Business Details
About
HotelHampton Inn
Welcome to Hampton Inn & Suites Mason City. Set in a lake-dotted area just off Highway 18, our new hotel offers quick access to restaurants, specialty shops, and more than 25 industrial offices and manufacturing plants. North Iowa Mercy Health Center is 1 mile down the street, and attractions like the Frank Lloyd Wright Stockman House, Charles H. MacNider Art Museum, and North Iowa Events Center are all 6 minutes away.
Guest rooms have modern amenities like free WiFi, a 40-inch HDTV, mini-refrigerator, microwave, mini-bar and coffeemaker. Work smart at the large desk with connectivity panel, and sleep well in the clean and fresh Hampton bed®. Here a few days? Choose a studio suite for more space, a sofa sleeper, wet bar and bottled water.
Begin your day with Hampton’s free hot breakfast, including eggs, biscuits and gravy, sausage and oatmeal. Our 24-hour TREATS Shop has your favorite snacks, plus travel items, local gifts and beer/wine. The hotel is moments from several Mason City restaurants – ask our friendly staff for a recommendation.
Unwind after a long day in the heated indoor pool and whirlpool, or get cozy by the outdoor firepit. Get some exercise in the well-equipped fitness center, and catch up with work in the 24-hour business center. Our Mason City, IA meeting space includes a boardroom for 16 guests and a 600 sq. ft. conference room for up to 40 people.
Location
Hampton Inn & Suites Mason City
2111 4th Street SW, Mason City, IA
50401, United States
Hours
Reviews
4.3
574 reviews
5 stars
339
4 stars
130
3 stars
54
2 stars
19
1 star
32
What are people saying?
AI-generated from recent customer reviews
Staff Service
Customers consistently praised the staff for being friendly, helpful, and accommodating.
Cleanliness
While many guests found the rooms clean, there were several complaints about housekeeping not meeting expectations and issues with cleanliness in common areas.
Facilities Issues
The pool and hot tub were frequently mentioned as being closed or in poor condition, leading to disappointment among guests.
Breakfast Quality
The breakfast received positive feedback for variety and quality, although some guests noted a lack of certain items.
Noise Concerns
Several reviews highlighted noise issues from outside and within the hotel, affecting guests' sleep quality.
- FFfatdogtavern5 days ago4.0Very friendly front desk staff. They took our $75 pet fee off because the room type we booked wasn't available. Room was large and very comfortable. Beds were comfortable. Rooms were quiet. Only complaint was that the TV didn't have access to Amazon Prime, Youtube and Netflix, which in my mind, should be on every TV in every hotel on the planet. Who the heck watches cable TV anymore?
- CZCindy ZieglerJan 2, 20264.0The layout and function of the room is very good. The beds with 4 soft pillows on each bed were very comfortable and the shower was excellent. Our room on the 4th floor starting to show signs of aging but was very clean. It was also super quiet with no noise at all.
- JKJohn KingDec 5, 20251.0This is the second day that the hot water has not been working and it's below freezing in December.
- RJRocky JohnsonNov 29, 20255.0the people who work here are so nice they are very kind and helpful! The people who work here are incredibly kind and helpful!
- MAMelissa ArnoldNov 22, 20254.0I will start by saying that 8/10 people will probably think this hotel is fantastic and have no complaints! It seems pretty appropriately priced. Maybe a tiny bit high. I am a highly sensitive person though, and I find reviews to be very helpful for me in determining whether or not a hotel is worth trying. Because of my sensitivities, I honestly try my best to not stay in hotels at all, but it isn't always avoidable. I bring an air purifier with me and it helps. Because of this, please take these comments with a grain of salt. The good: - The staff were all very kind and friendly. - The hotel is mostly remodeled (it seems like within the last few years). - The location is pretty good and felt safe. Not far from 35 & 18. I did hear some road noise but it wasn't terrible and I wear earplugs to bed so it didn't impact my sleep. - I had an even numbered room on the 4th floor and enjoyed the view of a lake out my window - and sunrise! - Free breakfast! Decent variety for gluten and meat eaters, but I was disappointed they didn't have any plant based milk for those who are dairy free or vegan. Many places have started carrying soy milk, almond milk or oat milk for this large percentage of the population. The bananas looked really sad. I'm glad they had oatmeal with dried fruit and nuts so there was something I could eat. - Next door is Caribou Coffee, a Pizza Hut, and Z'mariks Noodle Cafe (which has gluten free and vegan options and clear allergy info!). The disappointing for some: - The pool was closed and there isn't a hot tub anymore. I'm not sure why or when it will open but I didn't care because I didn't want to use it. Challenges for sensitive folks: - No exhaust fan in the bathroom means even though it appears to be recently remodeled, there was already a little mold in the shower (room 418). - The current construction on the first couple of floors means VOCs and dust. They were painting near the breakfast area and I could barely handle checking in with the smell of paint. - All of the products in the bathroom are highly fragranced. This was a non-issue thankfully because I bring my own. I'm not sure if any hotels do fragrance free products but I wish it was a requirement, especially since the American Medical Association now recognizes fragrance sensitivity/allergy as a disability. - The heating/cooling unit smelled a bit at first but my purifier cleared that up for me. - Something in the room was still off-gassing. My guess is the carpet. I'm glad I brought my air purifier. The sloppy: - Not a huge deal to me but I was a little surprised by how many stains the carpets already have near the elevators. I would absolutely not want to be in charge of keeping hotels clean because people are dirty, but this might bother some people. - Because of the construction, there is construction dust and debris in some hallways and by the elevators. I was a little surprised the construction crew didn't vacuum that up at the end of the day. - There were a few hairs in the shower. Not a big deal to me and I just removed them when I showered. - The nightstand had some dried splatter stuff. It might be glue or epoxy? I don't know but it makes it look dirty. Not a huge deal to me.
Frequently Asked Questions About Hampton Inn & Suites Mason City
What are the check-in and check-out times at Hampton Inn & Suites Mason City?
Check-in is at 3:00 PM and check-out is at 12:00 PM at Hampton Inn & Suites Mason City.
Is WiFi available for guests at Hampton Inn & Suites Mason City?
Yes, free WiFi is available in public areas along with public internet terminals.
Does Hampton Inn & Suites Mason City offer free breakfast?
Yes, guests can enjoy a complimentary buffet breakfast including eggs, biscuits and gravy, sausage, and oatmeal.
Are pets allowed at Hampton Inn & Suites Mason City?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features are available at Hampton Inn & Suites Mason City?
The hotel offers accessible parking and elevators to assist guests with mobility needs.
What facilities are available for fitness and recreation at the hotel?
Guests can enjoy the free fitness center featuring elliptical machines and treadmills, as well as the heated indoor pool and whirlpool.
Are there dining options nearby Hampton Inn & Suites Mason City?
Yes, nearby dining options include Z'mariks Noodle Cafe, Pizza Hut, Einstein Bros. Bagels, Perkins Restaurant & Bakery, and Pancheros Mexican Grill, among others.
Can guests find coffee shops near Hampton Inn & Suites Mason City?
Yes, guests can visit nearby coffee shops like Caribou Coffee and Einstein Bros. Bagels for their coffee and snack needs.
How can guests commute locally around Hampton Inn & Suites Mason City?
The hotel offers a local shuttle service, and guests can also use nearby transit options near places like Caribou Coffee and other local establishments to explore Mason City.
What attractions can guests visit near Hampton Inn & Suites Mason City?
Nearby attractions include the Frank Lloyd Wright Stockman House, Charles H. MacNider Art Museum, and North Iowa Events Center, all about 6 minutes from the hotel, perfect for day visits before or after your stay.