Business Details
About
Hotel
Welcome to the Hilton Garden Inn Addison, Illinois. The Hilton Garden Inn Addison hotel is in the western suburbs of Chicago and is conveniently located by the Illinois Interstate I-355 and Illinois Interstate I-290, providing easy access to surrounding suburbs.
The hotel offers 2,800 square feet of meeting space that accommodates up to 70 people as well as catering services. The Hilton Garden Inn also offers group accommodations for your Wedding or other special events.
The Great American Grill, serves freshly prepared breakfast as well as lunch and dinner. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation.
Our guests will find an array of restaurants close by, as well as shopping and nearby attractions, including the following: Dave & Buster's, Chicago Indoor Racing, Marcus Cinema, Stratford Square Mall, Addison Ice Skating Rink, Links & Tees Golf Facility.
The hotel accommodations provide the latest technology and conveniences to ensure you make the most of your stay. Each of our 153 guest rooms is equipped with the following: Refrigerator, microwave & coffee maker in every room, Complimentary wired high-speed Internet access in all guest rooms with remote printing, Hair dryer, iron and ironing board, Oversize work desk and ergonomic chair, Neutrogena Bath products.
With local area transportation to get you where you want to go in Addison, Illinois, you'll have everything you need when you stay at our Hilton Garden Inn hotel. Come and enjoy Midwest hospitality and exceptional service at the Hilton Garden Inn Addison hotel.
***** Everything. Right where you need it. *****
Location
Hours
Reviews
4.0
685 reviews
5 stars
315
4 stars
184
3 stars
86
2 stars
38
1 star
62
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, including dirty carpets, unkempt hallways, and unsanitary bathrooms.
Staff Performance
While many guests praised the friendliness and professionalism of the staff, there were also complaints about unhelpful or rude service.
Construction Disruptions
Several customers noted ongoing construction that affected their stay, with noise complaints and visible messes.
Room Condition
Guests reported outdated rooms with issues such as uncomfortable beds, broken appliances, and general wear and tear.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests disappointed by the lack of complimentary options and the quality of the food.
- AKAbdulRahman K M KhattabNov 15, 20253.0I stayed at the Hilton Garden Inn in Addison, Chicago for one night, and overall, the experience had both highlights and drawbacks. The service stood out from the moment I walked in. Because of my Gold Membership, I received a complimentary early check-in, which was extremely convenient and genuinely appreciated. I want to especially thank the receptionist who was working on the morning of Friday, November 14th. Although I wasn’t able to catch her name, her professionalism, friendliness, and efficiency made the check-in process smooth and welcoming. She represented the hotel wonderfully, and her service alone deserves recognition. However, beyond the hospitality, the hotel itself clearly shows its age. From the moment I stepped inside, it was obvious that the building and interior haven’t been updated in a long time. The rooms, hallways, and common areas all have that “old hotel” feeling—not dirty, but noticeably outdated. The tiles in particular stood out as one of the most obvious signs of how old the property is. You can see and feel the wear, and it gives the impression that the hotel has been overdue for renovation for quite some time. It doesn’t match the quality of what travelers today expect when choosing a Hilton-brand stay. Because the service was excellent but the facilities were significantly outdated, I have to give this hotel three stars. With proper renovations and a modern refresh, it could easily rise to four or even five stars. Hopefully, the management invests in renewing the property so future guests can enjoy both great service and a modern stay experience.
- JBJordan BinghamNov 8, 20255.0The hotel is clean, comfortable, and easy to find. The food and beverage service made our stay excellent. We were pleasantly surprised to find a full service restaurant on site - it was nice to be able to eat a decent meal without having to leave our hotel after a long drive. The manager working at the bar (both evening and morning) was exceptionally friendly and helpful, and the chef working in the evening was super attentive. We will stay here again!
- SPscott pNov 4, 20255.0Went for the hotel's breakfast buffet on a few Sundays. It's not elaborate but sufficient for a delicious breakfast, scrambled eggs ( or Nick will make you any other style you like ) pancakes, sausage, turkey and pork sausage, seasoned grilled Redskin potatoes, oatmeal, custom made omelettes. Most of the items aren't directly on the buffet because of space constraints but could be asked for made fresh. If you don't see something you like just ask if they can make it. Also includes orange cranberry and apple Juice, coffee, Milk, cold cereal and milk. If you stay at the hotel there are room up grades or meal perks to frequent guests of Hilton's hotels that give allowances for some meals. By the way, Cash is no good here unless your buying snacks etcetera.... practically the entire hotel is running a cashless system including the restaurant. Make sure you have your credit and or debit card with you when you come to stay at the hotel or visit the restaurant.
- TCTitus CastlemanNov 3, 20254.0Currently under renovations. Some of the facilities like pool and gym are nice. But most of the rooms are a bit dated. They are fixing it though. Staff is great locations safe, quiet, and close to everything. Beds are pretty good.
- JPJim PayneOct 29, 20254.0Just finishing up their upgrades and looking good. My room still has the old look and little TV, but soon the new upgrades should be finished.
Frequently Asked Questions About Hilton Garden Inn Addison
What are the check-in and check-out times at Hilton Garden Inn Addison?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM at Hilton Garden Inn Addison.
Is Hilton Garden Inn Addison pet-friendly?
Yes, Hilton Garden Inn Addison welcomes both cats and dogs, making it a pet-friendly hotel.
What accessibility features does the hotel offer?
The hotel provides accessible parking and accessible elevators to accommodate guests with mobility needs.
Does Hilton Garden Inn Addison offer free Wi-Fi?
Yes, free Wi-Fi is available throughout the hotel, including public areas and guest rooms with wired high-speed internet access.
Are there dining options available at the Hilton Garden Inn Addison?
Yes, there are two restaurants on-site, including the Great American Grill which serves breakfast, lunch, and dinner. Additionally, the Pavilion Pantry offers packaged food items for in-room preparation.
Are there fitness and recreational facilities available at the hotel?
Yes, a fitness center is available for free, and the hotel features one indoor pool for guest use.
Is there parking available at the hotel?
Yes, Hilton Garden Inn Addison offers free self-parking for guests.
What are some nearby attractions or points of interest to Hilton Garden Inn Addison?
Nearby attractions include Dave & Buster's, Chicago Indoor Racing, Marcus Cinema, Stratford Square Mall, Addison Ice Skating Rink, and Links & Tees Golf Facility which guests can visit before or after their stay.
Are there convenient places nearby for dining and shopping around Hilton Garden Inn Addison?
Yes, nearby you can find several dining options like Cousins Subs, Dunkin', and Sharks Fish & Chicken, as well as shopping and convenience stores like QuikTrip gas station and convenience store, making it easy for guests to find food and essentials.
How can guests easily get around the local area from Hilton Garden Inn Addison?
The hotel offers a local shuttle service, and its convenient location near Interstate I-355 and I-290 provides easy access to surrounding suburbs and area attractions.