Hampton Inn & Suites Des Moines/Urbandale

4.4
593 reviews

About

Hotel
Stay near restaurants and shopping at the Hampton Inn & Suites Des Moines Urbandale hotel. Conveniently located off of I-80, our hotel provides easy access to downtown Des Moines. You’ll be near popular destinations like Living History Farms and Camp Dodge. Choose one of our guest rooms or suites and enjoy free WiFi, an LCD TV and a clean and fresh Hampton® bed. Jump start each day with free hot breakfast. In a hurry? Grab one of Hampton’s On the Run™ Breakfast Bags, available Monday through Friday. Our friendly team will be happy to recommend a restaurant for lunch and dinner. After a busy day, relax in your room watching your favorite shows on the HDTV. With an oversized desk and ergonomic chair, you can get work done from the comfort of your room. Keeping up your routine is easy with our fitness center and indoor pool. When you need access to a printer, fax and copying capabilities, visit our business center. Never fret if you’ve forgotten an essential item at home. Visit our on-site Treat Shop to stock up on snacks and travel essentials. This Des Moines area hotel is open for business meetings and social events for up to 100 guests.

Location

Hampton Inn & Suites Des Moines/Urbandale
8811 Plum Dr., Urbandale, IA
50322, United States

Hours

Reviews

4.4
593 reviews
5 stars
393
4 stars
132
3 stars
29
2 stars
11
1 star
28

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most guests reported clean and well-maintained rooms, although some noted issues with specific areas like bathrooms and hallways.

Staff Service

Staff, particularly Jesse and Sahara, received high praise for their friendliness and helpfulness, contributing positively to the overall experience.

Breakfast Quality

Breakfast offerings received mixed reviews; while some enjoyed the variety, others found it lacking in quality and freshness.

Noise Issues

Several guests reported disturbances from loud groups, particularly children, which affected their comfort and sleep.

Room Comfort

Rooms were generally described as comfortable, though some guests experienced issues with temperature control and noise from outside.
  • RC
    Rebeca Zambrano Cantú
    Nov 6, 2025
    5.0
    Once a year I stay in this hotel and it is the absolute best! And special shout out to Jesse for always making me feel at home :)!!
  • EG
    Erika G
    Oct 26, 2025
    5.0
    Appears to have been renovated recently. Perfect for one night stay, breakfast was a nice perk. Coffee was good.
  • RH
    Rachel Huber
    Oct 26, 2025
    5.0
    Jesse at check in was very friendly and helpful
  • RN
    Rasha Nimri
    Oct 12, 2025
    5.0
    We had the best experience with hampton hotel, everything was perfect from the first moment. The room was super clean and the customer service was phenomenal, their breakfast was fresh, warm and delicious, and everything we asked for we got it with no delay, also the receptionists on the front desk were so friendly especially Jessie. Definitely we will visit again soon.
  • MS
    Maren Sinclair
    Sep 5, 2025
    5.0
    We had a great stay at the Hampton Inn & Suites Urbandale while visiting our family. We travel the long way from Portland, Oregon, and the hotel made us feel very much at home after a long travel. The rooms were clean and comfortable, and the hotel was easy to get to. What really made the difference for us was the service from Jesse. He was welcoming, helpful, and always had a smile when we came through the lobby. He made sure we had everything we needed and gave us some really good recommendations for the area. We also really enjoyed the pool and the hot tub and the breakfasts were good and fresh. Highly recommend the Ethiopian restaurant, Gursha, and they deliver. The food was very flavorful and a good price and we got Dubai chocolate included! Delicious Thanks to Jesse and the rest of the team, our visit was smooth and enjoyable. We’d definitely stay here again.

Frequently Asked Questions About Hampton Inn & Suites Des Moines/Urbandale

What types of rooms and suites are available at Hampton Inn & Suites Des Moines/Urbandale?

The hotel offers guest rooms and suites equipped with free WiFi, LCD TVs, and Hampton® beds for a comfortable stay.

Is breakfast included when I stay at Hampton Inn & Suites Des Moines/Urbandale?

Yes, a complimentary hot buffet breakfast is available for all guests. On weekdays, you can also grab Hampton’s On the Run™ Breakfast Bags.