assistance.
What nearby attractions can guests visit around the hotel?
Guests can explore nearby attractions such as Millennium Park, Chicago Riverwalk, and the Shops on State, all within minutes of the hotel.
Are there convenient transit options near the hotel?
Yes, the CTA Bus Stop 6711 is nearby, offering easy public transportation to explore Chicago.
What nearby dining and entertainment venues can guests visit around Hilton Garden Inn Chicago Central Loop?
Guests can enjoy nearby spots like Seville Chicago (restaurant and bar), Jackson Tavern (pub), Do-Rite Donuts and Chicken (coffee shop and sandwich shop), and Market Creations Cafe (buffet and cafe) for a variety of dining and entertainment experiences.