Business Details
About
Hotel
Settle in to our stylish spaces and discover what makes our hotel one of a kind. We provide relaxed, friendly service, and we'll help you connect with the surrounding area. Let us guide you to hidden gems and local highlights. We’re committed to weaving our own story and we specialize in original experiences.
Location
The Rewind West Des Moines, Tapestry Collection by Hilton
6075 Mills Civic Parkway, West Des Moines, IA
50266, United States
Hours
Reviews
4.5
423 reviews
5 stars
309
4 stars
72
3 stars
17
2 stars
12
1 star
13
What are people saying?
AI-generated from recent customer reviews
Room Quality
Rooms are generally clean and comfortable, but some guests reported issues with hot water and maintenance.
Staff Service
Staff engagement received mixed reviews; while some praised the helpfulness and friendliness, others noted unprofessional behavior.
Dining Experience
The on-site restaurant, Johnny's, received positive feedback for its food quality, but breakfast service and pricing were criticized.
Event Hosting
The hotel is highly regarded for hosting events and weddings, with many customers praising the event coordinators and overall execution.
Location
The hotel is conveniently located near shopping and dining options, making it a favorable choice for travelers.
- JSJennifer SparksNov 9, 20255.0We just had our Granddaughter’s Wedding here. Where to start, if I could give more than 5 star I would. Top to the end. Bryn is absolutely amazing. Rooms fan static. We tried the Johnny,s steakhouse on Friday night, wonderful atmosphere, fantastic food & service. Ballroom & bars made everything run smooth. Can’t even describe the services during & after, I didn’t know we still had servers that still went over & above for their jobs. Always smiling, anything you needed it was done immediately. A must place for any event, or to enjoy an evening meal.rooms are comfortable & clean.
- SMSteve MussonNov 7, 20255.0Great Hotel in a central location in West Des Moines.
- CUCara UngaroNov 7, 20255.0This hotel was booked for me as part of a business trip. Loved the location, the bed was so comfy, no back pain in the morning! I was shocked. Housekeeping was diligent, lovely interactions with staff and a great restaurant in the lobby with tentative staff
- MZmarc zimmermanOct 26, 20254.0Overall a nice hotel but make sure you have hot water in your bathroom before waking up the next day to shower. Our shower did not have any hot water at all. Doesn't matter how long I let it run. The knob only turned a 1/4 of the way!
- SSShannon StephensonOct 13, 20255.0The room was amazing. The lack of staff engagement with the customers was noted, and there was a lack of appreciation of our Hilton commitment. The food at Johnny's was good, but they focused on pushing the buffet instead of the menu and said there was only one server.
Frequently Asked Questions About The Rewind West Des Moines, Tapestry Collection by Hilton
What are the check-in and check-out times at The Rewind West Des Moines?
Check-in time is at 4:00 PM and check-out time is at 12:00 PM.
Does The Rewind West Des Moines offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas and there is also a public internet terminal.
Is parking available at The Rewind West Des Moines, and is there a fee?
Self-parking is available for free at the hotel.
Are pets allowed at The Rewind West Des Moines?
No, pets including cats and dogs are not allowed at the hotel.
Does the hotel provide an airport shuttle service?
Yes, there is a free airport shuttle available for guests.
What amenities does The Rewind West Des Moines offer for fitness and relaxation?
The hotel has a free fitness center and an indoor pool available for guests.
Is The Rewind West Des Moines accessible for guests with mobility needs?
Yes, the hotel offers accessible parking and elevators making it mobility accessible.
Can you name some nearby dining options close to The Rewind West Des Moines?
Nearby dining options include Johnny's Italian Steakhouse for Italian and steak dishes, Hyper Energy Bar for smoothies and coffee, and B-Bop's for fast food and burgers.
Are there any nearby hotels guests might consider besides The Rewind West Des Moines?
Yes, nearby hotels include Holiday Inn Hotel & Suites West Des Moines-Jordan Creek and Heart Of America Des Moines.
What nearby services are available for guests requiring medical or legal assistance?
Nearby medical professionals include doctors like Angie Knoblauch, DO, and Rachel Overton, MD. For legal services, Witherwax Law PC is available in the area.