Business Details
About
HotelHampton Inn
Welcome to the Hampton Inn West Des Moines Lake Drive hotel located in West Des Moines, Iowa. We're just a few miles from Jordan Creek Town Center Mall, Hy-Vee Corporate Office, and several great restaurants. Come see our hotel's incredible transformation...it's worth the experience! Enjoy complimentary wireless high-speed Internet access throughout Hampton Inn, including guestrooms, lobby, breakfast area and 24-hour business center! Hampton Inn West Des Moines hotel is proud to offer an even more abundant complimentary breakfast buffet, with new hot items like sausage, eggs and warm biscuits.
Location
Hampton Inn West Des Moines Lake Drive
7060 Lake Drive, West Des Moines, IA
50266, United States
Hours
Reviews
4.4
1,121 reviews
5 stars
716
4 stars
253
3 stars
78
2 stars
33
1 star
41
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about room cleanliness, including mold, dirty bathrooms, and unclean bedding.
Staff Performance
While some guests praised the staff for being friendly and helpful, others reported unprofessional behavior and poor customer service.
Comfort and Amenities
Guests expressed dissatisfaction with uncomfortable beds, poor internet connectivity, and issues with room amenities like showers and heating.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests appreciating the variety while others found it lacking.
Location and Value
The hotel is conveniently located near major highways and amenities, but many guests felt it was overpriced for the quality of their stay.
- MSMark Schadde1 day ago5.0Very clean and well kept. Comfortable. Tasty breakfast items. Thank you!
- MBMartha ByrnesJan 2, 20265.0dog-friendly
- AMAbbey MoralesJan 2, 20265.0We just stayed there and had a wonderful time! I wish we had more time to really relax but it was a quick stop after a long road trip. Rooms were clean, staff was helpful, breakfast was so yummy, and the price was great! Highly recommend.
- LPLuna PetersDec 27, 20255.0I didn’t actually stay here, but I sprained my ankle walking nearby. Drew and Rosia made a makeshift ice pack for me and let me rest inside while I waited for a ride to pick me up. 10/10 service, so friendly and kind. And the hotel as an excellent atmosphere in its lobby, if the rooms are anywhere as comfortable I’m sure this is a good choice!
- KLKatherine LarsonOct 25, 20255.0Pam was super helpful with easy directions to nearby stores and assisted with figuring out the name of a local business that had been recommended to me.
Frequently Asked Questions About Hampton Inn West Des Moines Lake Drive
What types of parking are available at Hampton Inn West Des Moines Lake Drive?
The hotel offers free self-parking and accessible parking for guests with disabilities.
Are pets allowed at Hampton Inn West Des Moines Lake Drive?
Yes, both cats and dogs are welcome at the hotel.
What breakfast options are available at the hotel?
Guests can enjoy a complimentary breakfast buffet with hot items like sausage, eggs, and warm biscuits.
Does the hotel provide Wi-Fi access?
Yes, free high-speed Wi-Fi is available throughout the hotel including guestrooms and public areas.
Is the Hampton Inn West Des Moines Lake Drive accessible for guests with mobility challenges?
Yes, the hotel has accessible parking, elevators, and an accessible pool for guests with mobility needs.
Does the hotel offer fitness and recreational facilities?
Yes, there is a free fitness center with equipment such as elliptical machines, treadmills, and free weights, as well as an indoor pool and a hot tub.
Can I find dental clinics near the Hampton Inn West Des Moines Lake Drive?
Yes, nearby you can find West Lakes Family Dentistry and Jared Sass, DDS for dental and cosmetic dental services.
Where can I find grocery or shipping services near the hotel?
Daymon Associates is a nearby grocery store and contractor, and Amazon Locker - Warm-Up offers convenient shipping services close to the hotel.
Are there any pediatric medical services close to the Hampton Inn West Des Moines Lake Drive?
Yes, the hotel is near Cornerstone Pediatrics and Family Allergy and Blank Children's Pediatric Therapy, offering pediatric care and therapy services.
What are the check-in and check-out times at Hampton Inn West Des Moines Lake Drive?
Check-in time is 3:00 PM and check-out time is 11:00 AM.