Hampton Inn & Suites Des Moines/Urbandale

4.4
597 reviews

About

HotelHampton Inn
Stay near restaurants and shopping at the Hampton Inn & Suites Des Moines Urbandale hotel. Conveniently located off of I-80, our hotel provides easy access to downtown Des Moines. You’ll be near popular destinations like Living History Farms and Camp Dodge. Choose one of our guest rooms or suites and enjoy free WiFi, an LCD TV and a clean and fresh Hampton® bed. Jump start each day with free hot breakfast. In a hurry? Grab one of Hampton’s On the Run™ Breakfast Bags, available Monday through Friday. Our friendly team will be happy to recommend a restaurant for lunch and dinner. After a busy day, relax in your room watching your favorite shows on the HDTV. With an oversized desk and ergonomic chair, you can get work done from the comfort of your room. Keeping up your routine is easy with our fitness center and indoor pool. When you need access to a printer, fax and copying capabilities, visit our business center. Never fret if you’ve forgotten an essential item at home. Visit our on-site Treat Shop to stock up on snacks and travel essentials. This Des Moines area hotel is open for business meetings and social events for up to 100 guests.

Location

Hampton Inn & Suites Des Moines/Urbandale
8811 Plum Dr., Urbandale, IA
50322, United States

Hours

Reviews

4.4
597 reviews
5 stars
396
4 stars
132
3 stars
29
2 stars
11
1 star
29

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many guests praised the friendly and helpful staff, particularly highlighting Jesse and Sahara for their exceptional hospitality.

Cleanliness

Overall, guests found the rooms to be clean and well-maintained, although there were some reports of issues with housekeeping.

Breakfast Quality

Feedback on breakfast was mixed, with some guests enjoying the options while others found it lacking in variety and freshness.

Noise Issues

Several reviews mentioned disturbances from loud guests, particularly during busy periods, affecting the overall comfort of the stay.

Management Concerns

There were complaints regarding management's responsiveness to issues, particularly concerning unauthorized room entry and handling of guest concerns.
  • TS
    Tommy Scribbins
    2 days ago
    1.0
    Possibly the nicest "economy" motel I've ever visited. Booked directly with Hilton and saved $50 per night vs. Priceline and other sneaky middlemen. Front desk staff was accommodating. Fresh, hot, free coffee was available 24/7. Even decaf! King suite at $120/night was immaculate and spacious. Housekeeping was on the ball, and they gave us two free bottles of water each day (upon request). I said, "¿Puedo tengo dos aguas? They said, "Si." I said, "Gracias." Literally, I think I asked, "Can I I have two waters?" My Spanish is awful, but it' was good enough to get water. The breakfast was breakfast, but it was fresh and the hot stuff was hot and they changed the egg style and meat each morning. Bonus: the handles on the serving spoons weren't gross They even had a 3" waffle iron for people like me who don't want a great big waffle, just a taste. This is the first time in I ever thought, "This hotel should charge more." It was so nice that the next time we go on a "fancy" vacay, we might just stay at a Hampton and blow the savings at a casino.
  • AB
    Armando Belloso
    Dec 21, 2025
    5.0
    All around great stay, great service
  • RC
    Rebeca Zambrano Cantú
    Nov 6, 2025
    5.0
    Once a year I stay in this hotel and it is the absolute best! And special shout out to Jesse for always making me feel at home :)!!
  • EG
    Erika G
    Oct 26, 2025
    5.0
    Appears to have been renovated recently. Perfect for one night stay, breakfast was a nice perk. Coffee was good.
  • RH
    Rachel Huber
    Oct 26, 2025
    5.0
    Jesse at check in was very friendly and helpful

Frequently Asked Questions About Hampton Inn & Suites Des Moines/Urbandale

What types of rooms and suites are available at Hampton Inn & Suites Des Moines/Urbandale?

The hotel offers guest rooms and suites equipped with free WiFi, LCD TVs, and Hampton® beds for a comfortable stay.

Is breakfast included when I stay at Hampton Inn & Suites Des Moines/Urbandale?

Yes, a complimentary hot buffet breakfast is available for all guests. On weekdays, you can also grab Hampton’s On the Run™ Breakfast Bags.