Business Details
About
Hotel
Welcome to the Hilton Garden Inn West Des Moines hotel, conveniently within a short walk of the Jordan Creek Town Center, as well as several restaurants, with West Glen Town Center a mile away. The hotel is off interstate 80 and just 20 minutes from downtown.
We’re close to a number of Des Moines area attractions. Funny Bone Comedy Club, Valley Junction, and Living History Farms are within 10 minutes. Des Moines Civic Center, Veterans Memorial Auditorium, Wells Fargo Arena, the Iowa Events Center, Hy-Vee Hall, and the Science Center of Iowa are all less than a 20-minute drive away. Adventureland, Prairie Meadows Racetrack and Casino, and Knoxville Speedway are within 30 minutes, and Iowa Speedway is 45 minutes from our door.
Businesses within three miles include Wells Fargo Jordan Creek Campus, Farm Bureau, Hy-Vee's Corporate Office, and MercyOne West Des Moines Medical Center.
This hotel has deluxe accommodations that include friendly service and a relaxed atmosphere that awaits our guests. Certain to please the busy executive or leisure traveler to West Des Moines are our array of special amenities including: Complimentary high-speed Internet access, In-room hospitality center with microwave, Refrigerator, Coffee maker, OnDemand Video, TV video games, Pool, and Whirlpool.
The hotel offers 9,000 square feet of flexible meeting and banquet space for your event in Iowa. There is high-speed wireless Internet access throughout the hotel. We offer the Hilton Garden Inn hotel Great American Grill Restaurant serving freshly prepared breakfasts. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation.
Hilton! For the Stay.
Location
Hilton Garden Inn West Des Moines
205 South 64th Street, West Des Moines, IA
50266, United States
Hours
Reviews
4.3
1,006 reviews
5 stars
567
4 stars
265
3 stars
86
2 stars
37
1 star
51
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted that the hotel rooms and common areas were clean, though some reported issues with specific rooms being dated or not fully maintained.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others reported rude interactions and poor service, particularly at the front desk.
Amenities
Guests appreciated the pool and restaurant, but many expressed disappointment over the lack of complimentary breakfast and additional charges for amenities.
Room Quality
Several reviews mentioned that rooms were outdated, with issues like uncomfortable beds, poor water pressure, and maintenance problems.
Location
The hotel is well-located near restaurants and shopping, which was frequently highlighted as a positive aspect of the stay.
- DRDavid Reding5 days ago5.0Nice clean facility.
- PCPunch-List CompleteNov 10, 20255.0Nice lady named Tara took care of us and made check in amazing with no stress. Thank you Tara
- KDkyle davisOct 11, 20253.0Nice and clean hotel with friendly staff but while in room 325 but no hot water at 5 am in the bathroom for my entire stay. Staff had no answers but offered free breakfast that only is served after I leave for work! Lol. Will stay there again just not in that area of the hotel. ........ follow up stayed there the last two weeks of October (booked by work) and Still no hot water in the mornings stayed in room 103 and 325 and it's makes no difference. Will not stay here again due to no hot water in the mornings
- EMEmilee MarieOct 6, 20252.0There was nothing on the website that said you had to be 21 To book I didn’t realize that in the lady in the front was rude. She had my ID in her Hand and then asked if I was 21 she couldn’t just look our room smelt gross went up just to let her know was not complaining. She was snippy and said I can put something in your room, but you have to leave for two hours or I can come spray with Febreze and our Beds were wet. The sheets were not just cold. They were wet, sat down in our butt got wet.
- RORon OvesonSep 30, 20255.0I’ve only stayed here twice but I have had such good experiences both times I had to write a quick review. In far out suburban hotel bar/restaurants, I always get whatever the server recommends and it seldom steers me wrong. The key to success for these places is to offer a limited menu but push what you do really well. Last time I got their fish & chips - Atlantic Cod and sweet potato fries. It was fantastic; three huge pieces of very fresh fish, not greasy, not overcooked - just a really perfect deep fry and very crispy sweet potato fries. Definitely among the best fish & chips I’ve had at a hotel restaurant. The second time here I got the pork chop with mixed vegetables and a side salad. I don’t know how it could have been better. The pork was delicious and grilled to perfection, well-seasoned, and the veggies were a little crunchy inside with big flavor. I really appreciate it when chefs don’t just phone in the sides. The sides are critical elements of a meal like this. Knowing what you can really excel at is key and this chef nailed it. I can’t close without mentioning the server who had a full bar but still made me feel like I was his only customer.
Frequently Asked Questions About Hilton Garden Inn West Des Moines
What are the check-in and check-out times at Hilton Garden Inn West Des Moines?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Hilton Garden Inn West Des Moines offer free Wi-Fi to guests?
Yes, the hotel provides complimentary high-speed Wi-Fi in public areas and a public internet terminal.
Are pets allowed at the Hilton Garden Inn West Des Moines?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel provide parking facilities?
Yes, self-parking is available for free at the property.
What recreational facilities does Hilton Garden Inn West Des Moines offer?
Guests can enjoy two indoor pools, a hot tub, a fitness center available for free, and kid-friendly activities.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel features accessible parking and elevators, and is mobility accessible.
Are there dining options available at the Hilton Garden Inn West Des Moines?
Yes, the hotel has a restaurant serving freshly prepared breakfasts called the Great American Grill, a bar, and a convenience store with refrigerated and frozen items.
What are some nearby attractions guests can visit during their stay?
Guests can visit Jordan Creek Town Center within a short walk, West Glen Town Center about a mile away, Funny Bone Comedy Club, Valley Junction, Living History Farms within 10 minutes, and other entertainment venues like Des Moines Civic Center and Wells Fargo Arena less than 20 minutes away.
Are there convenient transportation options near Hilton Garden Inn West Des Moines?
Yes, the hotel is located off Interstate 80, has a local shuttle service, and is approximately 20 minutes from downtown, making it easy to access nearby attractions and business centers.
Are there real estate agents near Hilton Garden Inn West Des Moines for guests interested in local property?
Yes, numerous real estate agents and services such as Jodi J. Ingham, Realty One Group Impact, Shaun McFalls, and Realty ONE Group Impact are located nearby, which could be convenient for guests exploring local real estate opportunities.