Hilton Garden Inn Boise Downtown

4.3
693 reviews

About

Hotel
Have a pleasant stay at Hilton Garden Inn Boise Downtown. Our hotel is a short walk to prominent offices, restaurants, the Boise Convention Center and Idaho State Capitol, and Boise State University is just 2 miles away. Travel around downtown stress-free with our complimentary shuttle service – see the Front Desk for details. It’s easy to enjoy the great outdoors of Idaho while you’re here with excellent hiking, biking, rafting and skiing nearby. Start your day with cooked-to-order breakfast in The Garden Grille & Bar® and unwind in the evening with a local craft beer. Our dining options go round-the-clock with Evening Room Service and a 24-hour Pavilion Pantry® stocked with drinks, snacks and frozen meals. Relax after a busy day with a dip in the heated indoor pool or a workout in the fitness center. We have over 4,000 sq. ft. of attractive and well-equipped event space across our boardroom and conference rooms, perfect for meetings and celebrations of up to 280 guests.

Location

Hilton Garden Inn Boise Downtown
348 S. 13th. Street, Boise, ID
83702, United States

Hours

Reviews

4.3
693 reviews
5 stars
429
4 stars
137
3 stars
53
2 stars
30
1 star
44

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty carpets, hair in showers, and unclean bathrooms.

Staff Service

While some guests praised the staff for being friendly and helpful, others reported rude behavior from management, particularly during conflicts.

Noise Levels

Many guests complained about significant noise from traffic and other guests, impacting their ability to sleep.

Location

The hotel is conveniently located near downtown, making it easy for guests to access restaurants and shops.

Parking Fees

Guests expressed dissatisfaction with the $15 per night parking fee, which is seen as an additional burden.
  • WP
    WolfCamp Photography
    1 day ago
    4.0
    Dated structure but well maintained. Friendly and professional staff. Great food and drinks in the lounge area. Parking is off site in the garage next to the property.
  • KV
    Kirk Vickery
    3 days ago
    2.0
    Parking very inconvenient and expensive, I will always choose to some where else.
  • IH
    i Huang
    Nov 17, 2025
    4.0
    I recently stayed at this hotel for a church event, and the location was perfect for walking to nearby attractions like the zoo. The room itself was not very clean, we requested an extra bed, but after a long five-hour journey, all I wanted was sleep, yet we were left to make our own bed. This was new to us because, in all previous hotels, the hotel ensured that the extra bed was ready for the guest. The room could have been cleaner, with noticeable stains on the chairs and shower. At night, it was also quite noisy due to traffic on the road. The conference was held at the same hotel, but both the ladies' and gentlemen's restrooms were dirty at the time. The hotel manager should pay attention to the cleanliness of the restrooms during the event. However, the hotel's close to local attractions was a major advantage because it is next to the State Capitol Building.
  • CB
    Cary Bolt
    Nov 13, 2025
    5.0
    Great place to stay! Only issue I had was getting into the parking lot. GPS takes you to an entrance that you can't turn left into.
  • AD
    Ahmed Dhabri
    Nov 3, 2025
    5.0
    Thanks for you good hospitality for our friends Banderita and his buddy in Jan 2023 all love and we wish you the best always

Frequently Asked Questions About Hilton Garden Inn Boise Downtown

What are the check-in and check-out times at Hilton Garden Inn Boise Downtown?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Does Hilton Garden Inn Boise Downtown provide free Wi-Fi for guests?

Yes, free Wi-Fi is available in public areas and there are public internet terminals.