Hampton Inn West Des Moines Lake Drive

4.4
1121 reviews

About

HotelHampton Inn
Welcome to the Hampton Inn West Des Moines Lake Drive hotel located in West Des Moines, Iowa. We're just a few miles from Jordan Creek Town Center Mall, Hy-Vee Corporate Office, and several great restaurants. Come see our hotel's incredible transformation...it's worth the experience! Enjoy complimentary wireless high-speed Internet access throughout Hampton Inn, including guestrooms, lobby, breakfast area and 24-hour business center! Hampton Inn West Des Moines hotel is proud to offer an even more abundant complimentary breakfast buffet, with new hot items like sausage, eggs and warm biscuits.

Location

Hampton Inn West Des Moines Lake Drive
7060 Lake Drive, West Des Moines, IA
50266, United States

Hours

Reviews

4.4
1,121 reviews
5 stars
716
4 stars
253
3 stars
78
2 stars
33
1 star
41

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about room cleanliness, including mold, dirty bathrooms, and unclean bedding.

Staff Performance

While some guests praised the staff for being friendly and helpful, others reported unprofessional behavior and poor customer service.

Comfort and Amenities

Guests expressed dissatisfaction with uncomfortable beds, poor internet connectivity, and issues with room amenities like showers and heating.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests appreciating the variety while others found it lacking.

Location and Value

The hotel is conveniently located near major highways and amenities, but many guests felt it was overpriced for the quality of their stay.
  • MS
    Mark Schadde
    1 day ago
    5.0
    Very clean and well kept. Comfortable. Tasty breakfast items. Thank you!
  • MB
    Martha Byrnes
    Jan 2, 2026
    5.0
    dog-friendly
  • AM
    Abbey Morales
    Jan 2, 2026
    5.0
    We just stayed there and had a wonderful time! I wish we had more time to really relax but it was a quick stop after a long road trip. Rooms were clean, staff was helpful, breakfast was so yummy, and the price was great! Highly recommend.
  • LP
    Luna Peters
    Dec 27, 2025
    5.0
    I didn’t actually stay here, but I sprained my ankle walking nearby. Drew and Rosia made a makeshift ice pack for me and let me rest inside while I waited for a ride to pick me up. 10/10 service, so friendly and kind. And the hotel as an excellent atmosphere in its lobby, if the rooms are anywhere as comfortable I’m sure this is a good choice!
  • KL
    Katherine Larson
    Oct 25, 2025
    5.0
    Pam was super helpful with easy directions to nearby stores and assisted with figuring out the name of a local business that had been recommended to me.

Frequently Asked Questions About Hampton Inn West Des Moines Lake Drive

What types of parking are available at Hampton Inn West Des Moines Lake Drive?

The hotel offers free self-parking and accessible parking for guests with disabilities.

Are pets allowed at Hampton Inn West Des Moines Lake Drive?

Yes, both cats and dogs are welcome at the hotel.