A contemporary exterior, plenty of natural light and a friendly team all await your arrival at our Hampton Inn & Suites St. Louis/Alton hotel. Unwind in our comfortable, new Alton hotel just minutes from National Great Rivers Museum, Alton Antique District and Liberty Bank Alton Amphitheater.
Start each day with our free hot breakfast with morning favorites including hearty oatmeal, waffles, fruit, yogurt, cereals, juice and coffee. After a restful night on a clean and fresh Hampton bed® you’ll be ready to face the day, whether it’s a meeting in St. Louis or walking through Gordon F. Moore Community Park. Bask in the natural beauty of the Great Rivers National Scenic Byway. Use the free WiFi to stay connected with family or to finish a last minute work project. The 24-hour business center provides an office setting while you travel. Rooms feature a mini-refrigerator, microwave and 42-inch HDTV. Choose a more spacious suite with a separate living area and larger workspace, ideal for families, groups and an extended stay.
Plan your next Alton event in our flexible space for up to 80 people. Gather a group of up to 12 for a small training session in the boardroom or combine the rooms for up to 64 people in banquet style seating. Unwind in the sparkling heated indoor pool after a workout in the fitness center
Customer service experiences varied widely; some staff were praised for friendliness and helpfulness, while others were reported as rude and unprofessional.
Cleanliness
While many guests found the rooms clean and well-maintained, several reported issues with cleanliness, including dirty bathrooms and unclean common areas.
Breakfast Quality
Breakfast received mixed reviews; some guests enjoyed the variety and quality, while others found it lacking and poorly replenished.
Room Comfort
Rooms were generally described as comfortable, but there were complaints about specific issues like uncomfortable beds and inadequate amenities.
Pool Condition
The pool was reported as unsanitary and closed at times, leading to dissatisfaction among guests who expected to use it.
SS
Shae Stegall
Nov 15, 2025
5.0
It was perfect
SR
Sarah Rodriguez
Nov 2, 2025
2.0
Checked in Thursday, took a look around the room noticed that the curtains were dirty. Bathroom had a lot of damage bathtub was stained or dirty by the bathroom sink there were some red stains by the mirror. I encounter two stink bugs during my stay. Friday morning left my room till about 5 PM came back. No room service had been done. Saturday came left the room again and finally I got room service. The only reason that I’m given it two star for the staff was because of the room service otherwise the front staff was very friendly and welcoming. The pool water was really murky not clear like the pictures. I can’t figure how to add videos otherwise I would add them to show how bad the room was.
TH
Taressa Harris
Oct 1, 2025
5.0
Keller was fantastic
MM
Mac Mill
Sep 29, 2025
5.0
Nice rooms, great customer service
JD
Jason Devening
Sep 13, 2025
1.0
Well, we just checked in today and the young man that checked us in was super nice very helpful we get to our room. It’s not the king suite that we had booked they put us in a mobility room that we don’t need finally got a chance to go to the pool. It was just disgusting. The water felt oily. Just a bad experience there five minutes ago we left the front desk because we were purchasing some snacks for our daughter and the front desk person whose name is Ashley was just rude and seems like she hates her job or hates life. Someone had left out a frozen meal and it was extremely warm to the touch and we let her know about it to which she replied she would put it away Later stared at us like we were stealing something the entire time we were trying to make a selection just felt very uncomfortable and she was just not professional at all. Definitely would not recommend staying here. Update to this post, was told we were going to get hilton honors points because the stay was horrible, still have not gotten those and we are pretty sure out daughter has hands foot and mouth disease now because of the disgusting swimming pool. Never never never stay here!!!!!!!!!